TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Put my mind at ease I was ready to file, but just had a deduction to fix. I spoke to both an associate and an expert in my session. The associate helped me figure it out and the expert went over the entire form to make sure everything was correct. I was very happy with my answers, and it even gave me enough confidence to file next year's taxes on my own.
Date published: 2022-04-14
Rated 4 out of 5 by from Turbotax great it was confusing at first, but great after I got the hang of it
Date published: 2022-04-14
Rated 4 out of 5 by from Turbo Tax is a good learning tool! Turbo Tax was very helpful. I like having the option to do it myself but have help if needed.
Date published: 2022-04-14
Rated 5 out of 5 by from Great experience Been using turbo tax for 7 years and its been seamless and easy every time!
Date published: 2022-04-14
Rated 5 out of 5 by from Sunni was awesome!! Sunni was awesome! He was responsive and walked me through my return and answered all my questions. Did not feel rushed at all
Date published: 2022-04-14
Rated 5 out of 5 by from So impressed with the user experience I am the first to admit that details are not my strong suit, so using Turbo tax is my saving grace. They pulled all my forms and I just had to check the information to make sure it was correct. Everything is easy and secure. I am happy to use this service!
Date published: 2022-04-14
Rated 3 out of 5 by from TurboTax is only "OK". I've been using TurboTax since 2002 and the quality of the product continues to degrade. Sometimes I wonder if the calculations are even correct. For example, even though I have used form 8606 every year since 2002, this year there was no prompt to file form 8606, and further, it was even difficult to find the form to fill out. I've never had this problem before. Similar problems appeared when trying to file a foreign tax credit. I may or may not use TurboTax for 2022.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is Excellent!! First time doing it without Help they make it very easy to use
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax great Excellent features and ease of use. Didn't require seeking advice. Only problem was in e-filing. E-filing rejected twice; followed instructions but still was rejected. Had to go the snail mail route.
Date published: 2022-04-14
Rated 5 out of 5 by from Bobbette is the best!! Bobbette fully took care of me and I am so grateful she was my Accountant! She walked me through any questions while being pleasant and super helpful.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 7772
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Put my mind at ease I was ready to file, but just had a deduction to fix. I spoke to both an associate and an expert in my session. The associate helped me figure it out and the expert went over the entire form to make sure everything was correct. I was very happy with my answers, and it even gave me enough confidence to file next year's taxes on my own.
Date published: 2022-04-14
Rated 4 out of 5 by from Turbotax great it was confusing at first, but great after I got the hang of it
Date published: 2022-04-14
Rated 4 out of 5 by from Turbo Tax is a good learning tool! Turbo Tax was very helpful. I like having the option to do it myself but have help if needed.
Date published: 2022-04-14
Rated 5 out of 5 by from Great experience Been using turbo tax for 7 years and its been seamless and easy every time!
Date published: 2022-04-14
Rated 5 out of 5 by from Sunni was awesome!! Sunni was awesome! He was responsive and walked me through my return and answered all my questions. Did not feel rushed at all
Date published: 2022-04-14
Rated 5 out of 5 by from So impressed with the user experience I am the first to admit that details are not my strong suit, so using Turbo tax is my saving grace. They pulled all my forms and I just had to check the information to make sure it was correct. Everything is easy and secure. I am happy to use this service!
Date published: 2022-04-14
Rated 3 out of 5 by from TurboTax is only "OK". I've been using TurboTax since 2002 and the quality of the product continues to degrade. Sometimes I wonder if the calculations are even correct. For example, even though I have used form 8606 every year since 2002, this year there was no prompt to file form 8606, and further, it was even difficult to find the form to fill out. I've never had this problem before. Similar problems appeared when trying to file a foreign tax credit. I may or may not use TurboTax for 2022.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is Excellent!! First time doing it without Help they make it very easy to use
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax great Excellent features and ease of use. Didn't require seeking advice. Only problem was in e-filing. E-filing rejected twice; followed instructions but still was rejected. Had to go the snail mail route.
Date published: 2022-04-14
Rated 5 out of 5 by from Bobbette is the best!! Bobbette fully took care of me and I am so grateful she was my Accountant! She walked me through any questions while being pleasant and super helpful.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 7772