TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is easy and reliable! We have been using Turbo Tax for over 15 years; has always been a good experience.
Date published: 2021-02-27
Rated 5 out of 5 by from Taxes made easy Easy to use and keeps up with the changes with the tax seasons.
Date published: 2021-02-27
Rated 1 out of 5 by from terrible with endless error loop - 9-945-263 received and endless error loop : Deductible Home Mortgage Interest Wks: Your calculations could not be completed. Reference code: 9-945-263 this went on and ton forever - waited on phone forever- no one could ever figure it out for days - then found a post online that someone got help and was to told to change the mortgage principal to $0.00 (and it is not ) and it will work. and it did. This seems wrong and is not what should be there but was the only way to get it past this error and submit the doc. Pretty poor service if they cant even figure it out and I had to resort to online discussions - many others face the exact same issue if you google this. I dont plan to use this next year because of this. They want more money and for you to go to MAX level to get any answers or real help.
Date published: 2021-02-27
Rated 5 out of 5 by from so easy!!! Filing took me just over an hour, so I have saved lots of time!
Date published: 2021-02-27
Rated 5 out of 5 by from Excellent Service Great experiece!! Very insightful on what I need to prepare for tax purposes in the coming year.
Date published: 2021-02-27
Rated 5 out of 5 by from Great BUT,,,, You kept trying to get me to pay for the PREMIUM PLAN,
Date published: 2021-02-27
Rated 1 out of 5 by from bad poor communication by phone.should have listed services before purchase
Date published: 2021-02-27
Rated 5 out of 5 by from Complex Tax Situation Made Easy I was really dreading tax season this year. It was the first year that I was doing it on my own as I have had a CPA handle this in the past. The cost of CPA doing this could not be justified with the amount I either owe or get back. Turbo Tax identified and simplified the data requested. It was able to go to the online companies that I do business with and ger the forms from them.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is the best! TurboTac is easy, quick and convent! Definitely recommend filing with TurboTax! Thanks again and see you for years to come !
Date published: 2021-02-27
Rated 5 out of 5 by from We love Turbo Tax Great Tax support, year after year. Did not talk to a help person
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 7858
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is easy and reliable! We have been using Turbo Tax for over 15 years; has always been a good experience.
Date published: 2021-02-27
Rated 5 out of 5 by from Taxes made easy Easy to use and keeps up with the changes with the tax seasons.
Date published: 2021-02-27
Rated 1 out of 5 by from terrible with endless error loop - 9-945-263 received and endless error loop : Deductible Home Mortgage Interest Wks: Your calculations could not be completed. Reference code: 9-945-263 this went on and ton forever - waited on phone forever- no one could ever figure it out for days - then found a post online that someone got help and was to told to change the mortgage principal to $0.00 (and it is not ) and it will work. and it did. This seems wrong and is not what should be there but was the only way to get it past this error and submit the doc. Pretty poor service if they cant even figure it out and I had to resort to online discussions - many others face the exact same issue if you google this. I dont plan to use this next year because of this. They want more money and for you to go to MAX level to get any answers or real help.
Date published: 2021-02-27
Rated 5 out of 5 by from so easy!!! Filing took me just over an hour, so I have saved lots of time!
Date published: 2021-02-27
Rated 5 out of 5 by from Excellent Service Great experiece!! Very insightful on what I need to prepare for tax purposes in the coming year.
Date published: 2021-02-27
Rated 5 out of 5 by from Great BUT,,,, You kept trying to get me to pay for the PREMIUM PLAN,
Date published: 2021-02-27
Rated 1 out of 5 by from bad poor communication by phone.should have listed services before purchase
Date published: 2021-02-27
Rated 5 out of 5 by from Complex Tax Situation Made Easy I was really dreading tax season this year. It was the first year that I was doing it on my own as I have had a CPA handle this in the past. The cost of CPA doing this could not be justified with the amount I either owe or get back. Turbo Tax identified and simplified the data requested. It was able to go to the online companies that I do business with and ger the forms from them.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is the best! TurboTac is easy, quick and convent! Definitely recommend filing with TurboTax! Thanks again and see you for years to come !
Date published: 2021-02-27
Rated 5 out of 5 by from We love Turbo Tax Great Tax support, year after year. Did not talk to a help person
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 7858