TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great customer service! The service provided to assist me filing my taxes was pleasant and extremely beneficial.
Date published: 2023-02-15
Rated 4 out of 5 by from Turbo Tax Reliable I have been using Turbo Tax for more years than I can remember. They have always provided me with up-to-date information and reliable answers to my questions.
Date published: 2023-02-15
Rated 4 out of 5 by from Turbotax a life saver, money saver too I love how everything is so easy and if you do run across an obstacle support is a click away.
Date published: 2023-02-15
Rated 5 out of 5 by from Turbo Tax Easy filing Turbo Tax was easy to use. It walked me through our tax filing step by step. I feel confident in filing our taxes this year.
Date published: 2023-02-15
Rated 5 out of 5 by from Turbo Tax is Awesome! Engaged with a turbo tax expert instantly and was able to answer my questions instantly along in showing and explaining. Made it easier to trust and file with turbo tax.
Date published: 2023-02-15
Rated 5 out of 5 by from Love this tax tool So easy to use. Does all the calculating for me. I will come back every year.
Date published: 2023-02-15
Rated 1 out of 5 by from Does not import 1040-SR pdf I have been using Turbo Tax since their first version for home PC's. It has always been a 5 star program until this year! I tried importing my 2021 tax form from last year and it wouln't do it. After many hours trying to get it to import my 1040-SR I discovered online that it won't import the 1040-SR!!!! So I had to manually enter all my tax information. More time wasted! It also won't give you your tax history report for previous years since it won't import last years return. THIS needs to be fixed or I am dome with Turbo Tax. You don't even have the option to select a normal 1040 in the program. It selects the 1040-SR and YOU can't change it to a regular 104-SR! I am very sorry I spent the $80 on this program.
Date published: 2023-02-15
Rated 4 out of 5 by from Great product but has too many ID checks This is a great way to do your taxes. The TurboTax method is about as simple as it gets, and it is very quick. The only issue I have is it wants to check one's ID several times during the tax preparation. It seems to me once should be enough.
Date published: 2023-02-15
Rated 4 out of 5 by from Long Time User of Turbo Tax I have used TuboTax since it's inception and am often amazed at the great way it is laid out. Importing info from brokerage accounts is awesome. And the interview process is easy to follow. As an older person whose eye sight is not what it used to be, I would say the print fonts they use needs to be darkened, At time I had difficulty in actually reading it. And the constant trying to sell me their "expert services" and other upgrades which I do not need was annoying to irritating.
Date published: 2023-02-15
Rated 5 out of 5 by from Great - I've used them for years I really like the question/answer format. And the chats I had when I had questions were pretty quick and answered my questions. Years ago when I used a CPA, I had to fill out a big questionnaire. This is easier and I feel like I have enough support from qualified tax experts to do it myself, even though my situation is complex (self-employed + retired, rental income, etc., etc.). Thank you TurboTax!
Date published: 2023-02-15
All TurboTax® Offerings Reviews - Page 7764
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great customer service! The service provided to assist me filing my taxes was pleasant and extremely beneficial.
Date published: 2023-02-15
Rated 4 out of 5 by from Turbo Tax Reliable I have been using Turbo Tax for more years than I can remember. They have always provided me with up-to-date information and reliable answers to my questions.
Date published: 2023-02-15
Rated 4 out of 5 by from Turbotax a life saver, money saver too I love how everything is so easy and if you do run across an obstacle support is a click away.
Date published: 2023-02-15
Rated 5 out of 5 by from Turbo Tax Easy filing Turbo Tax was easy to use. It walked me through our tax filing step by step. I feel confident in filing our taxes this year.
Date published: 2023-02-15
Rated 5 out of 5 by from Turbo Tax is Awesome! Engaged with a turbo tax expert instantly and was able to answer my questions instantly along in showing and explaining. Made it easier to trust and file with turbo tax.
Date published: 2023-02-15
Rated 5 out of 5 by from Love this tax tool So easy to use. Does all the calculating for me. I will come back every year.
Date published: 2023-02-15
Rated 1 out of 5 by from Does not import 1040-SR pdf I have been using Turbo Tax since their first version for home PC's. It has always been a 5 star program until this year! I tried importing my 2021 tax form from last year and it wouln't do it. After many hours trying to get it to import my 1040-SR I discovered online that it won't import the 1040-SR!!!! So I had to manually enter all my tax information. More time wasted! It also won't give you your tax history report for previous years since it won't import last years return. THIS needs to be fixed or I am dome with Turbo Tax. You don't even have the option to select a normal 1040 in the program. It selects the 1040-SR and YOU can't change it to a regular 104-SR! I am very sorry I spent the $80 on this program.
Date published: 2023-02-15
Rated 4 out of 5 by from Great product but has too many ID checks This is a great way to do your taxes. The TurboTax method is about as simple as it gets, and it is very quick. The only issue I have is it wants to check one's ID several times during the tax preparation. It seems to me once should be enough.
Date published: 2023-02-15
Rated 4 out of 5 by from Long Time User of Turbo Tax I have used TuboTax since it's inception and am often amazed at the great way it is laid out. Importing info from brokerage accounts is awesome. And the interview process is easy to follow. As an older person whose eye sight is not what it used to be, I would say the print fonts they use needs to be darkened, At time I had difficulty in actually reading it. And the constant trying to sell me their "expert services" and other upgrades which I do not need was annoying to irritating.
Date published: 2023-02-15
Rated 5 out of 5 by from Great - I've used them for years I really like the question/answer format. And the chats I had when I had questions were pretty quick and answered my questions. Years ago when I used a CPA, I had to fill out a big questionnaire. This is easier and I feel like I have enough support from qualified tax experts to do it myself, even though my situation is complex (self-employed + retired, rental income, etc., etc.). Thank you TurboTax!
Date published: 2023-02-15
All TurboTax® Offerings Reviews - Page 7764