TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281677 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Fix Credit Card Payment Issues Overall not bad software if just a little visually outdated. BUT at the end when asking to pay for e-file, make sure your processing system works because it's the slowest thing I've ever experienced and my connection, software, etc is fine. I don't know if you guys are doing this on purpose but you're forcing people into taking an extra $45 dollars off their deductible for your own negligence to fix a problem. I didn't even make it to the payment page but I've read online about how many, many people have issues paying for this software with a credit card with TurboTax Online or the mobile version. This isn't a new problem either, it goes back to 2019 so please fix this issue moving forward.
Date published: 2021-04-09
Rated 4 out of 5 by from Easy Return Tried doing online returns with a few other tax preps. TurboTax was the easiest to use, by far
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo tax is easy and amazing Always easy to use have been using for 7 years and won't do it any other way
Date published: 2021-04-09
Rated 4 out of 5 by from Turbo Tax - Consistent Product Its a great product. I have used it many years. I only had issues this year when I needed to account for Saving Bonds used for education and put in a 529 plan. The TT program was not very clear and I had to call to get help.
Date published: 2021-04-09
Rated 5 out of 5 by from Great It was quick and easy and I would recommend this for friends and family
Date published: 2021-04-09
Rated 5 out of 5 by from Sanity saver I have used TurboTax ever since the program was on 3 1/2" floppies. There are just way too many IRS rules and regulations to do it myself.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is the best! I have been using turbo tax for over 15 years now & would never consider trying anyone else. It's very use friendly.
Date published: 2021-04-09
Rated 4 out of 5 by from Was better in 2019 Some questions for 529 distributions and expenses are not clear
Date published: 2021-04-09
Rated 4 out of 5 by from Turbo tax can be confusing I found myself pushing a key that sent mebackwardsin time and I would have to renew or review. I don't like computers and one must conclude that they realize this and they laugh and give me a conusing command.
Date published: 2021-04-09
Rated 5 out of 5 by from Fast and easy Really simple step by step procedure. I will be using this platform to file my taxes next year, as well.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 7808
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Fix Credit Card Payment Issues Overall not bad software if just a little visually outdated. BUT at the end when asking to pay for e-file, make sure your processing system works because it's the slowest thing I've ever experienced and my connection, software, etc is fine. I don't know if you guys are doing this on purpose but you're forcing people into taking an extra $45 dollars off their deductible for your own negligence to fix a problem. I didn't even make it to the payment page but I've read online about how many, many people have issues paying for this software with a credit card with TurboTax Online or the mobile version. This isn't a new problem either, it goes back to 2019 so please fix this issue moving forward.
Date published: 2021-04-09
Rated 4 out of 5 by from Easy Return Tried doing online returns with a few other tax preps. TurboTax was the easiest to use, by far
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo tax is easy and amazing Always easy to use have been using for 7 years and won't do it any other way
Date published: 2021-04-09
Rated 4 out of 5 by from Turbo Tax - Consistent Product Its a great product. I have used it many years. I only had issues this year when I needed to account for Saving Bonds used for education and put in a 529 plan. The TT program was not very clear and I had to call to get help.
Date published: 2021-04-09
Rated 5 out of 5 by from Great It was quick and easy and I would recommend this for friends and family
Date published: 2021-04-09
Rated 5 out of 5 by from Sanity saver I have used TurboTax ever since the program was on 3 1/2" floppies. There are just way too many IRS rules and regulations to do it myself.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is the best! I have been using turbo tax for over 15 years now & would never consider trying anyone else. It's very use friendly.
Date published: 2021-04-09
Rated 4 out of 5 by from Was better in 2019 Some questions for 529 distributions and expenses are not clear
Date published: 2021-04-09
Rated 4 out of 5 by from Turbo tax can be confusing I found myself pushing a key that sent mebackwardsin time and I would have to renew or review. I don't like computers and one must conclude that they realize this and they laugh and give me a conusing command.
Date published: 2021-04-09
Rated 5 out of 5 by from Fast and easy Really simple step by step procedure. I will be using this platform to file my taxes next year, as well.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 7808