TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo tax Great I have a lot of hair left since I went on and used turbo tax, joy!
Date published: 2022-03-28
Rated 5 out of 5 by from It was really easy Had no problems they make it really simple. Will use it every year.
Date published: 2022-03-28
Rated 5 out of 5 by from Gregory the tax professional was extraordinary! The turbotax software has always been straightforward and thorough. I used the the full basic service last year, and it was mostly a good experience. This year though, a professional named Gregory - this is the man right here! If you get him - you are in luck!
Date published: 2022-03-28
Rated 4 out of 5 by from TurboTax worked well You'd make it easier if you had the entry page jump back to where the last entry occurred. Also, fill in the blanks on the tax return form easier so it shows completed task.
Date published: 2022-03-28
Rated 5 out of 5 by from Fast, easy and affordable! Have been using Turbo tax for years- it is quick and easy. I love how it walks me through each step and explains things in simple terms. Can’t believe people are scared to try it!
Date published: 2022-03-28
Rated 3 out of 5 by from 2021 TurboTax was sub-par This year's turbotax was sub-par. It was not able to import 1099 forms from vanguard. The error message told me to call vanguard to get it fixed. Seriously? I paid for turbo tax and I was responsible for fixing your errors (whomever to blame, intuit or vanguard)? But what's worse is that it didn't ask me anything about the advanced child credit during the walkthrough. Luckily I looked it up online because I was wondering what to do with these ACC payments and letters I received, and had to go back and redo one section, and ended up saving an addition 2k of credits. So much for the best tax claim. TurboTax needs to put its act together.
Date published: 2022-03-28
Rated 5 out of 5 by from Lifesaver Last year I'll be using Premier level. Sold a rental two years ago. Still had some carryovers. This year had large lump sum payment from Social Security Disability. Both were hard to figure out how to enter even with Turbo Tax. I feel that without the help, I NEVER would have been able to file without paying for professional help Thank you Turbo Tax.
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo tax makes it easy to do taxes! It works well, and I can do it at home. I wouldn't be able to without this product.
Date published: 2022-03-28
Rated 5 out of 5 by from Finds all the details needed to file. You think you've added everything, even when bringing it in from direct sources, then viola, TurboTax finds an error for you to correct.
Date published: 2022-03-28
Rated 2 out of 5 by from Turbo Tax is okay Really unhappy that they did not include forms for new Metro Tax in Oregon. Very inconvenient. State efile should be free
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 7819
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax Great I have a lot of hair left since I went on and used turbo tax, joy!
Date published: 2022-03-28
Rated 5 out of 5 by from It was really easy Had no problems they make it really simple. Will use it every year.
Date published: 2022-03-28
Rated 5 out of 5 by from Gregory the tax professional was extraordinary! The turbotax software has always been straightforward and thorough. I used the the full basic service last year, and it was mostly a good experience. This year though, a professional named Gregory - this is the man right here! If you get him - you are in luck!
Date published: 2022-03-28
Rated 4 out of 5 by from TurboTax worked well You'd make it easier if you had the entry page jump back to where the last entry occurred. Also, fill in the blanks on the tax return form easier so it shows completed task.
Date published: 2022-03-28
Rated 5 out of 5 by from Fast, easy and affordable! Have been using Turbo tax for years- it is quick and easy. I love how it walks me through each step and explains things in simple terms. Can’t believe people are scared to try it!
Date published: 2022-03-28
Rated 3 out of 5 by from 2021 TurboTax was sub-par This year's turbotax was sub-par. It was not able to import 1099 forms from vanguard. The error message told me to call vanguard to get it fixed. Seriously? I paid for turbo tax and I was responsible for fixing your errors (whomever to blame, intuit or vanguard)? But what's worse is that it didn't ask me anything about the advanced child credit during the walkthrough. Luckily I looked it up online because I was wondering what to do with these ACC payments and letters I received, and had to go back and redo one section, and ended up saving an addition 2k of credits. So much for the best tax claim. TurboTax needs to put its act together.
Date published: 2022-03-28
Rated 5 out of 5 by from Lifesaver Last year I'll be using Premier level. Sold a rental two years ago. Still had some carryovers. This year had large lump sum payment from Social Security Disability. Both were hard to figure out how to enter even with Turbo Tax. I feel that without the help, I NEVER would have been able to file without paying for professional help Thank you Turbo Tax.
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo tax makes it easy to do taxes! It works well, and I can do it at home. I wouldn't be able to without this product.
Date published: 2022-03-28
Rated 5 out of 5 by from Finds all the details needed to file. You think you've added everything, even when bringing it in from direct sources, then viola, TurboTax finds an error for you to correct.
Date published: 2022-03-28
Rated 2 out of 5 by from Turbo Tax is okay Really unhappy that they did not include forms for new Metro Tax in Oregon. Very inconvenient. State efile should be free
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 7819