TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAXES WAS GOOD AND VERY CONVENIENT IT IS VERY GOOD AND SIMPLE TO USE AND IT SAVES YOU A LOT OF TIME WHEN YOU HAVE. TO KEY IN INFORMATION.
Date published: 2023-03-03
Rated 1 out of 5 by from Never using again TurboTax really sucks! Expensive, online chat is not helpful, you are not able to view last years return. Just a real horrible experience this year. I will NEVER use this software again!
Date published: 2023-03-03
Rated 2 out of 5 by from Way to expensive and miss leading charges I decided to give it one more try this year. Big mistake. The photo upload of documents did not work even after multiple tries. State return dropped several hundred dollars after I clicked continue at the finale review of state. I was chatting with one of their representatives who was remoted into my screen. I questioned the additional $64 to file together. I stated in the chat that I did not want to pay the additional $64. Was told to click continue and I would not be charged. My fault for not checking immediately but I was charged $64. Reached out again. The only thing I was offered was a $20 coupon, but I would have to cancel the order and wait 24 - 48. Never using them again. I'd rather spend the extra money on a local accountant.
Date published: 2023-03-03
Rated 5 out of 5 by from Much smoother this year Submitting my paperwork "checklist" went smoother than last year or the year before when I used Full Service. My TT-supplied accountant was prompt and quick. She did everything in a two-hour session and a quarter-hour call-back session.
Date published: 2023-03-03
Rated 5 out of 5 by from 100% Recommend! Quick easy and painless! Enter your information at your own speed on your time.
Date published: 2023-03-03
Rated 5 out of 5 by from Great job Great job no complaints as usual each year. Thanks
Date published: 2023-03-03
Rated 5 out of 5 by from Easy to Follow Along and get Help This is my third year using turbo tax and its so easy everytime. There are clear instructions on what information to put where, how to find that information. If you need help, an expert is there and available fast.
Date published: 2023-03-03
Rated 5 out of 5 by from Turbotax is awesome! I love using Turbotax, I have been using them for the last 5 years.
Date published: 2023-03-03
Rated 5 out of 5 by from Awesome and quick Good experience but still had bigger refund last year
Date published: 2023-03-03
Rated 5 out of 5 by from easy and awsome enjoy the help, easy and fast. Have been doing it now for more than 6 years. love it
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 7788
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAXES WAS GOOD AND VERY CONVENIENT IT IS VERY GOOD AND SIMPLE TO USE AND IT SAVES YOU A LOT OF TIME WHEN YOU HAVE. TO KEY IN INFORMATION.
Date published: 2023-03-03
Rated 1 out of 5 by from Never using again TurboTax really sucks! Expensive, online chat is not helpful, you are not able to view last years return. Just a real horrible experience this year. I will NEVER use this software again!
Date published: 2023-03-03
Rated 2 out of 5 by from Way to expensive and miss leading charges I decided to give it one more try this year. Big mistake. The photo upload of documents did not work even after multiple tries. State return dropped several hundred dollars after I clicked continue at the finale review of state. I was chatting with one of their representatives who was remoted into my screen. I questioned the additional $64 to file together. I stated in the chat that I did not want to pay the additional $64. Was told to click continue and I would not be charged. My fault for not checking immediately but I was charged $64. Reached out again. The only thing I was offered was a $20 coupon, but I would have to cancel the order and wait 24 - 48. Never using them again. I'd rather spend the extra money on a local accountant.
Date published: 2023-03-03
Rated 5 out of 5 by from Much smoother this year Submitting my paperwork "checklist" went smoother than last year or the year before when I used Full Service. My TT-supplied accountant was prompt and quick. She did everything in a two-hour session and a quarter-hour call-back session.
Date published: 2023-03-03
Rated 5 out of 5 by from 100% Recommend! Quick easy and painless! Enter your information at your own speed on your time.
Date published: 2023-03-03
Rated 5 out of 5 by from Great job Great job no complaints as usual each year. Thanks
Date published: 2023-03-03
Rated 5 out of 5 by from Easy to Follow Along and get Help This is my third year using turbo tax and its so easy everytime. There are clear instructions on what information to put where, how to find that information. If you need help, an expert is there and available fast.
Date published: 2023-03-03
Rated 5 out of 5 by from Turbotax is awesome! I love using Turbotax, I have been using them for the last 5 years.
Date published: 2023-03-03
Rated 5 out of 5 by from Awesome and quick Good experience but still had bigger refund last year
Date published: 2023-03-03
Rated 5 out of 5 by from easy and awsome enjoy the help, easy and fast. Have been doing it now for more than 6 years. love it
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 7788