TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
Dan Quail grandpa1 from
Discouraging
I filed in exactly the same way I did last year, with no new variables, but I was forced to upgrade to a more expensive package. I won't be using turbo tax again.
Date published: 2022-04-18
Rated 5 out of 5 by
ROBWV from
Super EASY to use
Fantastic app, helped walk me through everything I needed to ensure legitimacy.
Date published: 2022-04-18
Rated 5 out of 5 by
mdu1 from
Excellent platform, easy to use
Expert advisors always there when needed. Quick, concise, know their stuff.
Date published: 2022-04-18
Rated 2 out of 5 by
Jjhi808 from
Overpriced-
The fees have gone up so much I will not continue to use turbotax. my tax situation has not changed but the fees have more than doubled over the last 2 years. My fantastic tax guy only charges me $150 and he usually finds tax breaks I didn't realize I could file.
Date published: 2022-04-18
Rated 4 out of 5 by
Purger from
Good but constant improvements should occur
Guidance is pretty good throughout. Checking in the end loses me when I did everything correctly, but then "errors" are found. The built-in algorithm should be able to handle those. What I dislike most is the constant entering of my name and contact info when making in-app purchase, even though I always check "Remember me"
Date published: 2022-04-18
Rated 5 out of 5 by
Shellrae1964 from
Awesome Program
The experience was easy breezy. I was able to breeze right through despite owning a business. Turbo tax is wonderful.
Date published: 2022-04-18
Rated 5 out of 5 by
QuitaK from
Turbotax is awesime
I didn't engage with anyine but the process was effortless
Date published: 2022-04-18
Rated 4 out of 5 by
jodim1970 from
Good
Very easy. I hope it is all correct. I like the product.
Date published: 2022-04-18
Rated 5 out of 5 by
jcrowder from
easy fast
quick and easy with help easy and worth the $$. time well spent on line
Date published: 2022-04-18
Rated 2 out of 5 by
Rich 200 from
Over the years, have had increasing issues
Over the years have had increasing issues with TurboTax. This year, using my previous AGI from 2020 tax file, my file was rejected for a mismatch (that TT furnished). Have yet to find an address to mail my taxes to. Great Frustration!
All TurboTax® Offerings Reviews - Page 7851
Date published: 2022-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Dan Quail grandpa1 from
Discouraging
I filed in exactly the same way I did last year, with no new variables, but I was forced to upgrade to a more expensive package. I won't be using turbo tax again.
Date published: 2022-04-18
Rated 5 out of 5 by
ROBWV from
Super EASY to use
Fantastic app, helped walk me through everything I needed to ensure legitimacy.
Date published: 2022-04-18
Rated 5 out of 5 by
mdu1 from
Excellent platform, easy to use
Expert advisors always there when needed. Quick, concise, know their stuff.
Date published: 2022-04-18
Rated 2 out of 5 by
Jjhi808 from
Overpriced-
The fees have gone up so much I will not continue to use turbotax. my tax situation has not changed but the fees have more than doubled over the last 2 years. My fantastic tax guy only charges me $150 and he usually finds tax breaks I didn't realize I could file.
Date published: 2022-04-18
Rated 4 out of 5 by
Purger from
Good but constant improvements should occur
Guidance is pretty good throughout. Checking in the end loses me when I did everything correctly, but then "errors" are found. The built-in algorithm should be able to handle those. What I dislike most is the constant entering of my name and contact info when making in-app purchase, even though I always check "Remember me"
Date published: 2022-04-18
Rated 5 out of 5 by
Shellrae1964 from
Awesome Program
The experience was easy breezy. I was able to breeze right through despite owning a business. Turbo tax is wonderful.
Date published: 2022-04-18
Rated 5 out of 5 by
QuitaK from
Turbotax is awesime
I didn't engage with anyine but the process was effortless
Date published: 2022-04-18
Rated 4 out of 5 by
jodim1970 from
Good
Very easy. I hope it is all correct. I like the product.
Date published: 2022-04-18
Rated 5 out of 5 by
jcrowder from
easy fast
quick and easy with help easy and worth the $$. time well spent on line
Date published: 2022-04-18
Rated 2 out of 5 by
Rich 200 from
Over the years, have had increasing issues
Over the years have had increasing issues with TurboTax. This year, using my previous AGI from 2020 tax file, my file was rejected for a mismatch (that TT furnished). Have yet to find an address to mail my taxes to. Great Frustration!
All TurboTax® Offerings Reviews - Page 7851
Date published: 2022-04-18