TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281565 reviews)
Star ratings are from 2020
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Rated 5 out of 5 by from Awesomw Easy to Navigate and very informative. Turbo tax has great features
Date published: 2021-03-06
Rated 4 out of 5 by from Suggested Revision One topic I found very difficult to do. I wanted to credit my overpayments as credits to the next tax year. I found this very difficult to do, especially for state tax, but federal was also not easy. I was on the phone with an agent for a long time trying to find out how to do this. I suggest that where the screen asks if you want the overpayment sent as a check or directly to your bank, there should be a third option to carry it forward as a credit to the next tax year. It is too hard to find how to do this, as turbo tax handles this now.
Date published: 2021-03-06
Rated 3 out of 5 by from Why synchronization with Quickbooks Online Why on earth does Turbotax business not sync with Quickbooks online? This makes no sense! It's a huge hole in the service. Fix it please!
Date published: 2021-03-06
Rated 1 out of 5 by from TurboTax is terrible I have had a horrible experience this year. I had a complicated tax situation, and so I paid for all the extra support, and it was abysmal. I could not talk to anyone who could explain my situation. When I finally sorted it out myself it was by doing calculations with a calculator and not using the actual TurboTax software. Finally, when I filed, the IRS rejected, because TurboTax did not guide me to file all the right tax forms last year. So dozens of hours later, and an amended tax return on top of my 2020, I am not a happy customer.
Date published: 2021-03-06
Rated 4 out of 5 by from Good Quick and steady with no fuss from start to end and, you know..
Date published: 2021-03-06
Rated 5 out of 5 by from Used for over 20 years Very Easy to use. Answer a lot of questions and very helpful.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax ix The Best ! I've been doing my own taxes since 1968. I love this outfit ! Easy to use & steeped in knowledge.
Date published: 2021-03-06
Rated 4 out of 5 by from TurboTax Bus has issues-better than alternatives TT Business does not work as well as TurboTax Deluxe. Can't download 1099-Bs or other forms from brokers or banks. Would not allow direct deposit of Federal Refund. Does not show tax balance like regular TurboTax does. It does work better and is easier to use than Intuit Professional tax software (ProConnect) or H&R Block's software (I was a tax preparer for them). To confirm mailing and business addresses, it kept looping through the questions. Had to eventually "Back" out of the screens.
Date published: 2021-03-06
Rated 5 out of 5 by from Easy and intuitive. I think that the years I've used turbotax speak of how I feel about it more than words can say. I even have my children using it.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax saved my day !!! I was really dreading trying to figure out my income taxes -- Turbo Tax made it so easy -- Thank you so much for making this service available for free -- it made my day!
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 7803
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesomw Easy to Navigate and very informative. Turbo tax has great features
Date published: 2021-03-06
Rated 4 out of 5 by from Suggested Revision One topic I found very difficult to do. I wanted to credit my overpayments as credits to the next tax year. I found this very difficult to do, especially for state tax, but federal was also not easy. I was on the phone with an agent for a long time trying to find out how to do this. I suggest that where the screen asks if you want the overpayment sent as a check or directly to your bank, there should be a third option to carry it forward as a credit to the next tax year. It is too hard to find how to do this, as turbo tax handles this now.
Date published: 2021-03-06
Rated 3 out of 5 by from Why synchronization with Quickbooks Online Why on earth does Turbotax business not sync with Quickbooks online? This makes no sense! It's a huge hole in the service. Fix it please!
Date published: 2021-03-06
Rated 1 out of 5 by from TurboTax is terrible I have had a horrible experience this year. I had a complicated tax situation, and so I paid for all the extra support, and it was abysmal. I could not talk to anyone who could explain my situation. When I finally sorted it out myself it was by doing calculations with a calculator and not using the actual TurboTax software. Finally, when I filed, the IRS rejected, because TurboTax did not guide me to file all the right tax forms last year. So dozens of hours later, and an amended tax return on top of my 2020, I am not a happy customer.
Date published: 2021-03-06
Rated 4 out of 5 by from Good Quick and steady with no fuss from start to end and, you know..
Date published: 2021-03-06
Rated 5 out of 5 by from Used for over 20 years Very Easy to use. Answer a lot of questions and very helpful.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax ix The Best ! I've been doing my own taxes since 1968. I love this outfit ! Easy to use & steeped in knowledge.
Date published: 2021-03-06
Rated 4 out of 5 by from TurboTax Bus has issues-better than alternatives TT Business does not work as well as TurboTax Deluxe. Can't download 1099-Bs or other forms from brokers or banks. Would not allow direct deposit of Federal Refund. Does not show tax balance like regular TurboTax does. It does work better and is easier to use than Intuit Professional tax software (ProConnect) or H&R Block's software (I was a tax preparer for them). To confirm mailing and business addresses, it kept looping through the questions. Had to eventually "Back" out of the screens.
Date published: 2021-03-06
Rated 5 out of 5 by from Easy and intuitive. I think that the years I've used turbotax speak of how I feel about it more than words can say. I even have my children using it.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax saved my day !!! I was really dreading trying to figure out my income taxes -- Turbo Tax made it so easy -- Thank you so much for making this service available for free -- it made my day!
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 7803