TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
JASZINE from
TURBO TAXES WAS GOOD AND VERY CONVENIENT
IT IS VERY GOOD AND SIMPLE TO USE AND IT SAVES YOU A LOT OF TIME WHEN YOU HAVE. TO KEY IN INFORMATION.
Date published: 2023-03-03
Rated 1 out of 5 by
5789543 Unhappy customers from
Never using again
TurboTax really sucks! Expensive, online chat is not helpful, you are not able to view last years return. Just a real horrible experience this year. I will NEVER use this software again!
Date published: 2023-03-03
Rated 2 out of 5 by
George from Boston from
Way to expensive and miss leading charges
I decided to give it one more try this year. Big mistake. The photo upload of documents did not work even after multiple tries. State return dropped several hundred dollars after I clicked continue at the finale review of state. I was chatting with one of their representatives who was remoted into my screen. I questioned the additional $64 to file together. I stated in the chat that I did not want to pay the additional $64. Was told to click continue and I would not be charged. My fault for not checking immediately but I was charged $64. Reached out again. The only thing I was offered was a $20 coupon, but I would have to cancel the order and wait 24 - 48. Never using them again. I'd rather spend the extra money on a local accountant.
Date published: 2023-03-03
Rated 5 out of 5 by
Smitty1944 from
Much smoother this year
Submitting my paperwork "checklist" went smoother than last year or the year before when I used Full Service. My TT-supplied accountant was prompt and quick. She did everything in a two-hour session and a quarter-hour call-back session.
Date published: 2023-03-03
Rated 5 out of 5 by
deenicole5 from
100% Recommend!
Quick easy and painless! Enter your information at your own speed on your time.
Date published: 2023-03-03
Rated 5 out of 5 by
Faithbea from
Great job
Great job no complaints as usual each year. Thanks
Date published: 2023-03-03
Rated 5 out of 5 by
Scor06 from
Easy to Follow Along and get Help
This is my third year using turbo tax and its so easy everytime. There are clear instructions on what information to put where, how to find that information. If you need help, an expert is there and available fast.
Date published: 2023-03-03
Rated 5 out of 5 by
Ash Cas from
Turbotax is awesome!
I love using Turbotax, I have been using them for the last 5 years.
Date published: 2023-03-03
Rated 5 out of 5 by
ashevillebeautync from
Awesome and quick
Good experience but still had bigger refund last year
Date published: 2023-03-03
Rated 5 out of 5 by
Jr1988 from
easy and awsome
enjoy the help, easy and fast. Have been doing it now for more than 6 years. love it
All TurboTax® Offerings Reviews - Page 7788
Date published: 2023-03-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
JASZINE from
TURBO TAXES WAS GOOD AND VERY CONVENIENT
IT IS VERY GOOD AND SIMPLE TO USE AND IT SAVES YOU A LOT OF TIME WHEN YOU HAVE. TO KEY IN INFORMATION.
Date published: 2023-03-03
Rated 1 out of 5 by
5789543 Unhappy customers from
Never using again
TurboTax really sucks! Expensive, online chat is not helpful, you are not able to view last years return. Just a real horrible experience this year. I will NEVER use this software again!
Date published: 2023-03-03
Rated 2 out of 5 by
George from Boston from
Way to expensive and miss leading charges
I decided to give it one more try this year. Big mistake. The photo upload of documents did not work even after multiple tries. State return dropped several hundred dollars after I clicked continue at the finale review of state. I was chatting with one of their representatives who was remoted into my screen. I questioned the additional $64 to file together. I stated in the chat that I did not want to pay the additional $64. Was told to click continue and I would not be charged. My fault for not checking immediately but I was charged $64. Reached out again. The only thing I was offered was a $20 coupon, but I would have to cancel the order and wait 24 - 48. Never using them again. I'd rather spend the extra money on a local accountant.
Date published: 2023-03-03
Rated 5 out of 5 by
Smitty1944 from
Much smoother this year
Submitting my paperwork "checklist" went smoother than last year or the year before when I used Full Service. My TT-supplied accountant was prompt and quick. She did everything in a two-hour session and a quarter-hour call-back session.
Date published: 2023-03-03
Rated 5 out of 5 by
deenicole5 from
100% Recommend!
Quick easy and painless! Enter your information at your own speed on your time.
Date published: 2023-03-03
Rated 5 out of 5 by
Faithbea from
Great job
Great job no complaints as usual each year. Thanks
Date published: 2023-03-03
Rated 5 out of 5 by
Scor06 from
Easy to Follow Along and get Help
This is my third year using turbo tax and its so easy everytime. There are clear instructions on what information to put where, how to find that information. If you need help, an expert is there and available fast.
Date published: 2023-03-03
Rated 5 out of 5 by
Ash Cas from
Turbotax is awesome!
I love using Turbotax, I have been using them for the last 5 years.
Date published: 2023-03-03
Rated 5 out of 5 by
ashevillebeautync from
Awesome and quick
Good experience but still had bigger refund last year
Date published: 2023-03-03
Rated 5 out of 5 by
Jr1988 from
easy and awsome
enjoy the help, easy and fast. Have been doing it now for more than 6 years. love it
All TurboTax® Offerings Reviews - Page 7788
Date published: 2023-03-03