TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281641 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from turbotax ir great been using turbotax for a few year all been great easy too use
Date published: 2021-03-06
Rated 2 out of 5 by from Convenient interface but overly expensive A great interface for entering and understanding your taxes, though consistently nags you to pay for unnecessary features. At the end, the experience is not much different from other cheaper alternatives. Tries to keep you locked into the platform year-to-year as well. Meh.
Date published: 2021-03-06
Rated 5 out of 5 by from Easy 7 years running and easy to use. Finds all my deductions.
Date published: 2021-03-06
Rated 2 out of 5 by from hidden fees product is convenient, but hidden fees are a killer.
Date published: 2021-03-06
Rated 5 out of 5 by from I love Turbotax I love the easy step by step process it takes me through.
Date published: 2021-03-06
Rated 5 out of 5 by from Consistently Reliable I have been using this for over 15 years and encourage anyone to use it.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo tax is excellent!! It was great and easy and really fast , thank you turbo tax
Date published: 2021-03-06
Rated 4 out of 5 by from TURBO TAX GREAT! Great Program! Been using for years!!! The walk through is most helpful
Date published: 2021-03-06
Rated 4 out of 5 by from it is OK was not overly not pressed it is ok I will use it again it is better than H&R Block
Date published: 2021-03-06
Rated 1 out of 5 by from The Worst Year of Filing Taxes I am self employed and this was the first year I filed my taxes after purchasing QuickBooks. The reason I bought QuickBooks was because it was easier than me manually keeping track of my expenses, and because it is supposed to be seamless with TurboTax. You buy TurboTax then just import QuickBooks and file easy.. WRONG. This was the worst year of filing taxes in my life. I purchased TurboTax Home & Business due to an email sent through QuickBooks saying it was discounted and specifically recommended for self-employed. Now I come to the day of filing, download the software, and there is no where for me to import QuickBooks. Absolutely nothing. On top of that if I wanted to manually upload reports from QuickBooks it had to be in a specific file format that QuickBooks doesn't even offer!!!!! It's a load of crap. Finally I was able to "send my QuickBooks report to TurboTax" where it opened a new tab on the internet, not the software I had downloaded. I was able to file my taxes, but not before reentering ALL of my personal information that would have been in the software I bought. What is the point of this software sending information to each other if I have to spend 20 minutes reentering it? I finally get through the end of filing my taxes and low and behold, TurboTax wants me to purchase TurboTax again!!!! But wait, there is a service code? Maybe I could enter this in and not have to buy it again.. Naively I call customer service where I proceed to be on this phone call for over an hour. How did this phone call end? Not with me getting a service code and bypassing having to make a purchase again. No, I wasted over an hour of my time for the 5th customer rep I talked to to tell me that I would not be able to get a code. If you're going to market products to be able to work together, make them work together.
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 7837
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbotax ir great been using turbotax for a few year all been great easy too use
Date published: 2021-03-06
Rated 2 out of 5 by from Convenient interface but overly expensive A great interface for entering and understanding your taxes, though consistently nags you to pay for unnecessary features. At the end, the experience is not much different from other cheaper alternatives. Tries to keep you locked into the platform year-to-year as well. Meh.
Date published: 2021-03-06
Rated 5 out of 5 by from Easy 7 years running and easy to use. Finds all my deductions.
Date published: 2021-03-06
Rated 2 out of 5 by from hidden fees product is convenient, but hidden fees are a killer.
Date published: 2021-03-06
Rated 5 out of 5 by from I love Turbotax I love the easy step by step process it takes me through.
Date published: 2021-03-06
Rated 5 out of 5 by from Consistently Reliable I have been using this for over 15 years and encourage anyone to use it.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo tax is excellent!! It was great and easy and really fast , thank you turbo tax
Date published: 2021-03-06
Rated 4 out of 5 by from TURBO TAX GREAT! Great Program! Been using for years!!! The walk through is most helpful
Date published: 2021-03-06
Rated 4 out of 5 by from it is OK was not overly not pressed it is ok I will use it again it is better than H&R Block
Date published: 2021-03-06
Rated 1 out of 5 by from The Worst Year of Filing Taxes I am self employed and this was the first year I filed my taxes after purchasing QuickBooks. The reason I bought QuickBooks was because it was easier than me manually keeping track of my expenses, and because it is supposed to be seamless with TurboTax. You buy TurboTax then just import QuickBooks and file easy.. WRONG. This was the worst year of filing taxes in my life. I purchased TurboTax Home & Business due to an email sent through QuickBooks saying it was discounted and specifically recommended for self-employed. Now I come to the day of filing, download the software, and there is no where for me to import QuickBooks. Absolutely nothing. On top of that if I wanted to manually upload reports from QuickBooks it had to be in a specific file format that QuickBooks doesn't even offer!!!!! It's a load of crap. Finally I was able to "send my QuickBooks report to TurboTax" where it opened a new tab on the internet, not the software I had downloaded. I was able to file my taxes, but not before reentering ALL of my personal information that would have been in the software I bought. What is the point of this software sending information to each other if I have to spend 20 minutes reentering it? I finally get through the end of filing my taxes and low and behold, TurboTax wants me to purchase TurboTax again!!!! But wait, there is a service code? Maybe I could enter this in and not have to buy it again.. Naively I call customer service where I proceed to be on this phone call for over an hour. How did this phone call end? Not with me getting a service code and bypassing having to make a purchase again. No, I wasted over an hour of my time for the 5th customer rep I talked to to tell me that I would not be able to get a code. If you're going to market products to be able to work together, make them work together.
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 7837