TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Good You guys do a good job but the people online need to get together a little better cuz they throw people off
Date published: 2022-05-04
Rated 4 out of 5 by from Turbo Tax is Good Would have given 5 stars, but my first Live expert this year was terrible and dropped me. I really thought about never using TurboTax again. Dennis however (the 2nd Tax Expert assigned to me this year) was wonderful. Because of him I will continue to be a customer. He is so easy to work with and was able to answer all my questions.
Date published: 2022-05-04
Rated 4 out of 5 by from 2020 WAS BETTER DON'T LIKE THE SMALL PRINT WHEN GETTING INFO !I DON'T LIKE BEING REFERRED TO OTHER PLACES FOR CLARIFICATION.
Date published: 2022-05-04
Rated 5 out of 5 by from Easy to understand It prompt us to fill the right information, which restrict us from making mistakes
Date published: 2022-05-04
Rated 5 out of 5 by from TURBO TAX IS EASY TO WOTK WITH Easy step by step - Customer service on phone was great
Date published: 2022-05-04
Rated 5 out of 5 by from I choose turbo tax over using a CPA business. I haven't had great experiences when using highly recommended CPAs through outside companies. One year I decided to try turbo tax with full service and I thoroughly enjoyed it and have been using them since.
Date published: 2022-05-04
Rated 5 out of 5 by from This was so easy to use This product is so easy to use. Plus it stores my previous years returns. This keeps booking simple.
Date published: 2022-05-04
Rated 5 out of 5 by from Turbo Tax is amazing I love how user friendly it is to use Turbo Tax. The instruction and help topic have you covered with any situation.
Date published: 2022-05-04
Rated 5 out of 5 by from Excellent service with Turbo Tax Annette was a fantastic person to work with. Great communication and guidance.
Date published: 2022-05-04
Rated 5 out of 5 by from Great As this was my first experience with Turbo Tax Live, my Tax Preparer, Larry was awesome. Although our communication was via email messages, his writing and answering my questions were as if we were having a face-to-face conversation.
Date published: 2022-05-04
All TurboTax® Offerings Reviews - Page 7839
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good You guys do a good job but the people online need to get together a little better cuz they throw people off
Date published: 2022-05-04
Rated 4 out of 5 by from Turbo Tax is Good Would have given 5 stars, but my first Live expert this year was terrible and dropped me. I really thought about never using TurboTax again. Dennis however (the 2nd Tax Expert assigned to me this year) was wonderful. Because of him I will continue to be a customer. He is so easy to work with and was able to answer all my questions.
Date published: 2022-05-04
Rated 4 out of 5 by from 2020 WAS BETTER DON'T LIKE THE SMALL PRINT WHEN GETTING INFO !I DON'T LIKE BEING REFERRED TO OTHER PLACES FOR CLARIFICATION.
Date published: 2022-05-04
Rated 5 out of 5 by from Easy to understand It prompt us to fill the right information, which restrict us from making mistakes
Date published: 2022-05-04
Rated 5 out of 5 by from TURBO TAX IS EASY TO WOTK WITH Easy step by step - Customer service on phone was great
Date published: 2022-05-04
Rated 5 out of 5 by from I choose turbo tax over using a CPA business. I haven't had great experiences when using highly recommended CPAs through outside companies. One year I decided to try turbo tax with full service and I thoroughly enjoyed it and have been using them since.
Date published: 2022-05-04
Rated 5 out of 5 by from This was so easy to use This product is so easy to use. Plus it stores my previous years returns. This keeps booking simple.
Date published: 2022-05-04
Rated 5 out of 5 by from Turbo Tax is amazing I love how user friendly it is to use Turbo Tax. The instruction and help topic have you covered with any situation.
Date published: 2022-05-04
Rated 5 out of 5 by from Excellent service with Turbo Tax Annette was a fantastic person to work with. Great communication and guidance.
Date published: 2022-05-04
Rated 5 out of 5 by from Great As this was my first experience with Turbo Tax Live, my Tax Preparer, Larry was awesome. Although our communication was via email messages, his writing and answering my questions were as if we were having a face-to-face conversation.
Date published: 2022-05-04
All TurboTax® Offerings Reviews - Page 7839