TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Always worth it. Been using it for several years and has always been easy to use. Nice to have the option for Audit defense.
Date published: 2023-03-03
Rated 5 out of 5 by from Very comforting to have expert advice and care It's easy to follow and all the newest tax credits and info are already done for you in a precise and informative way. If you have any questions along the way there is a live person right there to answer them for you.
Date published: 2023-03-03
Rated 5 out of 5 by from Awesome Awesome with my tax return and walking me through the steps
Date published: 2023-03-03
Rated 2 out of 5 by from I found it frustrating The constant pages to upgrade, the live link right next to the continue button, why cant it be at the top of the page, and then when it said it would auto load all my info from my financial company, it did , then you made me upgrade, then it all disappeared and I had to key it all manually, so you charged me more and made me do more work, the first time i had to chat they disconnected saying there was no activity, I keyed two statements they never replied , I had to chat again! ugh this time she helped me, but this was a very frustrating experience. I am going to rate her below not the first person heshe was a zero!
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo Tax was awesome. It was verry easy to use. I did need to speak with two of your agents, they helped me with my questions ; and we got it done.
Date published: 2023-03-03
Rated 1 out of 5 by from Turbo Charged me for a service I did not choose! I did not opt into a live service from turbotax but I got charged for it anyway. There was no way for me to remove this service that was impeded on me. Please fix it.
Date published: 2023-03-03
Rated 5 out of 5 by from no complaints easy to complete with help on each step,would recommend to anyone.
Date published: 2023-03-03
Rated 5 out of 5 by from So easy All you have to do is have all the documents needed ready, answer the questions asked of you, double check your figures and your done. I love Turbo Tax
Date published: 2023-03-03
Rated 5 out of 5 by from FAST AND EASY FAST AND EASY ............................................................................................................................................................................................................................................................................................
Date published: 2023-03-03
Rated 5 out of 5 by from Great experience Turbo tax walks you through the return process with ease.
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 7805
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always worth it. Been using it for several years and has always been easy to use. Nice to have the option for Audit defense.
Date published: 2023-03-03
Rated 5 out of 5 by from Very comforting to have expert advice and care It's easy to follow and all the newest tax credits and info are already done for you in a precise and informative way. If you have any questions along the way there is a live person right there to answer them for you.
Date published: 2023-03-03
Rated 5 out of 5 by from Awesome Awesome with my tax return and walking me through the steps
Date published: 2023-03-03
Rated 2 out of 5 by from I found it frustrating The constant pages to upgrade, the live link right next to the continue button, why cant it be at the top of the page, and then when it said it would auto load all my info from my financial company, it did , then you made me upgrade, then it all disappeared and I had to key it all manually, so you charged me more and made me do more work, the first time i had to chat they disconnected saying there was no activity, I keyed two statements they never replied , I had to chat again! ugh this time she helped me, but this was a very frustrating experience. I am going to rate her below not the first person heshe was a zero!
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo Tax was awesome. It was verry easy to use. I did need to speak with two of your agents, they helped me with my questions ; and we got it done.
Date published: 2023-03-03
Rated 1 out of 5 by from Turbo Charged me for a service I did not choose! I did not opt into a live service from turbotax but I got charged for it anyway. There was no way for me to remove this service that was impeded on me. Please fix it.
Date published: 2023-03-03
Rated 5 out of 5 by from no complaints easy to complete with help on each step,would recommend to anyone.
Date published: 2023-03-03
Rated 5 out of 5 by from So easy All you have to do is have all the documents needed ready, answer the questions asked of you, double check your figures and your done. I love Turbo Tax
Date published: 2023-03-03
Rated 5 out of 5 by from FAST AND EASY FAST AND EASY ............................................................................................................................................................................................................................................................................................
Date published: 2023-03-03
Rated 5 out of 5 by from Great experience Turbo tax walks you through the return process with ease.
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 7805