TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Thank you again Turbo Tax Easy and pain free this year. Had my information ready, and done!
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is a super product I use TurboTax Deluxe and it is a great product that has detailed step by step guidance for every tax situation. The help features are very useful in explaining tax situations. I find the direct access to forms a good feature.
Date published: 2022-04-19
Rated 1 out of 5 by from Charges me every time End up wirh a bogus charge for filing every time I use free version
Date published: 2022-04-19
Rated 4 out of 5 by from TurboTax usually no problem (except 1 time) For the most part, TurboTax did everything it says it does, and I've used it several years. However, this year after I filed (and everything was OK'd by TurboTax are being correct), it was rejected by the IRS on the first attempt. Waiting to see if it goes through this time.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax is a life saver I have been using turbo tax for last 15 plus years. Its the best product I have ever seen. Now with the interaction with tax experts feature its even better.
Date published: 2022-04-19
Rated 5 out of 5 by from Most thorough way to do taxes! I always feel confident Turbotax has the most up-to-date review of all my deductions.
Date published: 2022-04-19
Rated 1 out of 5 by from Nickle and diming and bad support Not only did TurboTax kept charging me for every little thing along the way taking advantage of how far I'm gone in the process but the support is horrible. The first person I called literally didn't know anything I asked and then resorted to assuming maybe I don't have online support. He then passed me on to another person who didn't know much and was just Googling things and asking her supervisors. I will never use TurboTax again. FreeTaxUSA is a fraction of the cost and just as good minus the imported documents (some of which were imported incorrectly anyway). Never again.
Date published: 2022-04-19
Rated 1 out of 5 by from Poor Turbo tax has changed. Program is poor Have used for many years this is my last
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is awesome I really like the questions and help files to get me through the tax season.
Date published: 2022-04-19
Rated 4 out of 5 by from Always Happy With Turbo Tax I have used Turbo Tax for many years. I have always been pleased with Turbo Tax products. One Item I noticed this year that I think was missing from previous years was the automatic check for updates.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 7810
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thank you again Turbo Tax Easy and pain free this year. Had my information ready, and done!
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is a super product I use TurboTax Deluxe and it is a great product that has detailed step by step guidance for every tax situation. The help features are very useful in explaining tax situations. I find the direct access to forms a good feature.
Date published: 2022-04-19
Rated 1 out of 5 by from Charges me every time End up wirh a bogus charge for filing every time I use free version
Date published: 2022-04-19
Rated 4 out of 5 by from TurboTax usually no problem (except 1 time) For the most part, TurboTax did everything it says it does, and I've used it several years. However, this year after I filed (and everything was OK'd by TurboTax are being correct), it was rejected by the IRS on the first attempt. Waiting to see if it goes through this time.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax is a life saver I have been using turbo tax for last 15 plus years. Its the best product I have ever seen. Now with the interaction with tax experts feature its even better.
Date published: 2022-04-19
Rated 5 out of 5 by from Most thorough way to do taxes! I always feel confident Turbotax has the most up-to-date review of all my deductions.
Date published: 2022-04-19
Rated 1 out of 5 by from Nickle and diming and bad support Not only did TurboTax kept charging me for every little thing along the way taking advantage of how far I'm gone in the process but the support is horrible. The first person I called literally didn't know anything I asked and then resorted to assuming maybe I don't have online support. He then passed me on to another person who didn't know much and was just Googling things and asking her supervisors. I will never use TurboTax again. FreeTaxUSA is a fraction of the cost and just as good minus the imported documents (some of which were imported incorrectly anyway). Never again.
Date published: 2022-04-19
Rated 1 out of 5 by from Poor Turbo tax has changed. Program is poor Have used for many years this is my last
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is awesome I really like the questions and help files to get me through the tax season.
Date published: 2022-04-19
Rated 4 out of 5 by from Always Happy With Turbo Tax I have used Turbo Tax for many years. I have always been pleased with Turbo Tax products. One Item I noticed this year that I think was missing from previous years was the automatic check for updates.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 7810