TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281675 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo tax 2020 Very easy to use and goes step by step. Will use it again next year!
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo is Totally Awesome ! Turbo Tax was insightful and certainally patient !
Date published: 2021-04-16
Rated 4 out of 5 by from TurboTax is extremely helpful! Overall TurboTax has been great for me the last seven years or so. However, the last two years I have not been able to EFile my New York state taxes because my "Return claims a Solar and Wind Energy Credit Carryover" which I have not claimed. Please correct.
Date published: 2021-04-16
Rated 5 out of 5 by from GOOD EXPERIENCE! THERE WERE HELPFUL ANSWERS TO FAQ'S THROUGHOUT THE PROCESS WHICH HELPED MAKE THINGS FLOW SMOOTHER.
Date published: 2021-04-16
Rated 4 out of 5 by from Very Good but wanted to confuse me sometimes Really liked the way you helped but didn't care for the confusion regarding State Filing. Florida has no state Tax, yet you tired to sell me for a filing and showed a picture of the state of Florida. Leaving me to question what I was missing.
Date published: 2021-04-16
Rated 4 out of 5 by from Tricky in spots, but free! I had a bit of difficulty understanding terminology and there was no explanation of those terms. I had to make a change on my state filing to remove a credit that didn't affect my refund, however, because I had listed it, the system wasn't allowing e-file (even after I went back and removed it (I seemed to get caught up in an endless loop in the review area because of this, too). I ended up having to delete the state return and start that portion over. Overall, for a free service, I really have no complaints; thanks, turbotax!
Date published: 2021-04-16
Rated 5 out of 5 by from Awesome Loved the fast and easy service and the was with which I was able to file my return.
Date published: 2021-04-16
Rated 5 out of 5 by from Best tax form preparation experience ever! TurboTax has always been easy and convenient, but with the help of the LIVE tax expert, it's even better!! Highly recommended!!!
Date published: 2021-04-16
Rated 2 out of 5 by from ok just ok really its just ok sept for the review portion it requires too much typing -.-' p.s. too many numbers -.-'
Date published: 2021-04-16
Rated 5 out of 5 by from great easy with a step by step program that was easy to complete
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 7811
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax 2020 Very easy to use and goes step by step. Will use it again next year!
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo is Totally Awesome ! Turbo Tax was insightful and certainally patient !
Date published: 2021-04-16
Rated 4 out of 5 by from TurboTax is extremely helpful! Overall TurboTax has been great for me the last seven years or so. However, the last two years I have not been able to EFile my New York state taxes because my "Return claims a Solar and Wind Energy Credit Carryover" which I have not claimed. Please correct.
Date published: 2021-04-16
Rated 5 out of 5 by from GOOD EXPERIENCE! THERE WERE HELPFUL ANSWERS TO FAQ'S THROUGHOUT THE PROCESS WHICH HELPED MAKE THINGS FLOW SMOOTHER.
Date published: 2021-04-16
Rated 4 out of 5 by from Very Good but wanted to confuse me sometimes Really liked the way you helped but didn't care for the confusion regarding State Filing. Florida has no state Tax, yet you tired to sell me for a filing and showed a picture of the state of Florida. Leaving me to question what I was missing.
Date published: 2021-04-16
Rated 4 out of 5 by from Tricky in spots, but free! I had a bit of difficulty understanding terminology and there was no explanation of those terms. I had to make a change on my state filing to remove a credit that didn't affect my refund, however, because I had listed it, the system wasn't allowing e-file (even after I went back and removed it (I seemed to get caught up in an endless loop in the review area because of this, too). I ended up having to delete the state return and start that portion over. Overall, for a free service, I really have no complaints; thanks, turbotax!
Date published: 2021-04-16
Rated 5 out of 5 by from Awesome Loved the fast and easy service and the was with which I was able to file my return.
Date published: 2021-04-16
Rated 5 out of 5 by from Best tax form preparation experience ever! TurboTax has always been easy and convenient, but with the help of the LIVE tax expert, it's even better!! Highly recommended!!!
Date published: 2021-04-16
Rated 2 out of 5 by from ok just ok really its just ok sept for the review portion it requires too much typing -.-' p.s. too many numbers -.-'
Date published: 2021-04-16
Rated 5 out of 5 by from great easy with a step by step program that was easy to complete
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 7811