TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbotax is Great! Turbotax is easy to use, professional help and always helping me keep track of my finances and credit score.
Date published: 2021-03-06
Rated 3 out of 5 by from Turbo Tax Turbo Tax was the most frustrating this year. I have never had a more difficult experience in all the years that I have been using it.
Date published: 2021-03-06
Rated 4 out of 5 by from Good Good system for seniors. Good double check system. Somewhat difficult to correct errors.
Date published: 2021-03-06
Rated 5 out of 5 by from Fast and Easy! Turbo Tax is a really helpful for filing tax returns. Everything is made simple, the app or program is easy to use, and the program helps you review your own taxes; helping you make sure the info entered is correct. Might get the Plus version next year, can't say enough good things about this!
Date published: 2021-03-06
Rated 5 out of 5 by from Customer service My representative was nice and respectful to me and my family.
Date published: 2021-03-06
Rated 3 out of 5 by from foreign tax credit Having a problem with foreign tax credit.Followed your correction instructions but did not correct my problem. Very disappointed.
Date published: 2021-03-06
Rated 4 out of 5 by from Upload Quickbooks Online to TurboTax Download We like the product over all. Our only complaint is that we do our accounting with Quickbooks Online but TurboTax does not offer downloading online data into a downloaded TurboTax product. We switched to Quickbooks online for accounting convenience not knowing it would hinder out Tax prep convenience.
Date published: 2021-03-06
Rated 4 out of 5 by from Turbo Tax is very easy to use Turbo tax is very user friendly. Was able to upload extensive and complicated investment documents very easily which cut my tax uploading time in half. Please be aware that if you choose to pay your e-filing by using your tax refund, you will be charged an extra $40 to do so. Keep that in mind and be sure to use a credit card if you have the funds to do so.
Date published: 2021-03-06
Rated 1 out of 5 by from Turbo tax sucks I did my taxes, got to the e-file section, got a message that I need an update. Did the update option & kept getting a fatal error. Your help feature is a joke. Tried that with the patch provided & still got a fatal error.
Date published: 2021-03-06
Rated 5 out of 5 by from Super Easy TurboTax was easy to use and provided helpful guidance throughout the process.
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 7890
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is Great! Turbotax is easy to use, professional help and always helping me keep track of my finances and credit score.
Date published: 2021-03-06
Rated 3 out of 5 by from Turbo Tax Turbo Tax was the most frustrating this year. I have never had a more difficult experience in all the years that I have been using it.
Date published: 2021-03-06
Rated 4 out of 5 by from Good Good system for seniors. Good double check system. Somewhat difficult to correct errors.
Date published: 2021-03-06
Rated 5 out of 5 by from Fast and Easy! Turbo Tax is a really helpful for filing tax returns. Everything is made simple, the app or program is easy to use, and the program helps you review your own taxes; helping you make sure the info entered is correct. Might get the Plus version next year, can't say enough good things about this!
Date published: 2021-03-06
Rated 5 out of 5 by from Customer service My representative was nice and respectful to me and my family.
Date published: 2021-03-06
Rated 3 out of 5 by from foreign tax credit Having a problem with foreign tax credit.Followed your correction instructions but did not correct my problem. Very disappointed.
Date published: 2021-03-06
Rated 4 out of 5 by from Upload Quickbooks Online to TurboTax Download We like the product over all. Our only complaint is that we do our accounting with Quickbooks Online but TurboTax does not offer downloading online data into a downloaded TurboTax product. We switched to Quickbooks online for accounting convenience not knowing it would hinder out Tax prep convenience.
Date published: 2021-03-06
Rated 4 out of 5 by from Turbo Tax is very easy to use Turbo tax is very user friendly. Was able to upload extensive and complicated investment documents very easily which cut my tax uploading time in half. Please be aware that if you choose to pay your e-filing by using your tax refund, you will be charged an extra $40 to do so. Keep that in mind and be sure to use a credit card if you have the funds to do so.
Date published: 2021-03-06
Rated 1 out of 5 by from Turbo tax sucks I did my taxes, got to the e-file section, got a message that I need an update. Did the update option & kept getting a fatal error. Your help feature is a joke. Tried that with the patch provided & still got a fatal error.
Date published: 2021-03-06
Rated 5 out of 5 by from Super Easy TurboTax was easy to use and provided helpful guidance throughout the process.
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 7890