TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from Turbo Tax is Great! Been using turbo tax over 10 years, couldn't be happier
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax has been great help for the last 6yrs TurboTax has taught me a lot over the years and I'm still learning
Date published: 2022-02-23
Rated 3 out of 5 by from Its Not Good Tried to efile and was rejected twice because my wife's 2020 AGI did not match what the IRS had on file. My wife and I have been married 49 years have always filed jointly. I entered the 2020 AGI as directed by Turbo Tax but it was rejected. Claim I needed an AGI for my wife. Entered the 2020 AGI for her (same as mine) rejected. According to Turbo Tax I should try 0 for her 2020 AGI. Waiting to see if IRS rejects it. Mean time have been trying to contact a "real" person at Turbo Tax with no luck. Last contact was email I received that said he tried to contact me but received only voice mail. Returned email stating I have been sitting by my phone and it has not received any phone call.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo tax app and software Very easy to use. And everything was explained to me as the process went along
Date published: 2022-02-23
Rated 1 out of 5 by from Turbotax is NOT free I've been using Turbotax for years. They are not FREE they tell you, you need to upgrade services to complete certain documents THEN they charge you a fee for taking out the initial fee from your tax return. I got almost NOTHING back this year and paid more in taxes and I am a student. I will not be using them again, I feel if I went to a professional I could have gotten more back.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Taxesis Awesome My experience with them was great that took me step by they were patient and that got me a large refund.They double check everything to make I was on the right track.They will forever be my tax-preparer from now own Thanks
Date published: 2022-02-23
Rated 5 out of 5 by from turbo tax very easy to follow the preparation I felt like I had expert help available throughout the process
Date published: 2022-02-23
Rated 5 out of 5 by from Easy to use. Powerful tool Easy to use. Quick and accurate assistance is available.
Date published: 2022-02-23
Rated 5 out of 5 by from Love the app very easy to use it walks you thru step by step no way to make a mistake
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo tax is awesome Was awesome and am able to meet one of the best and smart turbo tax agent . Thanks
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 7782
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Great! Been using turbo tax over 10 years, couldn't be happier
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax has been great help for the last 6yrs TurboTax has taught me a lot over the years and I'm still learning
Date published: 2022-02-23
Rated 3 out of 5 by from Its Not Good Tried to efile and was rejected twice because my wife's 2020 AGI did not match what the IRS had on file. My wife and I have been married 49 years have always filed jointly. I entered the 2020 AGI as directed by Turbo Tax but it was rejected. Claim I needed an AGI for my wife. Entered the 2020 AGI for her (same as mine) rejected. According to Turbo Tax I should try 0 for her 2020 AGI. Waiting to see if IRS rejects it. Mean time have been trying to contact a "real" person at Turbo Tax with no luck. Last contact was email I received that said he tried to contact me but received only voice mail. Returned email stating I have been sitting by my phone and it has not received any phone call.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo tax app and software Very easy to use. And everything was explained to me as the process went along
Date published: 2022-02-23
Rated 1 out of 5 by from Turbotax is NOT free I've been using Turbotax for years. They are not FREE they tell you, you need to upgrade services to complete certain documents THEN they charge you a fee for taking out the initial fee from your tax return. I got almost NOTHING back this year and paid more in taxes and I am a student. I will not be using them again, I feel if I went to a professional I could have gotten more back.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Taxesis Awesome My experience with them was great that took me step by they were patient and that got me a large refund.They double check everything to make I was on the right track.They will forever be my tax-preparer from now own Thanks
Date published: 2022-02-23
Rated 5 out of 5 by from turbo tax very easy to follow the preparation I felt like I had expert help available throughout the process
Date published: 2022-02-23
Rated 5 out of 5 by from Easy to use. Powerful tool Easy to use. Quick and accurate assistance is available.
Date published: 2022-02-23
Rated 5 out of 5 by from Love the app very easy to use it walks you thru step by step no way to make a mistake
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo tax is awesome Was awesome and am able to meet one of the best and smart turbo tax agent . Thanks
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 7782