TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Easy and Simple Simple user interface, just need to follow step by step guidance by answering easy questions . Before you know it, it's done !!!
Date published: 2021-03-07
Rated 5 out of 5 by from TurboTax works like a charm TurboTax is easy to use and the two instances that I needed help with were handled quickly by using the chat feature.
Date published: 2021-03-07
Rated 3 out of 5 by from good for use fo most ex-pats could be more stream-lined so that it is not so confusing for persons obtaining a foriegn tax credit (2555). Most every year I must review and go back to the beginning so that I can select foreign tax credits for living and working abroad. It also keeps giving missing info for my spouse that is not a US citizen and has no SS or ITN. Would be great to be able to avoid this. More Ex-pat friendly; maybe an option at the start of the process that will automatically take you to the proper applications.
Date published: 2021-03-07
Rated 5 out of 5 by from Turbo Tax is the best! I have filed with turbo tax for the last 10 years and I have no complaints at all. They make it easy and no headaches.
Date published: 2021-03-07
Rated 5 out of 5 by from Easy walk through method! I find Turbo Tax to be very user friendly and efficient.
Date published: 2021-03-07
Rated 3 out of 5 by from GA St. forms not avail. 'till 1 Wk Before Due Turbo Tax has always been great to use in the past, but this year I experienced several challenges. I called for help because the numbers weren't accurate, though I was entering them in correctly, and was informed that TurboTax didn't have a business division for questions - so I had to find a friend who know accounting to help me figure it out. And then after I fixed that issue, I was surprised to find out that the GA State S.Corp 600 forms weren't available in the Turbo Tax software despite being available to print online from GA IRS. When I called Turbo Tax again, I was informed that the E-file forms wouldn't be available inside Turbo Tax until 1 week before taxes were due. For a busy business owner, it's VERY inconvenient to have to do my taxes that late. Between now and 2021, I would appreciate it if Turbo Tax could have the forms ready as soon as the State releases them. I need to do my taxes within MY schedule, rather than their availability.
Date published: 2021-03-07
Rated 5 out of 5 by from Awesome as always Turbo tax makes doing your taxes easy. They keep your basic info so you don't have to fill it all in every year. I love them
Date published: 2021-03-07
Rated 4 out of 5 by from I don't think Turbotax is as good as it used to be I was at the point of e-filing and had stopped for the day. When I came back to Turbotax in the morning, it started a brand new return from scratch which I had to delete. Turbotax made me do a manual search for my existing return instead of finding it itself. Also I had to do an update manually before I could e-file. Both the finding of the existing return and the updates used to be on autopilot in previous years.
Date published: 2021-03-07
Rated 2 out of 5 by from Turbo tax has too many issues I’ve had my taxes rejected twice now, Which is extremely frustrating! I’ve listed all the right information, I guess I have to file by mail! I wouldn’t recommend this to any one I want to use H n R block next time around !!!
Date published: 2021-03-07
Rated 5 out of 5 by from Am very satisfied with turbo tax Worked well and I like how it walks me through every detail
Date published: 2021-03-07
All TurboTax® Offerings Reviews - Page 7776
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and Simple Simple user interface, just need to follow step by step guidance by answering easy questions . Before you know it, it's done !!!
Date published: 2021-03-07
Rated 5 out of 5 by from TurboTax works like a charm TurboTax is easy to use and the two instances that I needed help with were handled quickly by using the chat feature.
Date published: 2021-03-07
Rated 3 out of 5 by from good for use fo most ex-pats could be more stream-lined so that it is not so confusing for persons obtaining a foriegn tax credit (2555). Most every year I must review and go back to the beginning so that I can select foreign tax credits for living and working abroad. It also keeps giving missing info for my spouse that is not a US citizen and has no SS or ITN. Would be great to be able to avoid this. More Ex-pat friendly; maybe an option at the start of the process that will automatically take you to the proper applications.
Date published: 2021-03-07
Rated 5 out of 5 by from Turbo Tax is the best! I have filed with turbo tax for the last 10 years and I have no complaints at all. They make it easy and no headaches.
Date published: 2021-03-07
Rated 5 out of 5 by from Easy walk through method! I find Turbo Tax to be very user friendly and efficient.
Date published: 2021-03-07
Rated 3 out of 5 by from GA St. forms not avail. 'till 1 Wk Before Due Turbo Tax has always been great to use in the past, but this year I experienced several challenges. I called for help because the numbers weren't accurate, though I was entering them in correctly, and was informed that TurboTax didn't have a business division for questions - so I had to find a friend who know accounting to help me figure it out. And then after I fixed that issue, I was surprised to find out that the GA State S.Corp 600 forms weren't available in the Turbo Tax software despite being available to print online from GA IRS. When I called Turbo Tax again, I was informed that the E-file forms wouldn't be available inside Turbo Tax until 1 week before taxes were due. For a busy business owner, it's VERY inconvenient to have to do my taxes that late. Between now and 2021, I would appreciate it if Turbo Tax could have the forms ready as soon as the State releases them. I need to do my taxes within MY schedule, rather than their availability.
Date published: 2021-03-07
Rated 5 out of 5 by from Awesome as always Turbo tax makes doing your taxes easy. They keep your basic info so you don't have to fill it all in every year. I love them
Date published: 2021-03-07
Rated 4 out of 5 by from I don't think Turbotax is as good as it used to be I was at the point of e-filing and had stopped for the day. When I came back to Turbotax in the morning, it started a brand new return from scratch which I had to delete. Turbotax made me do a manual search for my existing return instead of finding it itself. Also I had to do an update manually before I could e-file. Both the finding of the existing return and the updates used to be on autopilot in previous years.
Date published: 2021-03-07
Rated 2 out of 5 by from Turbo tax has too many issues I’ve had my taxes rejected twice now, Which is extremely frustrating! I’ve listed all the right information, I guess I have to file by mail! I wouldn’t recommend this to any one I want to use H n R block next time around !!!
Date published: 2021-03-07
Rated 5 out of 5 by from Am very satisfied with turbo tax Worked well and I like how it walks me through every detail
Date published: 2021-03-07
All TurboTax® Offerings Reviews - Page 7776