TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Discouraging I filed in exactly the same way I did last year, with no new variables, but I was forced to upgrade to a more expensive package. I won't be using turbo tax again.
Date published: 2022-04-18
Rated 5 out of 5 by from Super EASY to use Fantastic app, helped walk me through everything I needed to ensure legitimacy.
Date published: 2022-04-18
Rated 5 out of 5 by from Excellent platform, easy to use Expert advisors always there when needed. Quick, concise, know their stuff.
Date published: 2022-04-18
Rated 2 out of 5 by from Overpriced- The fees have gone up so much I will not continue to use turbotax. my tax situation has not changed but the fees have more than doubled over the last 2 years. My fantastic tax guy only charges me $150 and he usually finds tax breaks I didn't realize I could file.
Date published: 2022-04-18
Rated 4 out of 5 by from Good but constant improvements should occur Guidance is pretty good throughout. Checking in the end loses me when I did everything correctly, but then "errors" are found. The built-in algorithm should be able to handle those. What I dislike most is the constant entering of my name and contact info when making in-app purchase, even though I always check "Remember me"
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome Program The experience was easy breezy. I was able to breeze right through despite owning a business. Turbo tax is wonderful.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax is awesime I didn't engage with anyine but the process was effortless
Date published: 2022-04-18
Rated 4 out of 5 by from Good Very easy. I hope it is all correct. I like the product.
Date published: 2022-04-18
Rated 5 out of 5 by from easy fast quick and easy with help easy and worth the $$. time well spent on line
Date published: 2022-04-18
Rated 2 out of 5 by from Over the years, have had increasing issues Over the years have had increasing issues with TurboTax. This year, using my previous AGI from 2020 tax file, my file was rejected for a mismatch (that TT furnished). Have yet to find an address to mail my taxes to. Great Frustration!
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 7851
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Discouraging I filed in exactly the same way I did last year, with no new variables, but I was forced to upgrade to a more expensive package. I won't be using turbo tax again.
Date published: 2022-04-18
Rated 5 out of 5 by from Super EASY to use Fantastic app, helped walk me through everything I needed to ensure legitimacy.
Date published: 2022-04-18
Rated 5 out of 5 by from Excellent platform, easy to use Expert advisors always there when needed. Quick, concise, know their stuff.
Date published: 2022-04-18
Rated 2 out of 5 by from Overpriced- The fees have gone up so much I will not continue to use turbotax. my tax situation has not changed but the fees have more than doubled over the last 2 years. My fantastic tax guy only charges me $150 and he usually finds tax breaks I didn't realize I could file.
Date published: 2022-04-18
Rated 4 out of 5 by from Good but constant improvements should occur Guidance is pretty good throughout. Checking in the end loses me when I did everything correctly, but then "errors" are found. The built-in algorithm should be able to handle those. What I dislike most is the constant entering of my name and contact info when making in-app purchase, even though I always check "Remember me"
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome Program The experience was easy breezy. I was able to breeze right through despite owning a business. Turbo tax is wonderful.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax is awesime I didn't engage with anyine but the process was effortless
Date published: 2022-04-18
Rated 4 out of 5 by from Good Very easy. I hope it is all correct. I like the product.
Date published: 2022-04-18
Rated 5 out of 5 by from easy fast quick and easy with help easy and worth the $$. time well spent on line
Date published: 2022-04-18
Rated 2 out of 5 by from Over the years, have had increasing issues Over the years have had increasing issues with TurboTax. This year, using my previous AGI from 2020 tax file, my file was rejected for a mismatch (that TT furnished). Have yet to find an address to mail my taxes to. Great Frustration!
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 7851