TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Needs a few adjustments - overall fine when i decided to file electronically - i could not choose to do Federal and not state. when i used to buy the download version - i had that option.
Date published: 2021-05-17
Rated 3 out of 5 by from Questions could be more probing, more intuitive. Using product as loaded (with previous years data on my hard drive), process just didn't seem to be as smooth and self-explanatory as it should be. I don't feel confident that the software did an accurate job at figuring out my total tax liability.
Date published: 2021-05-17
Rated 2 out of 5 by from it's expensive Overall it's fine. I have to pay $90 just to be able to access one particular form, which seems excessive.
Date published: 2021-05-17
Rated 4 out of 5 by from Worried I Would Owe Due to UI I collected nearly $20,000 from unemployment during the COVID-19 pandemic. I was scared *poop*less until I entered my information and seen my refund immediately updated to a positive number... TurboTax than helped me find some more deductions that significantly outweighed the small premium fee for TurboTax to do so. I received hundreds of extra dollars that I believe I would not have received from a place such as H&R Block. Thanks TurboTax!
Date published: 2021-05-17
Rated 4 out of 5 by from Switched from H&R Block to Turbo Tax I switched from H&R Block to Turbo Tax after buying a rental property. Learning the new language if you will, was a little frustrating. While the questions went into more depth than that with H&R Block and this is a good thing, I found it more difficult to navigate back to another section of my return. With Turbo Tax I felt a little uneasy that perhaps something was being missed by the format and menu system of Turbo Tax, advantage here goes to H&R block. I'm happy I switched I think, perhaps I would have been fine with H&R Block with a rental property, the only way I would know is to go back. While Turbo Tax is a good product, and comes out on top in reviews, for the extra price I paid for Turbo tax, I'm not sure the value was that much better. I will review again in a year and see if the second year with Turbo Tax is in any way more helpful than this year. Like but not in love at this point.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo saved me Helped me maximize my return thank you for your help
Date published: 2021-05-17
Rated 5 out of 5 by from Nice and easy!!! Nice and easy, will do it again next year and the year after
Date published: 2021-05-17
Rated 5 out of 5 by from Mandy was awesome and solved the problem in minute Mandy finally handled the problem finally in a few minutes
Date published: 2021-05-17
Rated 5 out of 5 by from Great Software Have used Turbotax since it first became commercially available...Love it!
Date published: 2021-05-17
Rated 5 out of 5 by from turbotax is awesome! Very easy to navigate! Helped me all the way through.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 789
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Needs a few adjustments - overall fine when i decided to file electronically - i could not choose to do Federal and not state. when i used to buy the download version - i had that option.
Date published: 2021-05-17
Rated 3 out of 5 by from Questions could be more probing, more intuitive. Using product as loaded (with previous years data on my hard drive), process just didn't seem to be as smooth and self-explanatory as it should be. I don't feel confident that the software did an accurate job at figuring out my total tax liability.
Date published: 2021-05-17
Rated 2 out of 5 by from it's expensive Overall it's fine. I have to pay $90 just to be able to access one particular form, which seems excessive.
Date published: 2021-05-17
Rated 4 out of 5 by from Worried I Would Owe Due to UI I collected nearly $20,000 from unemployment during the COVID-19 pandemic. I was scared *poop*less until I entered my information and seen my refund immediately updated to a positive number... TurboTax than helped me find some more deductions that significantly outweighed the small premium fee for TurboTax to do so. I received hundreds of extra dollars that I believe I would not have received from a place such as H&R Block. Thanks TurboTax!
Date published: 2021-05-17
Rated 4 out of 5 by from Switched from H&R Block to Turbo Tax I switched from H&R Block to Turbo Tax after buying a rental property. Learning the new language if you will, was a little frustrating. While the questions went into more depth than that with H&R Block and this is a good thing, I found it more difficult to navigate back to another section of my return. With Turbo Tax I felt a little uneasy that perhaps something was being missed by the format and menu system of Turbo Tax, advantage here goes to H&R block. I'm happy I switched I think, perhaps I would have been fine with H&R Block with a rental property, the only way I would know is to go back. While Turbo Tax is a good product, and comes out on top in reviews, for the extra price I paid for Turbo tax, I'm not sure the value was that much better. I will review again in a year and see if the second year with Turbo Tax is in any way more helpful than this year. Like but not in love at this point.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo saved me Helped me maximize my return thank you for your help
Date published: 2021-05-17
Rated 5 out of 5 by from Nice and easy!!! Nice and easy, will do it again next year and the year after
Date published: 2021-05-17
Rated 5 out of 5 by from Mandy was awesome and solved the problem in minute Mandy finally handled the problem finally in a few minutes
Date published: 2021-05-17
Rated 5 out of 5 by from Great Software Have used Turbotax since it first became commercially available...Love it!
Date published: 2021-05-17
Rated 5 out of 5 by from turbotax is awesome! Very easy to navigate! Helped me all the way through.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 789