TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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Rated 5 out of 5 by
Meeshapayton03 from
Turbo tax help line was so much help
The turbo tax line was so much help helped and walked me through everything I needed to know
Date published: 2023-03-02
Rated 5 out of 5 by
cbman IL from
turbo tax was easy
it was fast and easy to use made my day and it was cheaper then having someone else do them
Date published: 2023-03-02
Rated 5 out of 5 by
ElizaLives from
So simple yet so accurate
Love this Free Edition. Thank you so much. I will always recommend Turbo Tax/
Date published: 2023-03-02
Rated 3 out of 5 by
LilMissNicole420 from
Could be better
It’s good but confusing I just hope I get my money
Date published: 2023-03-02
Rated 1 out of 5 by
WHERE ARE THE CPAs from
TAX EXPERTS?? I THINK NOT!!!!!
I HAVE HAD A HORRIBLE TIME WITH YOUR TAX EXPERTS, AS THEY ARE NOT EXPERTS. I EVENTUALLY, AFTER DAYS OF TRYING TO FIND SOMEONE WHO KNEW ANYTHING ABOUT TAXES, ASKED FOR FRAUD AND SPOKE WITH A SECURITY MAN AND HE WAS VERY INFORMATIVE AND HELPFUL. . HOW WOULD ONE EVER GET IN TOUCH WITH A REAL CPA, NOT A FAKE ONE??? PLEASE DO NOT FOR A FEE.... OFFER TAX HELP BY NON EDUCATED AND NON EXPERIENCED. IF ONE WERE TO HAVE PROBLEMS WITH THEIR TAXES THEY ARE OUT OF LUCK. I ENDED UP HAVING TO DO AN AMENDMENT, FOR MORE FEES....
Date published: 2023-03-02
Rated 4 out of 5 by
Pat the old guy from
Easy as pie with right ingredients
Having the expert help is invaluable. Rachel was patient and a great help. I do think some of your forms could be simplified. Some parts not very self explained. Still I recommend Turbo Tax. Thank You.
Date published: 2023-03-02
Rated 5 out of 5 by
maldonmi from
Takes a weight off my shoulders!
It is amazing to be able to do your own taxes so easily! This saves a lot of time and money. I love it!
Date published: 2023-03-02
Rated 5 out of 5 by
Kimcody from
Awesome
She was so helpful give them raises God bless you all
Date published: 2023-03-02
Rated 5 out of 5 by
DHMK from
Customer Service Review
Tina was absolutely WONDERFUL!!!! I was getting a rejection on the "Filing of my Taxes". I was putting in the correct information but I would then get a message that my tax filing has been rejected. I called in after the 3rd try and talked to Tina. She was delightful and helped me get this cleared up. She advised me what to do if it was rejected again. So it has not been rejected. She was very informative and did not make me feel stupid or that I had done anything wrong. She also said if I had any further issues to please call back and someone would be glad to assist. Thanks Tina as I was at a loss to getting this completed. Your help is very much appreciated by me.
Date published: 2023-03-02
Rated 5 out of 5 by
lwCA from
Tubro tax
Great service and will continue using for years to come
All TurboTax® Offerings Reviews - Page 7881
Date published: 2023-03-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Meeshapayton03 from
Turbo tax help line was so much help
The turbo tax line was so much help helped and walked me through everything I needed to know
Date published: 2023-03-02
Rated 5 out of 5 by
cbman IL from
turbo tax was easy
it was fast and easy to use made my day and it was cheaper then having someone else do them
Date published: 2023-03-02
Rated 5 out of 5 by
ElizaLives from
So simple yet so accurate
Love this Free Edition. Thank you so much. I will always recommend Turbo Tax/
Date published: 2023-03-02
Rated 3 out of 5 by
LilMissNicole420 from
Could be better
It’s good but confusing I just hope I get my money
Date published: 2023-03-02
Rated 1 out of 5 by
WHERE ARE THE CPAs from
TAX EXPERTS?? I THINK NOT!!!!!
I HAVE HAD A HORRIBLE TIME WITH YOUR TAX EXPERTS, AS THEY ARE NOT EXPERTS. I EVENTUALLY, AFTER DAYS OF TRYING TO FIND SOMEONE WHO KNEW ANYTHING ABOUT TAXES, ASKED FOR FRAUD AND SPOKE WITH A SECURITY MAN AND HE WAS VERY INFORMATIVE AND HELPFUL. . HOW WOULD ONE EVER GET IN TOUCH WITH A REAL CPA, NOT A FAKE ONE??? PLEASE DO NOT FOR A FEE.... OFFER TAX HELP BY NON EDUCATED AND NON EXPERIENCED. IF ONE WERE TO HAVE PROBLEMS WITH THEIR TAXES THEY ARE OUT OF LUCK. I ENDED UP HAVING TO DO AN AMENDMENT, FOR MORE FEES....
Date published: 2023-03-02
Rated 4 out of 5 by
Pat the old guy from
Easy as pie with right ingredients
Having the expert help is invaluable. Rachel was patient and a great help. I do think some of your forms could be simplified. Some parts not very self explained. Still I recommend Turbo Tax. Thank You.
Date published: 2023-03-02
Rated 5 out of 5 by
maldonmi from
Takes a weight off my shoulders!
It is amazing to be able to do your own taxes so easily! This saves a lot of time and money. I love it!
Date published: 2023-03-02
Rated 5 out of 5 by
Kimcody from
Awesome
She was so helpful give them raises God bless you all
Date published: 2023-03-02
Rated 5 out of 5 by
DHMK from
Customer Service Review
Tina was absolutely WONDERFUL!!!! I was getting a rejection on the "Filing of my Taxes". I was putting in the correct information but I would then get a message that my tax filing has been rejected. I called in after the 3rd try and talked to Tina. She was delightful and helped me get this cleared up. She advised me what to do if it was rejected again. So it has not been rejected. She was very informative and did not make me feel stupid or that I had done anything wrong. She also said if I had any further issues to please call back and someone would be glad to assist. Thanks Tina as I was at a loss to getting this completed. Your help is very much appreciated by me.
Date published: 2023-03-02
Rated 5 out of 5 by
lwCA from
Tubro tax
Great service and will continue using for years to come
All TurboTax® Offerings Reviews - Page 7881
Date published: 2023-03-02