TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from veary good to work with Very informal and helpful with tax preparation. Great customer service .
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Elation This was so easy and intuitive...no pun intended. As the tax preparer continued increasing their prices ever year. Last year was $525, I would expect $550 - $600 this year...my situation is not complicated to justify using them again. Not only did I save money by using TurboTax, my son and I feel so empowered knowing we can accomplish this yearly task without "professional" support, as long as we are W2 taxpayers.
Date published: 2023-04-18
Rated 5 out of 5 by from I love Turbo Tax It is already upsetting to have to spend time doing your taxes. I like it when Turbo Tax tells me "We've got this" There are alot of positive statements said as you move along---which make doing taxes bearable.
Date published: 2023-04-18
Rated 1 out of 5 by from Overflowing Hidden Fees I have always used Turbo Tax, and this was the first time they did away with the free option. I thought it would be best to continue using the platform since all my information was already here and I am familiar with the platform. I'll be straight forward, unlike Turbo Tax would, there is a new file fee at the end of each section. Do not suggest.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax 2022 It felt a little too long especially towards the end. I thought after submitting payment it would've been the last step. But was asked additional info from previous tax return. I didn't understand that part.
Date published: 2023-04-18
Rated 4 out of 5 by from Yeah, Turbo Tax It has some difficulties letting go when there are changes.
Date published: 2023-04-18
Rated 5 out of 5 by from Litonya was a superstar! I have a weird tax issue each year and I can never seem to get it right, and the people who help me are always professional and patient. Thank you to Litonya for saving me this year!
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax is good I have been using TurboTax for 15 years. The price seems a bit high for completing taxes on your own (and continues to increase yearly). I also do not like that once you have used a certain product, it is impossible to go back down and use a cheaper option. I love the self-guided flow and the big picture breakdown of income and taxes and comparison from the previous year to the current year.
Date published: 2023-04-18
Rated 5 out of 5 by from I Depend on Turbo Tax! I use Turbo Tax Service every year because the tax specialists are so friendly and patient when I have a problem. I just click on the 'Chat" box, and someone calls me right away. "Turbo Tax makes tax filing easy peasy!"
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is awesome It’s fast and easy to file my taxes with TurboTax.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 781
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from veary good to work with Very informal and helpful with tax preparation. Great customer service .
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Elation This was so easy and intuitive...no pun intended. As the tax preparer continued increasing their prices ever year. Last year was $525, I would expect $550 - $600 this year...my situation is not complicated to justify using them again. Not only did I save money by using TurboTax, my son and I feel so empowered knowing we can accomplish this yearly task without "professional" support, as long as we are W2 taxpayers.
Date published: 2023-04-18
Rated 5 out of 5 by from I love Turbo Tax It is already upsetting to have to spend time doing your taxes. I like it when Turbo Tax tells me "We've got this" There are alot of positive statements said as you move along---which make doing taxes bearable.
Date published: 2023-04-18
Rated 1 out of 5 by from Overflowing Hidden Fees I have always used Turbo Tax, and this was the first time they did away with the free option. I thought it would be best to continue using the platform since all my information was already here and I am familiar with the platform. I'll be straight forward, unlike Turbo Tax would, there is a new file fee at the end of each section. Do not suggest.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax 2022 It felt a little too long especially towards the end. I thought after submitting payment it would've been the last step. But was asked additional info from previous tax return. I didn't understand that part.
Date published: 2023-04-18
Rated 4 out of 5 by from Yeah, Turbo Tax It has some difficulties letting go when there are changes.
Date published: 2023-04-18
Rated 5 out of 5 by from Litonya was a superstar! I have a weird tax issue each year and I can never seem to get it right, and the people who help me are always professional and patient. Thank you to Litonya for saving me this year!
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax is good I have been using TurboTax for 15 years. The price seems a bit high for completing taxes on your own (and continues to increase yearly). I also do not like that once you have used a certain product, it is impossible to go back down and use a cheaper option. I love the self-guided flow and the big picture breakdown of income and taxes and comparison from the previous year to the current year.
Date published: 2023-04-18
Rated 5 out of 5 by from I Depend on Turbo Tax! I use Turbo Tax Service every year because the tax specialists are so friendly and patient when I have a problem. I just click on the 'Chat" box, and someone calls me right away. "Turbo Tax makes tax filing easy peasy!"
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is awesome It’s fast and easy to file my taxes with TurboTax.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 781