TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
gabs87 from
Put my mind at ease
I was ready to file, but just had a deduction to fix. I spoke to both an associate and an expert in my session. The associate helped me figure it out and the expert went over the entire form to make sure everything was correct. I was very happy with my answers, and it even gave me enough confidence to file next year's taxes on my own.
Date published: 2022-04-14
Rated 4 out of 5 by
IMae from
Turbotax great
it was confusing at first, but great after I got the hang of it
Date published: 2022-04-14
Rated 4 out of 5 by
Rosesgeez from
Turbo Tax is a good learning tool!
Turbo Tax was very helpful. I like having the option to do it myself but have help if needed.
Date published: 2022-04-14
Rated 5 out of 5 by
ez780 from
Great experience
Been using turbo tax for 7 years and its been seamless and easy every time!
Date published: 2022-04-14
Rated 5 out of 5 by
turbotax_larry from
Sunni was awesome!!
Sunni was awesome! He was responsive and walked me through my return and answered all my questions. Did not feel rushed at all
Date published: 2022-04-14
Rated 5 out of 5 by
Lizzie001 from
So impressed with the user experience
I am the first to admit that details are not my strong suit, so using Turbo tax is my saving grace. They pulled all my forms and I just had to check the information to make sure it was correct. Everything is easy and secure. I am happy to use this service!
Date published: 2022-04-14
Rated 3 out of 5 by
Indee halfback from
TurboTax is only "OK".
I've been using TurboTax since 2002 and the quality of the product continues to degrade. Sometimes I wonder if the calculations are even correct. For example, even though I have used form 8606 every year since 2002, this year there was no prompt to file form 8606, and further, it was even difficult to find the form to fill out. I've never had this problem before. Similar problems appeared when trying to file a foreign tax credit. I may or may not use TurboTax for 2022.
Date published: 2022-04-14
Rated 5 out of 5 by
terrytoot from
Turbo Tax is Excellent!!
First time doing it without Help they make it very easy to use
Date published: 2022-04-14
Rated 5 out of 5 by
Walt 80 from
TurboTax great
Excellent features and ease of use. Didn't require seeking advice. Only problem was in e-filing. E-filing rejected twice; followed instructions but still was rejected. Had to go the snail mail route.
Date published: 2022-04-14
Rated 5 out of 5 by
Madeline Schoen from
Bobbette is the best!!
Bobbette fully took care of me and I am so grateful she was my Accountant! She walked me through any questions while being pleasant and super helpful.
All TurboTax® Offerings Reviews - Page 7772
Date published: 2022-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
gabs87 from
Put my mind at ease
I was ready to file, but just had a deduction to fix. I spoke to both an associate and an expert in my session. The associate helped me figure it out and the expert went over the entire form to make sure everything was correct. I was very happy with my answers, and it even gave me enough confidence to file next year's taxes on my own.
Date published: 2022-04-14
Rated 4 out of 5 by
IMae from
Turbotax great
it was confusing at first, but great after I got the hang of it
Date published: 2022-04-14
Rated 4 out of 5 by
Rosesgeez from
Turbo Tax is a good learning tool!
Turbo Tax was very helpful. I like having the option to do it myself but have help if needed.
Date published: 2022-04-14
Rated 5 out of 5 by
ez780 from
Great experience
Been using turbo tax for 7 years and its been seamless and easy every time!
Date published: 2022-04-14
Rated 5 out of 5 by
turbotax_larry from
Sunni was awesome!!
Sunni was awesome! He was responsive and walked me through my return and answered all my questions. Did not feel rushed at all
Date published: 2022-04-14
Rated 5 out of 5 by
Lizzie001 from
So impressed with the user experience
I am the first to admit that details are not my strong suit, so using Turbo tax is my saving grace. They pulled all my forms and I just had to check the information to make sure it was correct. Everything is easy and secure. I am happy to use this service!
Date published: 2022-04-14
Rated 3 out of 5 by
Indee halfback from
TurboTax is only "OK".
I've been using TurboTax since 2002 and the quality of the product continues to degrade. Sometimes I wonder if the calculations are even correct. For example, even though I have used form 8606 every year since 2002, this year there was no prompt to file form 8606, and further, it was even difficult to find the form to fill out. I've never had this problem before. Similar problems appeared when trying to file a foreign tax credit. I may or may not use TurboTax for 2022.
Date published: 2022-04-14
Rated 5 out of 5 by
terrytoot from
Turbo Tax is Excellent!!
First time doing it without Help they make it very easy to use
Date published: 2022-04-14
Rated 5 out of 5 by
Walt 80 from
TurboTax great
Excellent features and ease of use. Didn't require seeking advice. Only problem was in e-filing. E-filing rejected twice; followed instructions but still was rejected. Had to go the snail mail route.
Date published: 2022-04-14
Rated 5 out of 5 by
Madeline Schoen from
Bobbette is the best!!
Bobbette fully took care of me and I am so grateful she was my Accountant! She walked me through any questions while being pleasant and super helpful.
All TurboTax® Offerings Reviews - Page 7772
Date published: 2022-04-14