TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TURBO TAX IS GREAT IT WAS A NICE EXPERIENCE AND SO EASY TO DO THIS MOVE ONLINE
Date published: 2021-03-05
Rated 4 out of 5 by from TURBO TAX REVIEW 2020 AFTER 7 YEARS OF TT USE, THIS YEAR PRESENTED SOME PROBLEMS, BUT WERE WORKED OUT WITH EFFORT. I SUPPOSE SOME OF THIS IS THE "BIG GOVT. IS HERE TO HELP CHANGES", BUT RETRIEVING TAX INFO FROM VANGUARD AND PRIOR YEARS DEPRECIATION WAS NOT AUTOMATIC AND I HAD TO INPUT MANUALLY. I'M NOT SURE WHY, BUT IT WAS ANNOYING.
Date published: 2021-03-05
Rated 5 out of 5 by from Getting better every year. Each year it seems to get easier. I like the straight forward approach to many issues. The Help app was also very helpful when considering new options.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax eases my mind! The detailed questions and help really put my mind at ease. I figured after the complexities of last year, I would really struggle with taxes. It was comforting to take each step with ease! So simple! Your team is AWESOME!
Date published: 2021-03-05
Rated 5 out of 5 by from Another year easily wrapped up with TurboTax! 2020 was not a normal year; however, TurboTax made my reporting simple.
Date published: 2021-03-05
Rated 2 out of 5 by from sucks Will not let me import my 1099 information for the 3rd year! Cost of program goes up and then not only do they want to charge $25 to efile state but now there is a$40 charge for processing. may not use this next year!
Date published: 2021-03-05
Rated 4 out of 5 by from Very user friendly Absolutely NOT happy that I was charged $65 to e-file. Paid almost as much to efile as I did for the turbo tax program itself.
Date published: 2021-03-05
Rated 5 out of 5 by from Easy to use Easy to use service. I filed my taxes very fast. Helpful customer service.
Date published: 2021-03-05
Rated 5 out of 5 by from Ease of TurboTax I have used TurboTax for a number of years after filling out numerous forms by hand. Although it is simple to use, I find the product a little bit pricey. I trust TurboTax completely, and appreciate it's thoroughness!
Date published: 2021-03-05
Rated 5 out of 5 by from Love Turbo Tax I was very scared at first. But once I started I felt better with the step by step instructions. Bravo to the creators of the program. I feel very accomplished being able to say I filed my own taxes this time.
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 7782
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TURBO TAX IS GREAT IT WAS A NICE EXPERIENCE AND SO EASY TO DO THIS MOVE ONLINE
Date published: 2021-03-05
Rated 4 out of 5 by from TURBO TAX REVIEW 2020 AFTER 7 YEARS OF TT USE, THIS YEAR PRESENTED SOME PROBLEMS, BUT WERE WORKED OUT WITH EFFORT. I SUPPOSE SOME OF THIS IS THE "BIG GOVT. IS HERE TO HELP CHANGES", BUT RETRIEVING TAX INFO FROM VANGUARD AND PRIOR YEARS DEPRECIATION WAS NOT AUTOMATIC AND I HAD TO INPUT MANUALLY. I'M NOT SURE WHY, BUT IT WAS ANNOYING.
Date published: 2021-03-05
Rated 5 out of 5 by from Getting better every year. Each year it seems to get easier. I like the straight forward approach to many issues. The Help app was also very helpful when considering new options.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax eases my mind! The detailed questions and help really put my mind at ease. I figured after the complexities of last year, I would really struggle with taxes. It was comforting to take each step with ease! So simple! Your team is AWESOME!
Date published: 2021-03-05
Rated 5 out of 5 by from Another year easily wrapped up with TurboTax! 2020 was not a normal year; however, TurboTax made my reporting simple.
Date published: 2021-03-05
Rated 2 out of 5 by from sucks Will not let me import my 1099 information for the 3rd year! Cost of program goes up and then not only do they want to charge $25 to efile state but now there is a$40 charge for processing. may not use this next year!
Date published: 2021-03-05
Rated 4 out of 5 by from Very user friendly Absolutely NOT happy that I was charged $65 to e-file. Paid almost as much to efile as I did for the turbo tax program itself.
Date published: 2021-03-05
Rated 5 out of 5 by from Easy to use Easy to use service. I filed my taxes very fast. Helpful customer service.
Date published: 2021-03-05
Rated 5 out of 5 by from Ease of TurboTax I have used TurboTax for a number of years after filling out numerous forms by hand. Although it is simple to use, I find the product a little bit pricey. I trust TurboTax completely, and appreciate it's thoroughness!
Date published: 2021-03-05
Rated 5 out of 5 by from Love Turbo Tax I was very scared at first. But once I started I felt better with the step by step instructions. Bravo to the creators of the program. I feel very accomplished being able to say I filed my own taxes this time.
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 7782