TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Love it easy Took a minute but with live chat it made it simple and the fee was affordable
Date published: 2023-03-05
Rated 5 out of 5 by from Very Quick! Was well done and very quick, no hiccups. Was very accurate and was the fastest I have seen the site run.
Date published: 2023-03-05
Rated 5 out of 5 by from TT is awesome! Keeps my mind sharp & my math skills to match Turbo Tax!!!
Date published: 2023-03-05
Rated 5 out of 5 by from TurboTax is awesome! it was greatttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt
Date published: 2023-03-05
Rated 5 out of 5 by from So Easy! Turbo Tax walks you through the process of gathering your information and triple-checks to make sure everything looks good. I've been using Turbo Tax for years and it's a stress-free way for doing your taxes. I highly recommend it.
Date published: 2023-03-05
Rated 5 out of 5 by from Easy process Efficient and user friendly. Quick and a painless tax filing experience.
Date published: 2023-03-05
Rated 1 out of 5 by from Love TurboTax Home & Business but hate this one I've used other Turbo Tax products for over two decades, love them, and expected the same experience with this product. Didn't happen. There is too much information left unexplained and the search function for answers is useless unless you want pages-long CPA-speak that doesn't really answer the question. I'm used to answering a series of questions in TurboTax H&B and it puts the info where it goes. I have a Master's Degree with a BS in Business, over three decades in business admin and leadership, and this Business version makes me feel like a dunce. The balance sheet looks nothing like the QuickBooks product, is maddening, and where the heck are the non-deductible expenses coming from? The numbers don't match any entries and I only had legit business expenses (no meals, uniforms, vehicles, etc.) for a 2-person office. I transferred each item line by line from my QB P&L and my net income was off by $83. Not much, but wrong is wrong. My H&B with two Schedule Cs is easier than this 1-page monster. This is my second year with TT Business and I only did it for the Tax Audit Protection feature, but it took me an entire 3-day weekend (22 hours) and I still have no confidence in its accuracy. That's it. Next year I'm having an accountant friend do it.
Date published: 2023-03-05
Rated 5 out of 5 by from So grateful for Turbo Tax Does anyone ever really enjoy Tax Season? Right after we ring in the new year, my mind automatically thinks that it's gonna be tax time in a little while. And then I cannot stop obsessing over it. It makes me not a happy camper--not being able to think of anything else until I file my taxes. Turbo Tax makes that process easier. As soon as I got all my papers in order, I was able to do my taxes. I've used Turbo Tax for years. This year, they added a timer to see how long or how quickly you can complete your taxes. I took about 3.5 hours...that was pretty fun to see.
Date published: 2023-03-05
Rated 5 out of 5 by from Excellent software for doing your taxes. Easy to used and very helpful program doing your taxes.
Date published: 2023-03-05
Rated 1 out of 5 by from I paid for a service and got nothing for it I have filed with them many times before. For no apparent reason, TurboTax said that this year I need to pay about $140 to file both state and federal. I paid, and then three times my applications have been rejected. I've used their fixes, but they haven't worked (I've tried again just now). In addition to paying, they don't seem to provide any service to resolve their own system's issue. I hate this company.
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 7899
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love it easy Took a minute but with live chat it made it simple and the fee was affordable
Date published: 2023-03-05
Rated 5 out of 5 by from Very Quick! Was well done and very quick, no hiccups. Was very accurate and was the fastest I have seen the site run.
Date published: 2023-03-05
Rated 5 out of 5 by from TT is awesome! Keeps my mind sharp & my math skills to match Turbo Tax!!!
Date published: 2023-03-05
Rated 5 out of 5 by from TurboTax is awesome! it was greatttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt
Date published: 2023-03-05
Rated 5 out of 5 by from So Easy! Turbo Tax walks you through the process of gathering your information and triple-checks to make sure everything looks good. I've been using Turbo Tax for years and it's a stress-free way for doing your taxes. I highly recommend it.
Date published: 2023-03-05
Rated 5 out of 5 by from Easy process Efficient and user friendly. Quick and a painless tax filing experience.
Date published: 2023-03-05
Rated 1 out of 5 by from Love TurboTax Home & Business but hate this one I've used other Turbo Tax products for over two decades, love them, and expected the same experience with this product. Didn't happen. There is too much information left unexplained and the search function for answers is useless unless you want pages-long CPA-speak that doesn't really answer the question. I'm used to answering a series of questions in TurboTax H&B and it puts the info where it goes. I have a Master's Degree with a BS in Business, over three decades in business admin and leadership, and this Business version makes me feel like a dunce. The balance sheet looks nothing like the QuickBooks product, is maddening, and where the heck are the non-deductible expenses coming from? The numbers don't match any entries and I only had legit business expenses (no meals, uniforms, vehicles, etc.) for a 2-person office. I transferred each item line by line from my QB P&L and my net income was off by $83. Not much, but wrong is wrong. My H&B with two Schedule Cs is easier than this 1-page monster. This is my second year with TT Business and I only did it for the Tax Audit Protection feature, but it took me an entire 3-day weekend (22 hours) and I still have no confidence in its accuracy. That's it. Next year I'm having an accountant friend do it.
Date published: 2023-03-05
Rated 5 out of 5 by from So grateful for Turbo Tax Does anyone ever really enjoy Tax Season? Right after we ring in the new year, my mind automatically thinks that it's gonna be tax time in a little while. And then I cannot stop obsessing over it. It makes me not a happy camper--not being able to think of anything else until I file my taxes. Turbo Tax makes that process easier. As soon as I got all my papers in order, I was able to do my taxes. I've used Turbo Tax for years. This year, they added a timer to see how long or how quickly you can complete your taxes. I took about 3.5 hours...that was pretty fun to see.
Date published: 2023-03-05
Rated 5 out of 5 by from Excellent software for doing your taxes. Easy to used and very helpful program doing your taxes.
Date published: 2023-03-05
Rated 1 out of 5 by from I paid for a service and got nothing for it I have filed with them many times before. For no apparent reason, TurboTax said that this year I need to pay about $140 to file both state and federal. I paid, and then three times my applications have been rejected. I've used their fixes, but they haven't worked (I've tried again just now). In addition to paying, they don't seem to provide any service to resolve their own system's issue. I hate this company.
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 7899