TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 3 out of 5 by from Many glitches took more time and lots frustration! I've used TT and competitors for decades, but found this year worse and very cumbersome. Glitches need to be fixed! 1st problem was a mistake on TurboTax with issuance date and expiration date for driver's license. It asks first for DL expiration date, and next for issuance date. If there is no issuance date (as in CA), it won't let you proceed! 2nd Going back to where I was and finding various forms was very difficult. Confusing and clunky. 3rd After paying for state efile, it should have taken me directly to the efile page but did not. I thought it had been filed, but later when I checked, it didn't seem to have. So I had to go through the process again (it did show that I'd paid) to get to the efile page and send.
Date published: 2023-03-02
Rated 5 out of 5 by from TurboTax does it again! We use TurboTax for all our tax return needs. Easy to use and very helpful.
Date published: 2023-03-02
Rated 3 out of 5 by from Disappointed that Turbotax did allow discount I imputed information early in February, but did not file because Edward Jones had provided me with a "Not Final" 1099. I was given discount option to pay for filing fee at that time and took that option. Upon filing today I was required to pay full price. A big disappointment.
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax is amazing It an easy to follow step by step process. I would use it again.
Date published: 2023-03-02
Rated 5 out of 5 by from TURBO GREAT EASY TO USE AND VERY HELPFUL INFO THROUGHOUT - WILL DEFINITLY USE AGAIN NEXT YEAR
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo tax was great Pretty easy to follow and I was able to receive a live phone call from Rose who was a big help to answer a question I had on Roth
Date published: 2023-03-02
Rated 5 out of 5 by from Works like a champ! Extremely easy and user friendly. Completed my tax return (standard deduction) within 1 hour. Thanks TurboTax!
Date published: 2023-03-02
Rated 5 out of 5 by from TurboTax is a lifesaver. Love it, highly recommend So easy then I had to file an amended return. Again SO EASY! Love the product, will recommend to all friends and family members!!
Date published: 2023-03-02
Rated 5 out of 5 by from Another GREAT Year of Turbotax Very easy to use guidance is awesome if you need it!
Date published: 2023-03-02
Rated 3 out of 5 by from Turbo tax is no longer cost effective I used to think highly of turbo tax due to its cost effectiveness and practicality. It's come to a point where i can get the same return done by a tax professional and save my self the time and frustration of entering all my data online.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 7885
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Many glitches took more time and lots frustration! I've used TT and competitors for decades, but found this year worse and very cumbersome. Glitches need to be fixed! 1st problem was a mistake on TurboTax with issuance date and expiration date for driver's license. It asks first for DL expiration date, and next for issuance date. If there is no issuance date (as in CA), it won't let you proceed! 2nd Going back to where I was and finding various forms was very difficult. Confusing and clunky. 3rd After paying for state efile, it should have taken me directly to the efile page but did not. I thought it had been filed, but later when I checked, it didn't seem to have. So I had to go through the process again (it did show that I'd paid) to get to the efile page and send.
Date published: 2023-03-02
Rated 5 out of 5 by from TurboTax does it again! We use TurboTax for all our tax return needs. Easy to use and very helpful.
Date published: 2023-03-02
Rated 3 out of 5 by from Disappointed that Turbotax did allow discount I imputed information early in February, but did not file because Edward Jones had provided me with a "Not Final" 1099. I was given discount option to pay for filing fee at that time and took that option. Upon filing today I was required to pay full price. A big disappointment.
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax is amazing It an easy to follow step by step process. I would use it again.
Date published: 2023-03-02
Rated 5 out of 5 by from TURBO GREAT EASY TO USE AND VERY HELPFUL INFO THROUGHOUT - WILL DEFINITLY USE AGAIN NEXT YEAR
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo tax was great Pretty easy to follow and I was able to receive a live phone call from Rose who was a big help to answer a question I had on Roth
Date published: 2023-03-02
Rated 5 out of 5 by from Works like a champ! Extremely easy and user friendly. Completed my tax return (standard deduction) within 1 hour. Thanks TurboTax!
Date published: 2023-03-02
Rated 5 out of 5 by from TurboTax is a lifesaver. Love it, highly recommend So easy then I had to file an amended return. Again SO EASY! Love the product, will recommend to all friends and family members!!
Date published: 2023-03-02
Rated 5 out of 5 by from Another GREAT Year of Turbotax Very easy to use guidance is awesome if you need it!
Date published: 2023-03-02
Rated 3 out of 5 by from Turbo tax is no longer cost effective I used to think highly of turbo tax due to its cost effectiveness and practicality. It's come to a point where i can get the same return done by a tax professional and save my self the time and frustration of entering all my data online.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 7885