TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from Great idea.. I had a few, pretty basic questions. When I asked for help, the answers were unknown, and the help was unclear. I didn't have any major or strange tax issues, so I was pretty surprised that they had no clear answers for me. I'm sure that they were busy, and put their best effort forward... but their service was unhelpful and kind of unprofessional. For the amount it costs, this service is not worth it. Additionally, as a TurboTax customer for almost 2 decades, I was a bit frustrated at how hard it was to navigate the questions and sections this year, as opposed to previous filings.
Date published: 2022-02-24
Rated 5 out of 5 by from I love turbo tax it makes taxes very fun Turbo tax is easy to use I love ittttttttttttttttttt
Date published: 2022-02-24
Rated 5 out of 5 by from Love Turbotax Makes my tax filing so simple! And it is inexpensive!
Date published: 2022-02-24
Rated 5 out of 5 by from Very easy! Very easy and doable. Took me about 1 hour but it was still very easy and informative.
Date published: 2022-02-24
Rated 5 out of 5 by from turbo tax #1 Turbo Tax is fast and easy!!! and free free free free
Date published: 2022-02-24
Rated 5 out of 5 by from This was easy to do This was my first time filing and it was very easy to understand and follow along
Date published: 2022-02-24
Rated 5 out of 5 by from User Friendly Since I have been using Turbo Tax, I have always felt that I wasn’t alone. Having tax experts available to assist readily is priceless.
Date published: 2022-02-24
Rated 5 out of 5 by from Awesome Very easy and understanding to use and I will recommend people to use it
Date published: 2022-02-24
Rated 4 out of 5 by from easy to do IT WAS THE EASE OF DOING MY OWN TAXES. JUST UNREAL.
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo tax is easy and helpful Turbo tax makes doing taxes easy. Customer service rep. answered all of my questions.
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 7766
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Great idea.. I had a few, pretty basic questions. When I asked for help, the answers were unknown, and the help was unclear. I didn't have any major or strange tax issues, so I was pretty surprised that they had no clear answers for me. I'm sure that they were busy, and put their best effort forward... but their service was unhelpful and kind of unprofessional. For the amount it costs, this service is not worth it. Additionally, as a TurboTax customer for almost 2 decades, I was a bit frustrated at how hard it was to navigate the questions and sections this year, as opposed to previous filings.
Date published: 2022-02-24
Rated 5 out of 5 by from I love turbo tax it makes taxes very fun Turbo tax is easy to use I love ittttttttttttttttttt
Date published: 2022-02-24
Rated 5 out of 5 by from Love Turbotax Makes my tax filing so simple! And it is inexpensive!
Date published: 2022-02-24
Rated 5 out of 5 by from Very easy! Very easy and doable. Took me about 1 hour but it was still very easy and informative.
Date published: 2022-02-24
Rated 5 out of 5 by from turbo tax #1 Turbo Tax is fast and easy!!! and free free free free
Date published: 2022-02-24
Rated 5 out of 5 by from This was easy to do This was my first time filing and it was very easy to understand and follow along
Date published: 2022-02-24
Rated 5 out of 5 by from User Friendly Since I have been using Turbo Tax, I have always felt that I wasn’t alone. Having tax experts available to assist readily is priceless.
Date published: 2022-02-24
Rated 5 out of 5 by from Awesome Very easy and understanding to use and I will recommend people to use it
Date published: 2022-02-24
Rated 4 out of 5 by from easy to do IT WAS THE EASE OF DOING MY OWN TAXES. JUST UNREAL.
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo tax is easy and helpful Turbo tax makes doing taxes easy. Customer service rep. answered all of my questions.
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 7766