TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Student
Rated 3 out of 5 by from Too expensive but easy to use User-friendly but impossible to get free filing unless you have the most simple of tax situations. Add a $500 contribution to a 401(k) and you're up to $120 in fees.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is Great Great experience, the process was very easy to follow. I will be doing my taxes from now on. Thank you TurboTax...
Date published: 2021-02-26
Rated 2 out of 5 by from Expensive and Misleading It is easy to file but it is not free. They have all kinds of fees that they don't tell you about in the beginnig.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is such an awesome company! I have had an great experience with them. I have gone through them for 5 years and never came into any issues.
Date published: 2021-02-26
Rated 3 out of 5 by from Problem w Charitable Contributions System kept tripping over charitable contributions and no solution is offered without paying even more money - this will be my last time using this service
Date published: 2021-02-26
Rated 2 out of 5 by from Not impressed this year I have been using turbotax for almost ten years. Thus far the experience has been great. Smooth procedure, clear instructions. No issues. But, this year......I guess since COVID happened, all the experts over at turbotax website development department decided to have a little fun. Loophole question leads to another question that doesn't pertain to me followed by a form that I must complete before filing that does not pertain to me whatsoever. Aggravation followed by google search followed by dumb work around to make the form go away so I could file. Just dumb.
Date published: 2021-02-26
Rated 5 out of 5 by from I love it 3 time user The turbo tax live agent was amazing, she was sweet, chill and super helpful. She showed me a few options i didn’t know about to maximize my refund.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is really good! I have been using Turbo Tax for over 25 years, what more can you say!!!
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is awesome Turbo tax is awesome and easy to fill, and easy to understand step by step.
Date published: 2021-02-26
Rated 1 out of 5 by from Fee is too expensive TURBO TAX CHARGED ME TOO DARN MUCH !!! NEVER AGAIN
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 7888
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Too expensive but easy to use User-friendly but impossible to get free filing unless you have the most simple of tax situations. Add a $500 contribution to a 401(k) and you're up to $120 in fees.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is Great Great experience, the process was very easy to follow. I will be doing my taxes from now on. Thank you TurboTax...
Date published: 2021-02-26
Rated 2 out of 5 by from Expensive and Misleading It is easy to file but it is not free. They have all kinds of fees that they don't tell you about in the beginnig.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is such an awesome company! I have had an great experience with them. I have gone through them for 5 years and never came into any issues.
Date published: 2021-02-26
Rated 3 out of 5 by from Problem w Charitable Contributions System kept tripping over charitable contributions and no solution is offered without paying even more money - this will be my last time using this service
Date published: 2021-02-26
Rated 2 out of 5 by from Not impressed this year I have been using turbotax for almost ten years. Thus far the experience has been great. Smooth procedure, clear instructions. No issues. But, this year......I guess since COVID happened, all the experts over at turbotax website development department decided to have a little fun. Loophole question leads to another question that doesn't pertain to me followed by a form that I must complete before filing that does not pertain to me whatsoever. Aggravation followed by google search followed by dumb work around to make the form go away so I could file. Just dumb.
Date published: 2021-02-26
Rated 5 out of 5 by from I love it 3 time user The turbo tax live agent was amazing, she was sweet, chill and super helpful. She showed me a few options i didn’t know about to maximize my refund.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is really good! I have been using Turbo Tax for over 25 years, what more can you say!!!
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is awesome Turbo tax is awesome and easy to fill, and easy to understand step by step.
Date published: 2021-02-26
Rated 1 out of 5 by from Fee is too expensive TURBO TAX CHARGED ME TOO DARN MUCH !!! NEVER AGAIN
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 7888