TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbo Tax was a big help This was the first time using Turbo Tax in a long time,a lot has changed. There were to many fees.I understand that there are certain fees involved but other services that i have used in the past didn't have as many chargers that cut into the bottom line in the end. Overall the program was pretty easy to use ,just a little hard to navigate at times.As for assistance in answering any questions and reviewing the return before filing Gary was great, he answered all my questions and solved my problems so i could file successfully.
Date published: 2022-04-04
Rated 4 out of 5 by from Awesome service! Been using for 6 years now, never a problem. I would recommend to everyone
Date published: 2022-04-04
Rated 5 out of 5 by from this is the greatest very easy return. did not have to itemize since I knew I did not have enough deductions.
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo tax is very awesome Very excellent service especially thank you too Bill C who took time to help me with all my Tax questions
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo tax is great. Really easy I've used turbo tax for years. Easy to use, multiple checkpoints.
Date published: 2022-04-04
Rated 3 out of 5 by from Some issues Very little information as to why filing cost me $120 instead of being free this year, and live chat agent hung up on me claiming "Inactivity" when I was trying to chat. It says "free to file" for simple returns, which my return should have been.
Date published: 2022-04-04
Rated 5 out of 5 by from Best Tax Software Ever...hands down I've been using Turbo Tax for years and I have never had one issue with their software nor have I ever been audited.
Date published: 2022-04-04
Rated 1 out of 5 by from HORRIBLE Why do I have to pay for this "free filing system"?? They advertise as a big corporation that will always be free, yet I've had to pay every year. ON TOP of the payment (59$ by the way) they charge you 39$ to use your federal return? I have used TurboTax for five(ish?) years and every year has gotten increasingly difficult and I feel like each year I get money taken from me that should be rightfully mine. I WILL be going elsewhere next year.... H&R Block?
Date published: 2022-04-04
Rated 4 out of 5 by from great software Very easy to prepare returns. Unfortunately I was not able to transfer my prior year data from old computer because there was no .tax file from prior year.
Date published: 2022-04-04
Rated 5 out of 5 by from I Hate Doing Taxes I hate doing taxes. At least with Turbo Tax I can be assured that my tax filings are as accurate as possible.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 7850
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax was a big help This was the first time using Turbo Tax in a long time,a lot has changed. There were to many fees.I understand that there are certain fees involved but other services that i have used in the past didn't have as many chargers that cut into the bottom line in the end. Overall the program was pretty easy to use ,just a little hard to navigate at times.As for assistance in answering any questions and reviewing the return before filing Gary was great, he answered all my questions and solved my problems so i could file successfully.
Date published: 2022-04-04
Rated 4 out of 5 by from Awesome service! Been using for 6 years now, never a problem. I would recommend to everyone
Date published: 2022-04-04
Rated 5 out of 5 by from this is the greatest very easy return. did not have to itemize since I knew I did not have enough deductions.
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo tax is very awesome Very excellent service especially thank you too Bill C who took time to help me with all my Tax questions
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo tax is great. Really easy I've used turbo tax for years. Easy to use, multiple checkpoints.
Date published: 2022-04-04
Rated 3 out of 5 by from Some issues Very little information as to why filing cost me $120 instead of being free this year, and live chat agent hung up on me claiming "Inactivity" when I was trying to chat. It says "free to file" for simple returns, which my return should have been.
Date published: 2022-04-04
Rated 5 out of 5 by from Best Tax Software Ever...hands down I've been using Turbo Tax for years and I have never had one issue with their software nor have I ever been audited.
Date published: 2022-04-04
Rated 1 out of 5 by from HORRIBLE Why do I have to pay for this "free filing system"?? They advertise as a big corporation that will always be free, yet I've had to pay every year. ON TOP of the payment (59$ by the way) they charge you 39$ to use your federal return? I have used TurboTax for five(ish?) years and every year has gotten increasingly difficult and I feel like each year I get money taken from me that should be rightfully mine. I WILL be going elsewhere next year.... H&R Block?
Date published: 2022-04-04
Rated 4 out of 5 by from great software Very easy to prepare returns. Unfortunately I was not able to transfer my prior year data from old computer because there was no .tax file from prior year.
Date published: 2022-04-04
Rated 5 out of 5 by from I Hate Doing Taxes I hate doing taxes. At least with Turbo Tax I can be assured that my tax filings are as accurate as possible.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 7850