TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax is Awesome I have been a TurboTax customer for years and plan to continue to be so as the product is that good. Well done TurboTax! Well done indeed!!!
Date published: 2022-04-18
Rated 5 out of 5 by from Great experience Quick and easy to input information and to electronically file
Date published: 2022-04-18
Rated 3 out of 5 by from Disappointed There were a couple of mistakes in the program. They were fixed after a lot of searching the IRS instructions and working with the forms. Then, Federal electronic filing did not work after repeated trys and following TT instructions. The last instruction was the only option to file by paper. With the IRS backlog, it may take months to receive our refund. They have not even indicated they received the return. It's been 10 weeks . . .
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is good pretty easy to use. Will recommend to others. Except Turbo tax forces you to leave loooong reviews, otherwise good product and experience
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is really awesome! Easy to use plenty of explanation professional and accurate tax preparation
Date published: 2022-04-18
Rated 4 out of 5 by from Hard to beat FREE. Did not seem as clear on some points as in the past. However, nothing about tax preparation is what I would classify as simple. TurboTax Free works for us.
Date published: 2022-04-18
Rated 5 out of 5 by from Best way to file taxes!!! Love TurboTax, have used it for years and will continue to do so!!!!
Date published: 2022-04-18
Rated 5 out of 5 by from Thank God for TurboTax Last year I purchased my first home and started my first business so my nerves were all over the place when it came to filing this year. So much so that I waited 3 days after 4.15 to file. I usually file as soon as I get my W-2 to get it off my mind. The portal walked me through everything clearly and I was surprised with how far I got. When I did get stuck on an issue a representative was available via phone to walk me through every step of the way. I felt SO much more relieved when I filed. It was a breeze and I can finally breathe. I should've started asap.
Date published: 2022-04-18
Rated 5 out of 5 by from This gets easier every year. the guidance throughout the process is great. The only difficulty I had was the 1095-A issue; I didn't receive that form but did receive a 1095-C, It worked itself out with no problems.
Date published: 2022-04-18
Rated 4 out of 5 by from TurboTax is awesome! TurboTax is awesome! And it is cheaper than a CPA.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 7867
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Awesome I have been a TurboTax customer for years and plan to continue to be so as the product is that good. Well done TurboTax! Well done indeed!!!
Date published: 2022-04-18
Rated 5 out of 5 by from Great experience Quick and easy to input information and to electronically file
Date published: 2022-04-18
Rated 3 out of 5 by from Disappointed There were a couple of mistakes in the program. They were fixed after a lot of searching the IRS instructions and working with the forms. Then, Federal electronic filing did not work after repeated trys and following TT instructions. The last instruction was the only option to file by paper. With the IRS backlog, it may take months to receive our refund. They have not even indicated they received the return. It's been 10 weeks . . .
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is good pretty easy to use. Will recommend to others. Except Turbo tax forces you to leave loooong reviews, otherwise good product and experience
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is really awesome! Easy to use plenty of explanation professional and accurate tax preparation
Date published: 2022-04-18
Rated 4 out of 5 by from Hard to beat FREE. Did not seem as clear on some points as in the past. However, nothing about tax preparation is what I would classify as simple. TurboTax Free works for us.
Date published: 2022-04-18
Rated 5 out of 5 by from Best way to file taxes!!! Love TurboTax, have used it for years and will continue to do so!!!!
Date published: 2022-04-18
Rated 5 out of 5 by from Thank God for TurboTax Last year I purchased my first home and started my first business so my nerves were all over the place when it came to filing this year. So much so that I waited 3 days after 4.15 to file. I usually file as soon as I get my W-2 to get it off my mind. The portal walked me through everything clearly and I was surprised with how far I got. When I did get stuck on an issue a representative was available via phone to walk me through every step of the way. I felt SO much more relieved when I filed. It was a breeze and I can finally breathe. I should've started asap.
Date published: 2022-04-18
Rated 5 out of 5 by from This gets easier every year. the guidance throughout the process is great. The only difficulty I had was the 1095-A issue; I didn't receive that form but did receive a 1095-C, It worked itself out with no problems.
Date published: 2022-04-18
Rated 4 out of 5 by from TurboTax is awesome! TurboTax is awesome! And it is cheaper than a CPA.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 7867