TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Awesome- easy and quick. Very happy. fantastic live expert advice. i am very impressed with the service. Made the whole process much less intimidating.
Date published: 2022-09-13
Rated 5 out of 5 by from Great Product Very user friendly and extremely detailed regarding the tax laws for corporations.
Date published: 2022-09-13
Rated 5 out of 5 by from good Service Easy access to help. your expert was very informative and sent me additional material to review after answering my questions
Date published: 2022-09-13
Rated 5 out of 5 by from Suer Easy Great customer service and suer easy to use. It is also affordable.
Date published: 2022-09-13
Rated 3 out of 5 by from TurboTax Business is SO clunky I had no issues filling the federal but installing the states was a pain.
Date published: 2022-09-13
Rated 5 out of 5 by from Turbo Tax Did It Again! Always daunting before I get started, but Turbo Tax gets me through it with not much pain and suffering. Thank you Turbo Tax!!!
Date published: 2022-09-13
Rated 3 out of 5 by from Unable to file electronically Preparing the return was easy however, even with technical support I was unable to electronically file my return and it had to be file via mail. Very disappointing because I paid for the electronic filing option.
Date published: 2022-09-13
Rated 5 out of 5 by from TurboTax is Awesome and super easy! I did not even have to engage with anyone. It was all so self explanatory. It was a great website to use!
Date published: 2022-09-13
Rated 2 out of 5 by from TurboTax gets harder to use every year! I have been using TurboTax for over 20 years. It gets less user friendly every year. Some examples: you used to be able to jump back and forth from the step by step method to the form where the information was entered--not any more; finding some of the important documents, like filing for an extension, takes forever. And of course, it costs more and you get less every year!
Date published: 2022-09-13
Rated 1 out of 5 by from GA State Tax Stuck in a Loop and Will Not File Everything was going well until I got the GA Taxes. It gets stuck on a form that I do not have to file. I cannot fix the problem or remove the form. TurboTax refuses to file my taxes electronically until the problem has been fixed. I am stuck. I filed federal taxes, but I cannot file my taxes for state of GA.
Date published: 2022-09-13
All TurboTax® Offerings Reviews - Page 7802
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome- easy and quick. Very happy. fantastic live expert advice. i am very impressed with the service. Made the whole process much less intimidating.
Date published: 2022-09-13
Rated 5 out of 5 by from Great Product Very user friendly and extremely detailed regarding the tax laws for corporations.
Date published: 2022-09-13
Rated 5 out of 5 by from good Service Easy access to help. your expert was very informative and sent me additional material to review after answering my questions
Date published: 2022-09-13
Rated 5 out of 5 by from Suer Easy Great customer service and suer easy to use. It is also affordable.
Date published: 2022-09-13
Rated 3 out of 5 by from TurboTax Business is SO clunky I had no issues filling the federal but installing the states was a pain.
Date published: 2022-09-13
Rated 5 out of 5 by from Turbo Tax Did It Again! Always daunting before I get started, but Turbo Tax gets me through it with not much pain and suffering. Thank you Turbo Tax!!!
Date published: 2022-09-13
Rated 3 out of 5 by from Unable to file electronically Preparing the return was easy however, even with technical support I was unable to electronically file my return and it had to be file via mail. Very disappointing because I paid for the electronic filing option.
Date published: 2022-09-13
Rated 5 out of 5 by from TurboTax is Awesome and super easy! I did not even have to engage with anyone. It was all so self explanatory. It was a great website to use!
Date published: 2022-09-13
Rated 2 out of 5 by from TurboTax gets harder to use every year! I have been using TurboTax for over 20 years. It gets less user friendly every year. Some examples: you used to be able to jump back and forth from the step by step method to the form where the information was entered--not any more; finding some of the important documents, like filing for an extension, takes forever. And of course, it costs more and you get less every year!
Date published: 2022-09-13
Rated 1 out of 5 by from GA State Tax Stuck in a Loop and Will Not File Everything was going well until I got the GA Taxes. It gets stuck on a form that I do not have to file. I cannot fix the problem or remove the form. TurboTax refuses to file my taxes electronically until the problem has been fixed. I am stuck. I filed federal taxes, but I cannot file my taxes for state of GA.
Date published: 2022-09-13
All TurboTax® Offerings Reviews - Page 7802