TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
RelentlessCLB from
TurboTax makes tax filing better!
When you have a question the help tools are easy to access and read. If you still have questions TurboTax has live agent chats to further assist. Not sure why anyone would try to file their taxes without TurboTax.
Date published: 2022-04-09
Rated 3 out of 5 by
Art Lover 2 from
Crashes on some Windows systems and it very slow
I've been using Turbotax for over 20 years but the last two years (2020 and 2021) have been very frustrating because the system crashes or hangs up when it tries to install updates and I have to manually uninstall it and re-install with updates turned off in order to get it to work. (And when I tell Windows to uninstall it it failes.) I then go to another computer, which has a very limited capacity but somehow will (eventually) load the return and submit it. Turbotax help has been of no help whatsoever. I developed software for over 40 years and I think I know the problem. Turbotax tries to make use of some Windows features that appear not to work on my system, despite the fact that I've had it checked out twice at local computer repair outlets. If they were truly professional software developers they would have more stand-alone capability instead of relying on obscure Windows features.
Date published: 2022-04-09
Rated 4 out of 5 by
DaveBra from
TT for 2021 is somewhat confusing
Been using TT exclusively for about 14 years now. Has been basically an effortless, smooth process until this year
Date published: 2022-04-09
Rated 5 out of 5 by
gozeedos from
Awesome! Easy!
TurboTax takes the stress out of filing! Easy to do! feel confident doing them myself!!! Highly recommend !!!
Date published: 2022-04-09
Rated 4 out of 5 by
Carl 83 from
Married vs Single
This was our first year together and we could not compare married vs single, which is too bad, so we just had to believe Turbo Tax.
Date published: 2022-04-09
Rated 5 out of 5 by
CCrocker92 from
Turbo Tax made my life easier!
Turbo walked me through all the steps, it was simple to follow along. I did enter my info manually only because I didn't have access to upload documents. I plan to use Turbo again next year.
Date published: 2022-04-09
Rated 4 out of 5 by
THUGGLADYBUGG from
Great
The actual tax instructions were a little difficult but my Tax preparer was amazing and quick
Date published: 2022-04-09
Rated 5 out of 5 by
Mickie99 from
Turbo Tax Rating
Using Turbo Tax was easy. They guided me throught each step and prepared all forms ad work sheet for me. I have used Turbo Tax for several years now and will continue because of their service and professional care I get. I recommend Turbo Tax for everyone to use.
Date published: 2022-04-09
Rated 5 out of 5 by
Gary45Money from
Turbo Tax is legit and awesome!
I have used the software for the last 10 years and it makes is simple to do my taxes year after year.
Date published: 2022-04-09
Rated 5 out of 5 by
Sassy1168 from
Great help from Helen at Turbo Tax!
I was disappointed to not be able to do my own taxes this year because of new circumstances. But.....I am so happy that I got to know Helen while she helped me through the process. She is amazing.
All TurboTax® Offerings Reviews - Page 7771
Date published: 2022-04-09
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
RelentlessCLB from
TurboTax makes tax filing better!
When you have a question the help tools are easy to access and read. If you still have questions TurboTax has live agent chats to further assist. Not sure why anyone would try to file their taxes without TurboTax.
Date published: 2022-04-09
Rated 3 out of 5 by
Art Lover 2 from
Crashes on some Windows systems and it very slow
I've been using Turbotax for over 20 years but the last two years (2020 and 2021) have been very frustrating because the system crashes or hangs up when it tries to install updates and I have to manually uninstall it and re-install with updates turned off in order to get it to work. (And when I tell Windows to uninstall it it failes.) I then go to another computer, which has a very limited capacity but somehow will (eventually) load the return and submit it. Turbotax help has been of no help whatsoever. I developed software for over 40 years and I think I know the problem. Turbotax tries to make use of some Windows features that appear not to work on my system, despite the fact that I've had it checked out twice at local computer repair outlets. If they were truly professional software developers they would have more stand-alone capability instead of relying on obscure Windows features.
Date published: 2022-04-09
Rated 4 out of 5 by
DaveBra from
TT for 2021 is somewhat confusing
Been using TT exclusively for about 14 years now. Has been basically an effortless, smooth process until this year
Date published: 2022-04-09
Rated 5 out of 5 by
gozeedos from
Awesome! Easy!
TurboTax takes the stress out of filing! Easy to do! feel confident doing them myself!!! Highly recommend !!!
Date published: 2022-04-09
Rated 4 out of 5 by
Carl 83 from
Married vs Single
This was our first year together and we could not compare married vs single, which is too bad, so we just had to believe Turbo Tax.
Date published: 2022-04-09
Rated 5 out of 5 by
CCrocker92 from
Turbo Tax made my life easier!
Turbo walked me through all the steps, it was simple to follow along. I did enter my info manually only because I didn't have access to upload documents. I plan to use Turbo again next year.
Date published: 2022-04-09
Rated 4 out of 5 by
THUGGLADYBUGG from
Great
The actual tax instructions were a little difficult but my Tax preparer was amazing and quick
Date published: 2022-04-09
Rated 5 out of 5 by
Mickie99 from
Turbo Tax Rating
Using Turbo Tax was easy. They guided me throught each step and prepared all forms ad work sheet for me. I have used Turbo Tax for several years now and will continue because of their service and professional care I get. I recommend Turbo Tax for everyone to use.
Date published: 2022-04-09
Rated 5 out of 5 by
Gary45Money from
Turbo Tax is legit and awesome!
I have used the software for the last 10 years and it makes is simple to do my taxes year after year.
Date published: 2022-04-09
Rated 5 out of 5 by
Sassy1168 from
Great help from Helen at Turbo Tax!
I was disappointed to not be able to do my own taxes this year because of new circumstances. But.....I am so happy that I got to know Helen while she helped me through the process. She is amazing.
All TurboTax® Offerings Reviews - Page 7771
Date published: 2022-04-09