TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Very good Everything went well and product works as expected
Date published: 2021-03-03
Rated 4 out of 5 by from Good, not great Reasonably simple interface but the software imported incorrect information from return last year even though I used TurboTax to prepare it. Disappointing.
Date published: 2021-03-03
Rated 5 out of 5 by from Awesome Great experience helped me very much I love turbotax
Date published: 2021-03-03
Rated 4 out of 5 by from turbotax is smooth I only had to ask for help once, and re3ceived it promptly.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is a great tax filing product. The product's most outstanding feature is the ability to guide the customer through the tax filing process without using technical or legal terminology. This process is aided by the "head Start" feature which allows the customer to import information from previous years. I love it!
Date published: 2021-03-03
Rated 5 out of 5 by from Thanks Turbo Tax Program is easy to use. Representatives are friendly, professional and knowledgeable.
Date published: 2021-03-03
Rated 5 out of 5 by from Great! but newly self-employed might need a CPA First time using TurboTax and I'm happy! For me, the cost was only about $10 less than having a CPA prep my return, so TurboTax mainly cut out the process of corresponding with a CPA. The user interface is great, the explanations are clear and helpful, and I think most people would have a good experience. I was pleasantly surprised to learn that you can begin using TurboTax without paying for it (you pay if you want to finish and file your return). So, you aren't locked in if you realize that you don't like how TurboTax works or that it doesn't meet your needs. I would probably still want to speak with a CPA (or other professional) if this was my first time filing as self-employed so I could ask specific questions about my situation. TurboTax does offer customer support and additional services you can pay for, but (for me at least) that would be more expensive than paying a local, well-regarded CPA to answer all my questions and prepare my return.
Date published: 2021-03-03
Rated 5 out of 5 by from I Love Turbo Tax Very easy to use. Very helpful. Highly Recommend !!
Date published: 2021-03-03
Rated 5 out of 5 by from There Great Its always easy and they walk you threw it with no problem
Date published: 2021-03-03
Rated 4 out of 5 by from Helpful Someone named Grace helped me out during the review, she took a lot of time and was very patient. I appreciated her help!
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 7900
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very good Everything went well and product works as expected
Date published: 2021-03-03
Rated 4 out of 5 by from Good, not great Reasonably simple interface but the software imported incorrect information from return last year even though I used TurboTax to prepare it. Disappointing.
Date published: 2021-03-03
Rated 5 out of 5 by from Awesome Great experience helped me very much I love turbotax
Date published: 2021-03-03
Rated 4 out of 5 by from turbotax is smooth I only had to ask for help once, and re3ceived it promptly.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is a great tax filing product. The product's most outstanding feature is the ability to guide the customer through the tax filing process without using technical or legal terminology. This process is aided by the "head Start" feature which allows the customer to import information from previous years. I love it!
Date published: 2021-03-03
Rated 5 out of 5 by from Thanks Turbo Tax Program is easy to use. Representatives are friendly, professional and knowledgeable.
Date published: 2021-03-03
Rated 5 out of 5 by from Great! but newly self-employed might need a CPA First time using TurboTax and I'm happy! For me, the cost was only about $10 less than having a CPA prep my return, so TurboTax mainly cut out the process of corresponding with a CPA. The user interface is great, the explanations are clear and helpful, and I think most people would have a good experience. I was pleasantly surprised to learn that you can begin using TurboTax without paying for it (you pay if you want to finish and file your return). So, you aren't locked in if you realize that you don't like how TurboTax works or that it doesn't meet your needs. I would probably still want to speak with a CPA (or other professional) if this was my first time filing as self-employed so I could ask specific questions about my situation. TurboTax does offer customer support and additional services you can pay for, but (for me at least) that would be more expensive than paying a local, well-regarded CPA to answer all my questions and prepare my return.
Date published: 2021-03-03
Rated 5 out of 5 by from I Love Turbo Tax Very easy to use. Very helpful. Highly Recommend !!
Date published: 2021-03-03
Rated 5 out of 5 by from There Great Its always easy and they walk you threw it with no problem
Date published: 2021-03-03
Rated 4 out of 5 by from Helpful Someone named Grace helped me out during the review, she took a lot of time and was very patient. I appreciated her help!
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 7900