TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Morris 5569 from
Good
You guys do a good job but the people online need to get together a little better cuz they throw people off
Date published: 2022-05-04
Rated 4 out of 5 by
CFBIII from
Turbo Tax is Good
Would have given 5 stars, but my first Live expert this year was terrible and dropped me. I really thought about never using TurboTax again. Dennis however (the 2nd Tax Expert assigned to me this year) was wonderful. Because of him I will continue to be a customer. He is so easy to work with and was able to answer all my questions.
Date published: 2022-05-04
Rated 4 out of 5 by
JETS 2022 from
2020 WAS BETTER
DON'T LIKE THE SMALL PRINT WHEN GETTING INFO !I DON'T LIKE BEING REFERRED TO OTHER PLACES FOR CLARIFICATION.
Date published: 2022-05-04
Rated 5 out of 5 by
Pervez from
Easy to understand
It prompt us to fill the right information, which restrict us from making mistakes
Date published: 2022-05-04
Rated 5 out of 5 by
Esma Tech from
TURBO TAX IS EASY TO WOTK WITH
Easy step by step - Customer service on phone was great
Date published: 2022-05-04
Rated 5 out of 5 by
ReneTxSA from
I choose turbo tax over using a CPA business.
I haven't had great experiences when using highly recommended CPAs through outside companies. One year I decided to try turbo tax with full service and I thoroughly enjoyed it and have been using them since.
Date published: 2022-05-04
Rated 5 out of 5 by
Sasha Skye from
This was so easy to use
This product is so easy to use. Plus it stores my previous years returns. This keeps booking simple.
Date published: 2022-05-04
Rated 5 out of 5 by
Hardin61 from
Turbo Tax is amazing
I love how user friendly it is to use Turbo Tax. The instruction and help topic have you covered with any situation.
Date published: 2022-05-04
Rated 5 out of 5 by
SLruns from
Excellent service with Turbo Tax
Annette was a fantastic person to work with. Great communication and guidance.
Date published: 2022-05-04
Rated 5 out of 5 by
sam195415 from
Great
As this was my first experience with Turbo Tax Live, my Tax Preparer, Larry was awesome. Although our communication was via email messages, his writing and answering my questions were as if we were having a face-to-face conversation.
All TurboTax® Offerings Reviews - Page 7839
Date published: 2022-05-04
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Morris 5569 from
Good
You guys do a good job but the people online need to get together a little better cuz they throw people off
Date published: 2022-05-04
Rated 4 out of 5 by
CFBIII from
Turbo Tax is Good
Would have given 5 stars, but my first Live expert this year was terrible and dropped me. I really thought about never using TurboTax again. Dennis however (the 2nd Tax Expert assigned to me this year) was wonderful. Because of him I will continue to be a customer. He is so easy to work with and was able to answer all my questions.
Date published: 2022-05-04
Rated 4 out of 5 by
JETS 2022 from
2020 WAS BETTER
DON'T LIKE THE SMALL PRINT WHEN GETTING INFO !I DON'T LIKE BEING REFERRED TO OTHER PLACES FOR CLARIFICATION.
Date published: 2022-05-04
Rated 5 out of 5 by
Pervez from
Easy to understand
It prompt us to fill the right information, which restrict us from making mistakes
Date published: 2022-05-04
Rated 5 out of 5 by
Esma Tech from
TURBO TAX IS EASY TO WOTK WITH
Easy step by step - Customer service on phone was great
Date published: 2022-05-04
Rated 5 out of 5 by
ReneTxSA from
I choose turbo tax over using a CPA business.
I haven't had great experiences when using highly recommended CPAs through outside companies. One year I decided to try turbo tax with full service and I thoroughly enjoyed it and have been using them since.
Date published: 2022-05-04
Rated 5 out of 5 by
Sasha Skye from
This was so easy to use
This product is so easy to use. Plus it stores my previous years returns. This keeps booking simple.
Date published: 2022-05-04
Rated 5 out of 5 by
Hardin61 from
Turbo Tax is amazing
I love how user friendly it is to use Turbo Tax. The instruction and help topic have you covered with any situation.
Date published: 2022-05-04
Rated 5 out of 5 by
SLruns from
Excellent service with Turbo Tax
Annette was a fantastic person to work with. Great communication and guidance.
Date published: 2022-05-04
Rated 5 out of 5 by
sam195415 from
Great
As this was my first experience with Turbo Tax Live, my Tax Preparer, Larry was awesome. Although our communication was via email messages, his writing and answering my questions were as if we were having a face-to-face conversation.
All TurboTax® Offerings Reviews - Page 7839
Date published: 2022-05-04