TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
JNorms from
Add on fees are a bit much
Using Turbo Tax is simple and convenient. However, the add-on fees are a bit much. I could not find one document because it was hidden under the W2s (I have a foreign income) cost $50 just to show me where the document was located. I also didn't like that the person helping me asked to take over my computer.
Date published: 2021-02-27
Rated 5 out of 5 by
Daradhalli from
Awesome
very satisfied with whole experience.Simplified tax experience.
Date published: 2021-02-27
Rated 4 out of 5 by
Jjbliv from
Too many hidden charges
It wouldn't E file and it would not tell me why or how to fix it. Charged for deluxe because of a $112 voluntary retirement auto deduction
Date published: 2021-02-27
Rated 3 out of 5 by
Nickname19851085 from
Turbotax is easy to use
TurboTax is easy to use but it's definitely not free. $120 to file and to get direct deposit when they advertise free. Maybe I'm confused on what free means.
Date published: 2021-02-27
Rated 5 out of 5 by
Angus19 from
TurboTax is awesome
I've used TurboTax previously and I love the ease of language and questions so I can file my taxes.
Date published: 2021-02-27
Rated 3 out of 5 by
Etorres007 from
Turbo Tax Software problems
Turbo Tax has been always very reliable, but this year my CA tax was rejected, it was a wake up call when I found out it was a software problem, I always though I could trust my taxes to you, but even the most sophisticated system fail, and we can be in trouble with the CA Franchise Tax agency. That is a scary thing, you don't want to mess with these agencies.
Date published: 2021-02-27
Rated 5 out of 5 by
Sam229 from
Still easy
Convenient and comforting to have professional guidance
Date published: 2021-02-27
Rated 5 out of 5 by
Monica 77 from
Turbo Tax is Awesome and very self effecient
I have been using turbo tax for over 10 years and they have never disappointed
Date published: 2021-02-27
Rated 4 out of 5 by
zippyman2 from
turbo tax is good
it was a good experience and it was easy to follow
Date published: 2021-02-27
Rated 5 out of 5 by
dlt2021 from
Turbo Tax is awesome
I've used Turbo Tax for years and have always been satisfied with the efile.
All TurboTax® Offerings Reviews - Page 7770
Date published: 2021-02-27
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
JNorms from
Add on fees are a bit much
Using Turbo Tax is simple and convenient. However, the add-on fees are a bit much. I could not find one document because it was hidden under the W2s (I have a foreign income) cost $50 just to show me where the document was located. I also didn't like that the person helping me asked to take over my computer.
Date published: 2021-02-27
Rated 5 out of 5 by
Daradhalli from
Awesome
very satisfied with whole experience.Simplified tax experience.
Date published: 2021-02-27
Rated 4 out of 5 by
Jjbliv from
Too many hidden charges
It wouldn't E file and it would not tell me why or how to fix it. Charged for deluxe because of a $112 voluntary retirement auto deduction
Date published: 2021-02-27
Rated 3 out of 5 by
Nickname19851085 from
Turbotax is easy to use
TurboTax is easy to use but it's definitely not free. $120 to file and to get direct deposit when they advertise free. Maybe I'm confused on what free means.
Date published: 2021-02-27
Rated 5 out of 5 by
Angus19 from
TurboTax is awesome
I've used TurboTax previously and I love the ease of language and questions so I can file my taxes.
Date published: 2021-02-27
Rated 3 out of 5 by
Etorres007 from
Turbo Tax Software problems
Turbo Tax has been always very reliable, but this year my CA tax was rejected, it was a wake up call when I found out it was a software problem, I always though I could trust my taxes to you, but even the most sophisticated system fail, and we can be in trouble with the CA Franchise Tax agency. That is a scary thing, you don't want to mess with these agencies.
Date published: 2021-02-27
Rated 5 out of 5 by
Sam229 from
Still easy
Convenient and comforting to have professional guidance
Date published: 2021-02-27
Rated 5 out of 5 by
Monica 77 from
Turbo Tax is Awesome and very self effecient
I have been using turbo tax for over 10 years and they have never disappointed
Date published: 2021-02-27
Rated 4 out of 5 by
zippyman2 from
turbo tax is good
it was a good experience and it was easy to follow
Date published: 2021-02-27
Rated 5 out of 5 by
dlt2021 from
Turbo Tax is awesome
I've used Turbo Tax for years and have always been satisfied with the efile.
All TurboTax® Offerings Reviews - Page 7770
Date published: 2021-02-27