TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Stop9 from
Turbo Tax is sufficient
The turbo tax team is excellent I will use Turbo Tax next year.
Date published: 2022-05-02
Rated 5 out of 5 by
whocares1917 from
Kylee got us our refund!
We had a slightly more complicated tax situation than usual this year and Kylee helped us get everything straightened out and got us our refund!
Date published: 2022-05-02
Rated 2 out of 5 by
Zue P from
Refund Problem
Refund didn’t get submitted when I connected with the expert and went through the whole last steps with her months ago. After a long a time of not receiving my refund I checked and taxes weren’t submitted.
Date published: 2022-05-02
Rated 4 out of 5 by
don L G from
using turbo tax is TAXING
this year TT was the most FRUSTRATING experience i have had in a long time. Fed was fine, STATE was deplorable
Date published: 2022-05-02
Rated 5 out of 5 by
Atonwa from
Very happy customer
We usually use a tax accountant but chose to try the online full service through TurboTax this year since we recently moved. It was very simple to upload documents and working with Dragan was a pleasure.
Date published: 2022-05-02
Rated 5 out of 5 by
Mike9363 from
Awesome!!!
It was great TurboTax helped me exactly what I needed
Date published: 2022-05-02
Rated 5 out of 5 by
Ang4141 from
Great!
Everything went great! Super smooth. Wil end up using this again
Date published: 2022-05-02
Rated 5 out of 5 by
RudyS0813 from
I trust TurboTax Business
I experience some difficulty every time I start working on my returns. /it gets confusing due to several Intuit accounts that I have.
Date published: 2022-05-02
Rated 1 out of 5 by
Dmahoney77 from
Turbo Tax is not the best at all.
The employees do not communicate with each other they asked me the same questions multiple times and they asked me questions that I know they could’ve looked up and found out. Please communicate internally first before reaching out to the client this was a terrible experience and I will not be back next year.
Date published: 2022-05-02
Rated 5 out of 5 by
KTaylor32 from
Easiest part of my life, LOVE IT
I've used Turbo tax for years, it's quick easy, helpful and straight forward, I recommend it to all my friends.
All TurboTax® Offerings Reviews - Page 7861
Date published: 2022-05-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Stop9 from
Turbo Tax is sufficient
The turbo tax team is excellent I will use Turbo Tax next year.
Date published: 2022-05-02
Rated 5 out of 5 by
whocares1917 from
Kylee got us our refund!
We had a slightly more complicated tax situation than usual this year and Kylee helped us get everything straightened out and got us our refund!
Date published: 2022-05-02
Rated 2 out of 5 by
Zue P from
Refund Problem
Refund didn’t get submitted when I connected with the expert and went through the whole last steps with her months ago. After a long a time of not receiving my refund I checked and taxes weren’t submitted.
Date published: 2022-05-02
Rated 4 out of 5 by
don L G from
using turbo tax is TAXING
this year TT was the most FRUSTRATING experience i have had in a long time. Fed was fine, STATE was deplorable
Date published: 2022-05-02
Rated 5 out of 5 by
Atonwa from
Very happy customer
We usually use a tax accountant but chose to try the online full service through TurboTax this year since we recently moved. It was very simple to upload documents and working with Dragan was a pleasure.
Date published: 2022-05-02
Rated 5 out of 5 by
Mike9363 from
Awesome!!!
It was great TurboTax helped me exactly what I needed
Date published: 2022-05-02
Rated 5 out of 5 by
Ang4141 from
Great!
Everything went great! Super smooth. Wil end up using this again
Date published: 2022-05-02
Rated 5 out of 5 by
RudyS0813 from
I trust TurboTax Business
I experience some difficulty every time I start working on my returns. /it gets confusing due to several Intuit accounts that I have.
Date published: 2022-05-02
Rated 1 out of 5 by
Dmahoney77 from
Turbo Tax is not the best at all.
The employees do not communicate with each other they asked me the same questions multiple times and they asked me questions that I know they could’ve looked up and found out. Please communicate internally first before reaching out to the client this was a terrible experience and I will not be back next year.
Date published: 2022-05-02
Rated 5 out of 5 by
KTaylor32 from
Easiest part of my life, LOVE IT
I've used Turbo tax for years, it's quick easy, helpful and straight forward, I recommend it to all my friends.
All TurboTax® Offerings Reviews - Page 7861
Date published: 2022-05-02