TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281626 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from Why do I have to prove my identity 5 times? Why do I have to prove my identity 5 times? Please send more help.
Date published: 2021-05-17
Rated 5 out of 5 by from Military Easy to follow. Would use it again and recommend to a friend. Great
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo is Uber Good Beast of a tax software! It's ease of use and expert help are important features!
Date published: 2021-05-17
Rated 5 out of 5 by from TURBO TAX IS GREAT! EASY TO USE AND GREAT EXPLANATIONS! IT IS A GREAT PRODUCT!
Date published: 2021-05-17
Rated 1 out of 5 by from won't work wont efile wont do my state. Why buy? I know it's last minute but I expect it to work - especially on tax day. I switched from H&R Block 2 yrs ago because I always had trouble at the end, esp with the State. This is ridiculous. Why did I pay for this? If I intended to mail it why would I use TT? So disappointed.
Date published: 2021-05-17
Rated 5 out of 5 by from TURBOTAX IS SO EASY IT WAS GREAT VERY EASY. I WAS ABLE TO GET A REFOUND. IT FOUND MEMORE MONEY THAN A PROFESSIONAL TAX ACCOUNTANT I DID LAST YEAR.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax Saved me! Of course I did my taxes last minute. I was busy with finishing school and working full time. I could not make time to see someone to get my taxes done, I am so grateful for TurboTax. TurboTax made it very clear on what I can expect from using their service. The process was very easy and I really enjoyed the features that they have on their website.
Date published: 2021-05-17
Rated 5 out of 5 by from EZ PZ The site is friendly and easy to maneuver. The Chat help I received was favorable and a learning experience for both.
Date published: 2021-05-17
Rated 3 out of 5 by from TURBOTAX IS NOT AS EASY AS ADVERTISED THE PROGRAM WAS DIFFICULT TO USE AND FREQUENTLY REFERRED THE USER BACK TO ALREADY FILLED IN SCREENS. IT ALSO DID NOT RECOGNIZE ITEMS CHECKED WHEN INITIALLY ENTERED.
Date published: 2021-05-17
Rated 5 out of 5 by from easy fast and good breakdown walked me through each step
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 783
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Why do I have to prove my identity 5 times? Why do I have to prove my identity 5 times? Please send more help.
Date published: 2021-05-17
Rated 5 out of 5 by from Military Easy to follow. Would use it again and recommend to a friend. Great
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo is Uber Good Beast of a tax software! It's ease of use and expert help are important features!
Date published: 2021-05-17
Rated 5 out of 5 by from TURBO TAX IS GREAT! EASY TO USE AND GREAT EXPLANATIONS! IT IS A GREAT PRODUCT!
Date published: 2021-05-17
Rated 1 out of 5 by from won't work wont efile wont do my state. Why buy? I know it's last minute but I expect it to work - especially on tax day. I switched from H&R Block 2 yrs ago because I always had trouble at the end, esp with the State. This is ridiculous. Why did I pay for this? If I intended to mail it why would I use TT? So disappointed.
Date published: 2021-05-17
Rated 5 out of 5 by from TURBOTAX IS SO EASY IT WAS GREAT VERY EASY. I WAS ABLE TO GET A REFOUND. IT FOUND MEMORE MONEY THAN A PROFESSIONAL TAX ACCOUNTANT I DID LAST YEAR.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax Saved me! Of course I did my taxes last minute. I was busy with finishing school and working full time. I could not make time to see someone to get my taxes done, I am so grateful for TurboTax. TurboTax made it very clear on what I can expect from using their service. The process was very easy and I really enjoyed the features that they have on their website.
Date published: 2021-05-17
Rated 5 out of 5 by from EZ PZ The site is friendly and easy to maneuver. The Chat help I received was favorable and a learning experience for both.
Date published: 2021-05-17
Rated 3 out of 5 by from TURBOTAX IS NOT AS EASY AS ADVERTISED THE PROGRAM WAS DIFFICULT TO USE AND FREQUENTLY REFERRED THE USER BACK TO ALREADY FILLED IN SCREENS. IT ALSO DID NOT RECOGNIZE ITEMS CHECKED WHEN INITIALLY ENTERED.
Date published: 2021-05-17
Rated 5 out of 5 by from easy fast and good breakdown walked me through each step
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 783