TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Forced to do it or spend $2500.00 for a new Mac. Have used Turbo Tax Software for many years. This year I was forced to purchase a new computer or use this on line version. Which I feel is a terrible scam. If you are selling something you have a obligation to keep it updated. Intuit sent me an email that informed me I could still use my old MacBook Pro and use their on line version and have security for my taxes. I tried it for the first time this year. Once I got started it worked fine and I was happy for the information. However if you purchase the software you get the state tax free and I think that should be should be the case here also. It cost about twice as much two buy this online version. I don't understand that but then I have no idea of the hidden cost. If you buy anything else online it's cheaper, Profit, Profit. I did Like the program and will use it in the future unless this old Mac fails me. Thanks Intuit.
Date published: 2023-03-02
Rated 5 out of 5 by from It’s easy Happy I can easily do everything myself online. Prompts are great
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax is the only way to go! I use Turbo Tax every year and continue to be very happy with the ease of use. Information is readily available to answer questions as you work through each step. Feel very confident in the process and would recommend to others.
Date published: 2023-03-02
Rated 5 out of 5 by from Easy too use!! Easy to use! TurboTax makes it very easy to understand!
Date published: 2023-03-02
Rated 5 out of 5 by from Awesome The representatives is extremely knowledgeable and patient. I was at my wits end and he helped me to calm down.
Date published: 2023-03-02
Rated 5 out of 5 by from Fantastic and easy to use year after year I've used TurboTax for at least a decade, maybe longer. I love how easy it is to use. Highly recommend.
Date published: 2023-03-02
Rated 2 out of 5 by from Turbotax $$$ Turbotax runs an alright website at best, they try to nickel and dime you the whole way through. They provide very little useful help, but at the end of the day I have used them for my last 4 years of tax returns. Overall I think they a little expensive for what the offer.
Date published: 2023-03-02
Rated 2 out of 5 by from Don't like the online & upsell Didn't like the constant upselling for the MAX & other services. Preferred actually downloading software so info was on my computer. Only good improvement was the photo entering of forms
Date published: 2023-03-02
Rated 5 out of 5 by from Turbotax is great, excellent tool and reliable!! Fast, and reliable. I will use it again, complete.
Date published: 2023-03-02
Rated 5 out of 5 by from Reliable and Trusted I appreciate the coaching the system gives to make sure the filings are accurate
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 7893
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Forced to do it or spend $2500.00 for a new Mac. Have used Turbo Tax Software for many years. This year I was forced to purchase a new computer or use this on line version. Which I feel is a terrible scam. If you are selling something you have a obligation to keep it updated. Intuit sent me an email that informed me I could still use my old MacBook Pro and use their on line version and have security for my taxes. I tried it for the first time this year. Once I got started it worked fine and I was happy for the information. However if you purchase the software you get the state tax free and I think that should be should be the case here also. It cost about twice as much two buy this online version. I don't understand that but then I have no idea of the hidden cost. If you buy anything else online it's cheaper, Profit, Profit. I did Like the program and will use it in the future unless this old Mac fails me. Thanks Intuit.
Date published: 2023-03-02
Rated 5 out of 5 by from It’s easy Happy I can easily do everything myself online. Prompts are great
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax is the only way to go! I use Turbo Tax every year and continue to be very happy with the ease of use. Information is readily available to answer questions as you work through each step. Feel very confident in the process and would recommend to others.
Date published: 2023-03-02
Rated 5 out of 5 by from Easy too use!! Easy to use! TurboTax makes it very easy to understand!
Date published: 2023-03-02
Rated 5 out of 5 by from Awesome The representatives is extremely knowledgeable and patient. I was at my wits end and he helped me to calm down.
Date published: 2023-03-02
Rated 5 out of 5 by from Fantastic and easy to use year after year I've used TurboTax for at least a decade, maybe longer. I love how easy it is to use. Highly recommend.
Date published: 2023-03-02
Rated 2 out of 5 by from Turbotax $$$ Turbotax runs an alright website at best, they try to nickel and dime you the whole way through. They provide very little useful help, but at the end of the day I have used them for my last 4 years of tax returns. Overall I think they a little expensive for what the offer.
Date published: 2023-03-02
Rated 2 out of 5 by from Don't like the online & upsell Didn't like the constant upselling for the MAX & other services. Preferred actually downloading software so info was on my computer. Only good improvement was the photo entering of forms
Date published: 2023-03-02
Rated 5 out of 5 by from Turbotax is great, excellent tool and reliable!! Fast, and reliable. I will use it again, complete.
Date published: 2023-03-02
Rated 5 out of 5 by from Reliable and Trusted I appreciate the coaching the system gives to make sure the filings are accurate
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 7893