TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 1 out of 5 by
Nooga J from
Turbo Tax is overpriced
There's a reason Turbo Tax waits until the end to tell you the final cost of your tax preparation - because, its overpriced. They've priced it where it is worth doing your taxes on your own using snail mail.
Date published: 2023-03-02
Rated 5 out of 5 by
Sammie Speech from
Sherita was fantastic
Was having some issues and Sherita was so helpful and walked me through all the way to the end!
Date published: 2023-03-02
Rated 5 out of 5 by
The Goose from
Turbo Tax is out of this world.(fantastic)
I have for the most part use Turbo Tax because it has made it easy to do my taxes right. I think if it wasn't for Turbo Tax I would be struggling to file my taxes even though I missed one year. my 2021 was for some reason I forgot. It wasn't because of Turbo Tax.
Date published: 2023-03-02
Rated 5 out of 5 by
Marc roy from
Awesome and easy
It was a great and easy experience for my first time
Date published: 2023-03-02
Rated 4 out of 5 by
painaof5 from
MAHALO TurboTax!
Customer service is great! I felt confident in the package I selected! This really helps me!!
Date published: 2023-03-02
Rated 4 out of 5 by
JusttheDrummer from
2022 Turbo Tax
There are some new changes to Turbo Tax this year as you navigate thru. Screen changes, prompts, etc but nothing to get you rattled. I did have some problems this year downloading my 1099 R info. I wasn't sure if it was TT or my investment company so I reported it. Seems like an extra box thru the database download off for each 1099 R. I was able to correct manually though.
Date published: 2023-03-02
Rated 4 out of 5 by
HMA30 from
Easy to follow
I would definitely recommend turbotax when it comes to filling out taxes. They offer articles that help with the process.
Date published: 2023-03-02
Rated 5 out of 5 by
Ach2023 from
Thankful for TurboTax
Using TurboTax Online Free Edition was a Great experience with no cost to me!
Date published: 2023-03-02
Rated 3 out of 5 by
Cat S244f444 from
Live help was not great
Live help took too long to answer questions. Nowhere to put my HELOC interest paid. Other areas easy some not. For the price I could have had someone else do this for us. No money saved. Disappointed.
Date published: 2023-03-02
Rated 5 out of 5 by
chetkenz from
Anyone can do it
I have been doing my own tax returns with TurboTax since I've been 17. It really does make it easy so that anyone can do it. I always do the most basic package and it always seem to work out fine.
All TurboTax® Offerings Reviews - Page 7857
Date published: 2023-03-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Nooga J from
Turbo Tax is overpriced
There's a reason Turbo Tax waits until the end to tell you the final cost of your tax preparation - because, its overpriced. They've priced it where it is worth doing your taxes on your own using snail mail.
Date published: 2023-03-02
Rated 5 out of 5 by
Sammie Speech from
Sherita was fantastic
Was having some issues and Sherita was so helpful and walked me through all the way to the end!
Date published: 2023-03-02
Rated 5 out of 5 by
The Goose from
Turbo Tax is out of this world.(fantastic)
I have for the most part use Turbo Tax because it has made it easy to do my taxes right. I think if it wasn't for Turbo Tax I would be struggling to file my taxes even though I missed one year. my 2021 was for some reason I forgot. It wasn't because of Turbo Tax.
Date published: 2023-03-02
Rated 5 out of 5 by
Marc roy from
Awesome and easy
It was a great and easy experience for my first time
Date published: 2023-03-02
Rated 4 out of 5 by
painaof5 from
MAHALO TurboTax!
Customer service is great! I felt confident in the package I selected! This really helps me!!
Date published: 2023-03-02
Rated 4 out of 5 by
JusttheDrummer from
2022 Turbo Tax
There are some new changes to Turbo Tax this year as you navigate thru. Screen changes, prompts, etc but nothing to get you rattled. I did have some problems this year downloading my 1099 R info. I wasn't sure if it was TT or my investment company so I reported it. Seems like an extra box thru the database download off for each 1099 R. I was able to correct manually though.
Date published: 2023-03-02
Rated 4 out of 5 by
HMA30 from
Easy to follow
I would definitely recommend turbotax when it comes to filling out taxes. They offer articles that help with the process.
Date published: 2023-03-02
Rated 5 out of 5 by
Ach2023 from
Thankful for TurboTax
Using TurboTax Online Free Edition was a Great experience with no cost to me!
Date published: 2023-03-02
Rated 3 out of 5 by
Cat S244f444 from
Live help was not great
Live help took too long to answer questions. Nowhere to put my HELOC interest paid. Other areas easy some not. For the price I could have had someone else do this for us. No money saved. Disappointed.
Date published: 2023-03-02
Rated 5 out of 5 by
chetkenz from
Anyone can do it
I have been doing my own tax returns with TurboTax since I've been 17. It really does make it easy so that anyone can do it. I always do the most basic package and it always seem to work out fine.
All TurboTax® Offerings Reviews - Page 7857
Date published: 2023-03-02