TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from I love Turbotax I did my taxes and I only had one issue. Based on imported files, Turbotax calculated that I would get a foreign tax credit. However, I was not able to find anywhere in my forms that I paid any foreign taxes. I was unable to remove this credit, but since I opted for the standard deduction, I don't think it even was considered in the end.
Date published: 2022-03-16
Rated 2 out of 5 by from First year i have had to pay to file I had to pay to file taxes this year, because I had a 401k with my previous employer. Now after paying from my federal return, I don't get anything back from my 401k! Nice move there! Oh and lets not forget the additional $49 and $39 charges to do my state return, and for choosing to pay with my federal! Ridiculous.
Date published: 2022-03-16
Rated 5 out of 5 by from I love using TurboTax It was quick and super easy! I really enjoy using TurboTax for my tax filing.
Date published: 2022-03-16
Rated 5 out of 5 by from turbo experts Highly recommended to anyone who would want to take pride and filing their own taxes. the
Date published: 2022-03-16
Rated 4 out of 5 by from You need to provide the calculation for RMDs Why doesn't your program/application assist better with RMDs?? You capture the information needed to calculate RMDs, or most of it. Why not take it a step further and calculate the RMDs for the customer? Your app is very short of information about RMDs as well.
Date published: 2022-03-16
Rated 3 out of 5 by from TurboTax still needs work Many nuisance problems. Previously last years return imported for comparison purposes. Restartred the return 4 times a finally gave up. After successfully filing, opening last years turbotax should not need to update. The submission is a release, not forturbotax to iupdater. On tax free funds you ask for which state this iws in. It is in many states and turbotax only accepts one. Add multiple as an option or ask is it applicable for state of residence. Submittal failed. I was about to give up and mail it in until i checked for updates. after the update turbotax did submit but it should have checked before allowing submission. Many other bugs
Date published: 2022-03-16
Rated 3 out of 5 by from Was Better Than Now Still fairly easy to use, but cost me more than it ever has in the past. Was not happy about this, but makes filing so much easier than mailing. Have used Turbo Tax for at least 25 years.
Date published: 2022-03-16
Rated 5 out of 5 by from Awesome! It was such a huge help ! The worker went above and beyond to help me out!
Date published: 2022-03-16
Rated 5 out of 5 by from love turbotax Have been using Turbotax for years. Makes doing your taxes easy.
Date published: 2022-03-16
Rated 2 out of 5 by from used to be free :( had to pay this time for both state and federal, federal has always been free for me, and last year state was free, i most likely wont be using turbo tax next year. nothing about my tax situation has changed to warrant a charge either.... i have used turbo tax for 8 years but there are others that do it for free. i will be looking forward to those other sites next year.
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 7787
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love Turbotax I did my taxes and I only had one issue. Based on imported files, Turbotax calculated that I would get a foreign tax credit. However, I was not able to find anywhere in my forms that I paid any foreign taxes. I was unable to remove this credit, but since I opted for the standard deduction, I don't think it even was considered in the end.
Date published: 2022-03-16
Rated 2 out of 5 by from First year i have had to pay to file I had to pay to file taxes this year, because I had a 401k with my previous employer. Now after paying from my federal return, I don't get anything back from my 401k! Nice move there! Oh and lets not forget the additional $49 and $39 charges to do my state return, and for choosing to pay with my federal! Ridiculous.
Date published: 2022-03-16
Rated 5 out of 5 by from I love using TurboTax It was quick and super easy! I really enjoy using TurboTax for my tax filing.
Date published: 2022-03-16
Rated 5 out of 5 by from turbo experts Highly recommended to anyone who would want to take pride and filing their own taxes. the
Date published: 2022-03-16
Rated 4 out of 5 by from You need to provide the calculation for RMDs Why doesn't your program/application assist better with RMDs?? You capture the information needed to calculate RMDs, or most of it. Why not take it a step further and calculate the RMDs for the customer? Your app is very short of information about RMDs as well.
Date published: 2022-03-16
Rated 3 out of 5 by from TurboTax still needs work Many nuisance problems. Previously last years return imported for comparison purposes. Restartred the return 4 times a finally gave up. After successfully filing, opening last years turbotax should not need to update. The submission is a release, not forturbotax to iupdater. On tax free funds you ask for which state this iws in. It is in many states and turbotax only accepts one. Add multiple as an option or ask is it applicable for state of residence. Submittal failed. I was about to give up and mail it in until i checked for updates. after the update turbotax did submit but it should have checked before allowing submission. Many other bugs
Date published: 2022-03-16
Rated 3 out of 5 by from Was Better Than Now Still fairly easy to use, but cost me more than it ever has in the past. Was not happy about this, but makes filing so much easier than mailing. Have used Turbo Tax for at least 25 years.
Date published: 2022-03-16
Rated 5 out of 5 by from Awesome! It was such a huge help ! The worker went above and beyond to help me out!
Date published: 2022-03-16
Rated 5 out of 5 by from love turbotax Have been using Turbotax for years. Makes doing your taxes easy.
Date published: 2022-03-16
Rated 2 out of 5 by from used to be free :( had to pay this time for both state and federal, federal has always been free for me, and last year state was free, i most likely wont be using turbo tax next year. nothing about my tax situation has changed to warrant a charge either.... i have used turbo tax for 8 years but there are others that do it for free. i will be looking forward to those other sites next year.
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 7787