TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TURBO TAX was outstanding :) I was completely satisfied with my experience using TURBO TAX. I had issues with my return and someone helped me until we got my federal and state return finished. On a followup phone call another representative answered all my questions and stayed with me on the phone until everyt5hinhg was completed. This was my 1st experience with TURBO TAX and will definitely be returning next year. FIVE STARS ***** thanks turbotax
Date published: 2021-02-25
Rated 5 out of 5 by from 1st time This was the first time ive done taxes on my own and it was super easy and helpful. Takes you step by step. Not hard or complicated
Date published: 2021-02-25
Rated 3 out of 5 by from Not impressed this year, various difficulties Lots of issues w/turbo tax this year. Sometimes w/log ins an it telling me they can't find an account, and other times with it telling me that I can't file electronically, then it being fine with I cleared the form and started over. If it wouldn't be a free program, I definitely would have picked a diff program to submit my taxes with.
Date published: 2021-02-25
Rated 5 out of 5 by from My go to every year! Fast and easy especially if you use it every year it saves the info you need so you don't have to re-enter info.
Date published: 2021-02-25
Rated 5 out of 5 by from WORKS GREAT i have been using turbotax for many years its easy to navigate thru and complete my taxes
Date published: 2021-02-25
Rated 5 out of 5 by from Yay Thank you for making this simple. This was my first time filing with capital gains and your system makes it very easy for me.
Date published: 2021-02-25
Rated 3 out of 5 by from Double taxation of employee stock options Turbo Tax could be doing a better job of preventing its users from being double taxed for the sale of employee stock options sales. Using your import feature (which actually worked this year! 3 stars for that), income from employee stock options sales are listed in W2 box 12 - code V, as well as on a 1099-B from the brokerage handing the sale. There is no guidance for the user that they may need to adjust the cost basis on the 1099-B to avoid double taxation.
Date published: 2021-02-25
Rated 5 out of 5 by from turbo tax was really user friendly first time filing my taxes. i found Turbo Tax to be user friendly and helpful. My mom uses it every year and recommended i use it. Glad I did :)
Date published: 2021-02-25
Rated 4 out of 5 by from instructions in plain language Doing your taxes is scary. Getting instructions in plain language helps! Also, kudos for some human-sounding pep talks along the way. One star off for cost. I had to upgrade twice to finish (Premier+State).
Date published: 2021-02-25
Rated 5 out of 5 by from Great Service Turbo tax has added support with real CPA's and there advise was great and helpful
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 7854
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TURBO TAX was outstanding :) I was completely satisfied with my experience using TURBO TAX. I had issues with my return and someone helped me until we got my federal and state return finished. On a followup phone call another representative answered all my questions and stayed with me on the phone until everyt5hinhg was completed. This was my 1st experience with TURBO TAX and will definitely be returning next year. FIVE STARS ***** thanks turbotax
Date published: 2021-02-25
Rated 5 out of 5 by from 1st time This was the first time ive done taxes on my own and it was super easy and helpful. Takes you step by step. Not hard or complicated
Date published: 2021-02-25
Rated 3 out of 5 by from Not impressed this year, various difficulties Lots of issues w/turbo tax this year. Sometimes w/log ins an it telling me they can't find an account, and other times with it telling me that I can't file electronically, then it being fine with I cleared the form and started over. If it wouldn't be a free program, I definitely would have picked a diff program to submit my taxes with.
Date published: 2021-02-25
Rated 5 out of 5 by from My go to every year! Fast and easy especially if you use it every year it saves the info you need so you don't have to re-enter info.
Date published: 2021-02-25
Rated 5 out of 5 by from WORKS GREAT i have been using turbotax for many years its easy to navigate thru and complete my taxes
Date published: 2021-02-25
Rated 5 out of 5 by from Yay Thank you for making this simple. This was my first time filing with capital gains and your system makes it very easy for me.
Date published: 2021-02-25
Rated 3 out of 5 by from Double taxation of employee stock options Turbo Tax could be doing a better job of preventing its users from being double taxed for the sale of employee stock options sales. Using your import feature (which actually worked this year! 3 stars for that), income from employee stock options sales are listed in W2 box 12 - code V, as well as on a 1099-B from the brokerage handing the sale. There is no guidance for the user that they may need to adjust the cost basis on the 1099-B to avoid double taxation.
Date published: 2021-02-25
Rated 5 out of 5 by from turbo tax was really user friendly first time filing my taxes. i found Turbo Tax to be user friendly and helpful. My mom uses it every year and recommended i use it. Glad I did :)
Date published: 2021-02-25
Rated 4 out of 5 by from instructions in plain language Doing your taxes is scary. Getting instructions in plain language helps! Also, kudos for some human-sounding pep talks along the way. One star off for cost. I had to upgrade twice to finish (Premier+State).
Date published: 2021-02-25
Rated 5 out of 5 by from Great Service Turbo tax has added support with real CPA's and there advise was great and helpful
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 7854