TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281604 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Couldn't explain charges and fees Usually TurboTax is great but this time I was unaware and not told about the charges I was getting charged until the very end and when I called customer service to find out what the charges were for they couldn't even explain to me what I was getting charged or I will not use this product again and I do not recommend it
Date published: 2021-03-06
Rated 5 out of 5 by from TurboTax is so easy and awesome! I have used this for many years and I have loved it!
Date published: 2021-03-06
Rated 5 out of 5 by from Thank you! Thank you for making filing so easy and accessible!
Date published: 2021-03-06
Rated 5 out of 5 by from super easy to use super easy to use, gives you the best posible refund
Date published: 2021-03-06
Rated 4 out of 5 by from Chat assistance is great I used Turbotax for the first time and was pleased to have prompt chat assistance with an agent.
Date published: 2021-03-06
Rated 5 out of 5 by from TurboTax is awesome! It is very helpful... It explains everything step by step which helps a lot.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax explains things along the way Turbo Tax has explanations for anything that is confusing. It made it easier to understand what I was doing. When I needed an answer the chat format provided it and was exactly what I needed.
Date published: 2021-03-06
Rated 5 out of 5 by from Great experience with Turbotax I was completely satisfied with my experience filing our returns using Turbotax. I will definitely use this software next year.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbotax is good The tax expert is very patient and I highly recommend this service.
Date published: 2021-03-06
Rated 5 out of 5 by from easy to use I'm retired and needed something simple to work with.
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 7841
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Couldn't explain charges and fees Usually TurboTax is great but this time I was unaware and not told about the charges I was getting charged until the very end and when I called customer service to find out what the charges were for they couldn't even explain to me what I was getting charged or I will not use this product again and I do not recommend it
Date published: 2021-03-06
Rated 5 out of 5 by from TurboTax is so easy and awesome! I have used this for many years and I have loved it!
Date published: 2021-03-06
Rated 5 out of 5 by from Thank you! Thank you for making filing so easy and accessible!
Date published: 2021-03-06
Rated 5 out of 5 by from super easy to use super easy to use, gives you the best posible refund
Date published: 2021-03-06
Rated 4 out of 5 by from Chat assistance is great I used Turbotax for the first time and was pleased to have prompt chat assistance with an agent.
Date published: 2021-03-06
Rated 5 out of 5 by from TurboTax is awesome! It is very helpful... It explains everything step by step which helps a lot.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax explains things along the way Turbo Tax has explanations for anything that is confusing. It made it easier to understand what I was doing. When I needed an answer the chat format provided it and was exactly what I needed.
Date published: 2021-03-06
Rated 5 out of 5 by from Great experience with Turbotax I was completely satisfied with my experience filing our returns using Turbotax. I will definitely use this software next year.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbotax is good The tax expert is very patient and I highly recommend this service.
Date published: 2021-03-06
Rated 5 out of 5 by from easy to use I'm retired and needed something simple to work with.
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 7841