TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Easy! Very user friendly for beginners and non-experienced tax preparers.
Date published: 2021-03-05
Rated 4 out of 5 by from Turbo Tax a time saver Great interactive program - for 2020 did all the work except for the state CT399 form which though included in the program updates was not used - had to attach manually processed form.
Date published: 2021-03-05
Rated 4 out of 5 by from nice to use nice ! I use you every year thank you I will use you next year
Date published: 2021-03-05
Rated 5 out of 5 by from More confusion this year Kept asking me to fill out a 1099R with no explanation why it was needed. The original 1099Rs were included in the basic information.
Date published: 2021-03-05
Rated 3 out of 5 by from A Long-Time User, Disappointed I purchased the earliest version of TT2020 @ $70 to help me estimate my taxes if I did a Roth Conversion. TT was totally USELESS in this regard. When I would work on the IRA section it kept telling me "The IRS has not released the forms yet" or something to that effect and blocked me from doing the what-if scenarios I purchased the early version for. It could have easily used last years forms (with an advisement that it was preliminary). I cannot overstate how disappointed I was, as it forced me to essentially guess what my 2020 tax burden would be.
Date published: 2021-03-05
Rated 4 out of 5 by from Awesome and very helpful Very straightforward and they have people and standby to assist.
Date published: 2021-03-05
Rated 5 out of 5 by from Awesome Very helpful and made filing so much easier, look forward.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax is good Turbo Tax works great but the free state file is very misleading. You only get to complete the state return for free and then you have to pay $25 to file it. That is not FREE!
Date published: 2021-03-05
Rated 5 out of 5 by from Easy Easy to use. Helpful guidance. Been using for years and will probably continue for years
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax is awesome Turbo tax was great. Every time I needed more information there was a "question mark" button I could click on that answered my question.
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 7777
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy! Very user friendly for beginners and non-experienced tax preparers.
Date published: 2021-03-05
Rated 4 out of 5 by from Turbo Tax a time saver Great interactive program - for 2020 did all the work except for the state CT399 form which though included in the program updates was not used - had to attach manually processed form.
Date published: 2021-03-05
Rated 4 out of 5 by from nice to use nice ! I use you every year thank you I will use you next year
Date published: 2021-03-05
Rated 5 out of 5 by from More confusion this year Kept asking me to fill out a 1099R with no explanation why it was needed. The original 1099Rs were included in the basic information.
Date published: 2021-03-05
Rated 3 out of 5 by from A Long-Time User, Disappointed I purchased the earliest version of TT2020 @ $70 to help me estimate my taxes if I did a Roth Conversion. TT was totally USELESS in this regard. When I would work on the IRA section it kept telling me "The IRS has not released the forms yet" or something to that effect and blocked me from doing the what-if scenarios I purchased the early version for. It could have easily used last years forms (with an advisement that it was preliminary). I cannot overstate how disappointed I was, as it forced me to essentially guess what my 2020 tax burden would be.
Date published: 2021-03-05
Rated 4 out of 5 by from Awesome and very helpful Very straightforward and they have people and standby to assist.
Date published: 2021-03-05
Rated 5 out of 5 by from Awesome Very helpful and made filing so much easier, look forward.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax is good Turbo Tax works great but the free state file is very misleading. You only get to complete the state return for free and then you have to pay $25 to file it. That is not FREE!
Date published: 2021-03-05
Rated 5 out of 5 by from Easy Easy to use. Helpful guidance. Been using for years and will probably continue for years
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax is awesome Turbo tax was great. Every time I needed more information there was a "question mark" button I could click on that answered my question.
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 7777