TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from After so many years, still slow It's barely OK. Get the job done, but I don't see any improvement over the years. It looks and works the same, always slow, especially when starting up. Have to go through that "... I know it is taking a little longer..." non-sense. It is no longer funny after so many years. Have to be more intelligent in checking and updating.
Date published: 2021-03-06
Rated 5 out of 5 by from turbo tax i sgreat its easy to use, friendly for new taxers. I would recommend to family and friends!!
Date published: 2021-03-06
Rated 5 out of 5 by from always helpful and kind cpa kevin was great he lead me through the process with great detail
Date published: 2021-03-06
Rated 5 out of 5 by from Fast and easy If you have all the documents need it, it is fast and easy to file.
Date published: 2021-03-06
Rated 5 out of 5 by from I LOVE turbotax It was so easy to do, and there is always help if you need help!!!
Date published: 2021-03-06
Rated 5 out of 5 by from using the on line product was good I have been using turbo Tax for over ten years, but this year I didn't have a CD on my desk top computer so I had to use the on line version, The only issue I had was following the instructions on the box. I down loaded the turbotax.com. But as I worked my way through I either missed a step or wasn't asked about the license code. I continued filling my taxes thinking at the end it would ask me about the license code. But it didn't so I wasted a half day and had to get technical support to assist me installing the product again. It wasn't very clear, be sure you are using the correct download to avoid any issues.
Date published: 2021-03-06
Rated 5 out of 5 by from Good Help We are ExPats, and at first it was challenging, but we used their online help to get the right forms and unexpected questions figured out. While it was a chunk of money, it was well worth it compared to hiring someone.
Date published: 2021-03-06
Rated 4 out of 5 by from Reasonably good, but could be easier to use. Turbo Tax Review 2020 Tax Return PEM JCWM Moved from competitor that I had been using for last 5 years. I read from a PDF. Are there ways to read more information into the file from a competitor than just a pdf? In the other tax program, it was easier to enter information from forms, especially from forms received. In Tax Act, I had to go through the questions when it would have been easier to update the forms. Also, since it cost $25 to e-file my state return, I chose to file using a hard copy. I did not find out that it would cost to state -file until VERY late in the process, causing much hassle.
Date published: 2021-03-06
Rated 2 out of 5 by from Needs some revision 1. Required minimum distribution on IRA's was wavered for 2020 due to covid. 2. You need to do a better job of how to fill out for the sale of master limited partnerships. Your instructions are practically non-existant
Date published: 2021-03-06
Rated 5 out of 5 by from Dependable I've filed my taxes the last seven years with Turbo Tax. Each page has explanations and tips to make income tax filing a breeze It is the easiest to use tax return product I've ever used! I will be preparing my income taxes with Intuit Turbo Tax again next year!
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 7807
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from After so many years, still slow It's barely OK. Get the job done, but I don't see any improvement over the years. It looks and works the same, always slow, especially when starting up. Have to go through that "... I know it is taking a little longer..." non-sense. It is no longer funny after so many years. Have to be more intelligent in checking and updating.
Date published: 2021-03-06
Rated 5 out of 5 by from turbo tax i sgreat its easy to use, friendly for new taxers. I would recommend to family and friends!!
Date published: 2021-03-06
Rated 5 out of 5 by from always helpful and kind cpa kevin was great he lead me through the process with great detail
Date published: 2021-03-06
Rated 5 out of 5 by from Fast and easy If you have all the documents need it, it is fast and easy to file.
Date published: 2021-03-06
Rated 5 out of 5 by from I LOVE turbotax It was so easy to do, and there is always help if you need help!!!
Date published: 2021-03-06
Rated 5 out of 5 by from using the on line product was good I have been using turbo Tax for over ten years, but this year I didn't have a CD on my desk top computer so I had to use the on line version, The only issue I had was following the instructions on the box. I down loaded the turbotax.com. But as I worked my way through I either missed a step or wasn't asked about the license code. I continued filling my taxes thinking at the end it would ask me about the license code. But it didn't so I wasted a half day and had to get technical support to assist me installing the product again. It wasn't very clear, be sure you are using the correct download to avoid any issues.
Date published: 2021-03-06
Rated 5 out of 5 by from Good Help We are ExPats, and at first it was challenging, but we used their online help to get the right forms and unexpected questions figured out. While it was a chunk of money, it was well worth it compared to hiring someone.
Date published: 2021-03-06
Rated 4 out of 5 by from Reasonably good, but could be easier to use. Turbo Tax Review 2020 Tax Return PEM JCWM Moved from competitor that I had been using for last 5 years. I read from a PDF. Are there ways to read more information into the file from a competitor than just a pdf? In the other tax program, it was easier to enter information from forms, especially from forms received. In Tax Act, I had to go through the questions when it would have been easier to update the forms. Also, since it cost $25 to e-file my state return, I chose to file using a hard copy. I did not find out that it would cost to state -file until VERY late in the process, causing much hassle.
Date published: 2021-03-06
Rated 2 out of 5 by from Needs some revision 1. Required minimum distribution on IRA's was wavered for 2020 due to covid. 2. You need to do a better job of how to fill out for the sale of master limited partnerships. Your instructions are practically non-existant
Date published: 2021-03-06
Rated 5 out of 5 by from Dependable I've filed my taxes the last seven years with Turbo Tax. Each page has explanations and tips to make income tax filing a breeze It is the easiest to use tax return product I've ever used! I will be preparing my income taxes with Intuit Turbo Tax again next year!
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 7807