TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Mostly Good The product itself was great and easy to use. Due to the addition of form 8915-e this year, there were some issues getting accurate information on where to find what I needed. Once I was connected to a "tax professional", my questions were answered very quickly.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is Great Turbo tax makes filing taxes much easier. It gives you explanation for things you do not understand and it gives great advice and double checks your entries. If items are in need of correction, turbo tax helps you with that. I like the fact that they are caution and believes in protecting your personal information. And I like the fact you can also purchase the Max.
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo Tax is Good; Pricing/payments, not so good Turbotax is fine, this is at least my 10th year using it. The payment options and amounts are somewhat sneaky. We were promised by my husband's employer that we would be able to do a simple return for free, however once you are into doing the taxes, it is difficult to see the products offered and/or make changes, after you have started. Needless to say, we ended up paying more than $200. This is the one area that TurboTax could improve.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbotax is wonderful I have used turbotax for years it is easy .I would not use any other.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is the way to go! Your tax app is terrific, easy to use and prompts me with all the right information. Filling it out and filing my taxes was a breeze.
Date published: 2021-02-27
Rated 2 out of 5 by from Upcharge, Upcharge, Upcharge It's great that you do the basics for free but I already paid thousands to go to school so I find it completely unreasonable that you want to charge me extra just because I have 1 more form that needs to be included.
Date published: 2021-02-27
Rated 4 out of 5 by from TURBOTAX HAS IMPROVED TurboTax has made it easier to claim the standard deduction without having to enter all of the deductions and then discovering that the standard deduction was the best choice for us all along. A significant improvement over the past couple of years.
Date published: 2021-02-27
Rated 5 out of 5 by from first imer I was very intimidated going into this , but found that it was pretty painless
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use Love turbo tax so easy to file my taxes for this year.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax Premiere was great - wonderful support! I have a complex situation involving many life changes and found the updated Turbo Tax Federal process this year to be the best yet. The ease of use, thoroughness of explanations/clarifications for each step and prompt help via phone call from the specialists with questions that were specific to my situation were outstanding!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 7856
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Mostly Good The product itself was great and easy to use. Due to the addition of form 8915-e this year, there were some issues getting accurate information on where to find what I needed. Once I was connected to a "tax professional", my questions were answered very quickly.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is Great Turbo tax makes filing taxes much easier. It gives you explanation for things you do not understand and it gives great advice and double checks your entries. If items are in need of correction, turbo tax helps you with that. I like the fact that they are caution and believes in protecting your personal information. And I like the fact you can also purchase the Max.
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo Tax is Good; Pricing/payments, not so good Turbotax is fine, this is at least my 10th year using it. The payment options and amounts are somewhat sneaky. We were promised by my husband's employer that we would be able to do a simple return for free, however once you are into doing the taxes, it is difficult to see the products offered and/or make changes, after you have started. Needless to say, we ended up paying more than $200. This is the one area that TurboTax could improve.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbotax is wonderful I have used turbotax for years it is easy .I would not use any other.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is the way to go! Your tax app is terrific, easy to use and prompts me with all the right information. Filling it out and filing my taxes was a breeze.
Date published: 2021-02-27
Rated 2 out of 5 by from Upcharge, Upcharge, Upcharge It's great that you do the basics for free but I already paid thousands to go to school so I find it completely unreasonable that you want to charge me extra just because I have 1 more form that needs to be included.
Date published: 2021-02-27
Rated 4 out of 5 by from TURBOTAX HAS IMPROVED TurboTax has made it easier to claim the standard deduction without having to enter all of the deductions and then discovering that the standard deduction was the best choice for us all along. A significant improvement over the past couple of years.
Date published: 2021-02-27
Rated 5 out of 5 by from first imer I was very intimidated going into this , but found that it was pretty painless
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use Love turbo tax so easy to file my taxes for this year.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax Premiere was great - wonderful support! I have a complex situation involving many life changes and found the updated Turbo Tax Federal process this year to be the best yet. The ease of use, thoroughness of explanations/clarifications for each step and prompt help via phone call from the specialists with questions that were specific to my situation were outstanding!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 7856