TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from So far so good Well it's not over till the return is finished . my first time fueling for free so let's see???
Date published: 2022-04-18
Rated 2 out of 5 by from Disappointment went too far this year I've been using TurboTax to file both my federal and state taxes for 8 years now. I started using it because I had faith in the brand name, and I used other Intuit software. The biggest reasons that I continue to use it are that it's familiar and brings over my information from year to year, as well as I can directly import my self-employment data from my side job using QuickBooks Self Employed. However, each year seems to bring up one issue or another. Often there's a glitch with my state return, and this year it just was way too much of a hassle to fix it. I really dislike the format of guiding me through my taxes - it's fine to start with, but then when I want to go back and review or change something, I have to go through the ENTIRE line of questioning again! And it's not just a few confirmation messages, it's 12-15 or more questions that have nothing to do with what I'm trying to change. I have lost all confidence in TurboTax this year, and I will probably cease to use QBSE as well. I will be shopping for a different tax prep software for 2022.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is the way to go I've been using Turbo Tax for a few years and have never been disappointed with the service.
Date published: 2022-04-18
Rated 4 out of 5 by from The Most Non-Intimidating Tax Experience Little annoyed that .pdf of W-2 couldn't upload, other than that, super easy. Look into if it's a Chromebook-Turbo Tax issue...?
Date published: 2022-04-18
Rated 5 out of 5 by from Excellent software as usual This year I did some consulting work and had to fill out a new form, Schedule C. I had a problem and somehow created two Schedule C's. Worked with the tech support and they were able to figure out the problem.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is so easy to use First time filing my taxes on my own. It was a breeze
Date published: 2022-04-18
Rated 3 out of 5 by from Lengthy crap to answer over and over and over I use it because its almost the only thing out there.
Date published: 2022-04-18
Rated 4 out of 5 by from Issues on this version Some of the printed item are not within the margins so you can only hope IRS receives it correctly.
Date published: 2022-04-18
Rated 3 out of 5 by from Bring Back TT Desktop Just don't like the web based product. I liked being able to select from drop-down menus to go places and get and see specific forms.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax made another tax season easy! Still the most helpful tool to take out the guesswork and reduce the time to file!
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 7815
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from So far so good Well it's not over till the return is finished . my first time fueling for free so let's see???
Date published: 2022-04-18
Rated 2 out of 5 by from Disappointment went too far this year I've been using TurboTax to file both my federal and state taxes for 8 years now. I started using it because I had faith in the brand name, and I used other Intuit software. The biggest reasons that I continue to use it are that it's familiar and brings over my information from year to year, as well as I can directly import my self-employment data from my side job using QuickBooks Self Employed. However, each year seems to bring up one issue or another. Often there's a glitch with my state return, and this year it just was way too much of a hassle to fix it. I really dislike the format of guiding me through my taxes - it's fine to start with, but then when I want to go back and review or change something, I have to go through the ENTIRE line of questioning again! And it's not just a few confirmation messages, it's 12-15 or more questions that have nothing to do with what I'm trying to change. I have lost all confidence in TurboTax this year, and I will probably cease to use QBSE as well. I will be shopping for a different tax prep software for 2022.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is the way to go I've been using Turbo Tax for a few years and have never been disappointed with the service.
Date published: 2022-04-18
Rated 4 out of 5 by from The Most Non-Intimidating Tax Experience Little annoyed that .pdf of W-2 couldn't upload, other than that, super easy. Look into if it's a Chromebook-Turbo Tax issue...?
Date published: 2022-04-18
Rated 5 out of 5 by from Excellent software as usual This year I did some consulting work and had to fill out a new form, Schedule C. I had a problem and somehow created two Schedule C's. Worked with the tech support and they were able to figure out the problem.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is so easy to use First time filing my taxes on my own. It was a breeze
Date published: 2022-04-18
Rated 3 out of 5 by from Lengthy crap to answer over and over and over I use it because its almost the only thing out there.
Date published: 2022-04-18
Rated 4 out of 5 by from Issues on this version Some of the printed item are not within the margins so you can only hope IRS receives it correctly.
Date published: 2022-04-18
Rated 3 out of 5 by from Bring Back TT Desktop Just don't like the web based product. I liked being able to select from drop-down menus to go places and get and see specific forms.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax made another tax season easy! Still the most helpful tool to take out the guesswork and reduce the time to file!
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 7815