TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax is great Previously, I used a CPA, but TurboTax is faster, more transparent, and more communicative. The overall experience is just less confusing/back-and-forth than with a CPA. My TurboTax expert was fantastic as well; very friendly, helpful, and prompt.
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo Tax is very ease to use Very easy. Simple as that! Highly recommend.++++++++
Date published: 2023-03-05
Rated 5 out of 5 by from Turbotax 2022 Turbotax is straight forward and easy to use. I have been very happy with the software.
Date published: 2023-03-05
Rated 3 out of 5 by from Turbo Tax has some user problems I had to call the help line 3 times. The front end computer was mind numbingly bad. The people whom I ultimately reached, in spite of all the efforts of the computer to NOT connect me, were competent and pleasant
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo tax is extremely awesome They help you out with all your issues and they take care of your problems, they are a great source to use to file your taxes
Date published: 2023-03-05
Rated 5 out of 5 by from Awesome Simple and easy to use. Even with some more complex filings the walk throughs and explanations are clear and easy to follow.
Date published: 2023-03-05
Rated 5 out of 5 by from great customer service Great technical support. All questions fully answered.
Date published: 2023-03-05
Rated 5 out of 5 by from I didn't know what I didn't know ..... Sanji was great as my tax prep rep.... I hadn't planned on filing all these deductions because I hadn't done this level before with rental property and my Lyft Driver information. This was so helpful and a great learning experience! Thanks!
Date published: 2023-03-05
Rated 3 out of 5 by from okay If you make an error it is almost impossible to go back and fix.
Date published: 2023-03-05
Rated 3 out of 5 by from Has gotten too expensive Not all of the entry points were accurate. I.e. when the form said not case sensitive, it was case sensitive. Several options now appear that are not relevant to my taxes where in past years only relevant sections and questions populated the screen. Clumsy entry points this year. The optical recognition of photographed documents was below average at best.
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 7833
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great Previously, I used a CPA, but TurboTax is faster, more transparent, and more communicative. The overall experience is just less confusing/back-and-forth than with a CPA. My TurboTax expert was fantastic as well; very friendly, helpful, and prompt.
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo Tax is very ease to use Very easy. Simple as that! Highly recommend.++++++++
Date published: 2023-03-05
Rated 5 out of 5 by from Turbotax 2022 Turbotax is straight forward and easy to use. I have been very happy with the software.
Date published: 2023-03-05
Rated 3 out of 5 by from Turbo Tax has some user problems I had to call the help line 3 times. The front end computer was mind numbingly bad. The people whom I ultimately reached, in spite of all the efforts of the computer to NOT connect me, were competent and pleasant
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo tax is extremely awesome They help you out with all your issues and they take care of your problems, they are a great source to use to file your taxes
Date published: 2023-03-05
Rated 5 out of 5 by from Awesome Simple and easy to use. Even with some more complex filings the walk throughs and explanations are clear and easy to follow.
Date published: 2023-03-05
Rated 5 out of 5 by from great customer service Great technical support. All questions fully answered.
Date published: 2023-03-05
Rated 5 out of 5 by from I didn't know what I didn't know ..... Sanji was great as my tax prep rep.... I hadn't planned on filing all these deductions because I hadn't done this level before with rental property and my Lyft Driver information. This was so helpful and a great learning experience! Thanks!
Date published: 2023-03-05
Rated 3 out of 5 by from okay If you make an error it is almost impossible to go back and fix.
Date published: 2023-03-05
Rated 3 out of 5 by from Has gotten too expensive Not all of the entry points were accurate. I.e. when the form said not case sensitive, it was case sensitive. Several options now appear that are not relevant to my taxes where in past years only relevant sections and questions populated the screen. Clumsy entry points this year. The optical recognition of photographed documents was below average at best.
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 7833