TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Makes Taxes Easy I am thankful that Turbo Tax break down the process and makes it easy to understand.
Date published: 2022-02-23
Rated 5 out of 5 by from Great expereince Turbo Tax answered all my questions and if I had any problems they showed me how to take care of them
Date published: 2022-02-23
Rated 5 out of 5 by from Easy and Simple I didn’t need help it was super easy and fast. I liked if I did need assistance it was available
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax is Awesome with Amazing Customer Service I thought the process of filing might be more difficult after retiring and moving to another state. Lisa was right there with me guiding me with outstanding customer service using the chat messaging. She walked me through several screens I had questions about. I finished my taxes with the confidence that they were done accurately. Thank you, Turbo Tax!
Date published: 2022-02-23
Rated 5 out of 5 by from No Scam!! Turbo Tax walked me through a very simple filing method. I am getting more of a refund than I expected.....and for FREE!! Thank Turbo Tax. I recommend this service and product with 10 stars plus 2.
Date published: 2022-02-23
Rated 4 out of 5 by from 2021 return Used the business section for first time/ Don't know that it was totally worth the cost as the business is basically a loss.
Date published: 2022-02-23
Rated 5 out of 5 by from turbo tax free service easy to use gave best outcome even free service confirms information
Date published: 2022-02-23
Rated 5 out of 5 by from Easy to use Turbo tax is easy to use and free making it the best possible solution for me to accomplish the unpleasant task of filing my income tax each year
Date published: 2022-02-23
Rated 5 out of 5 by from Exhalent It was great. She was a true professional and was knowledgeable about her work
Date published: 2022-02-23
Rated 3 out of 5 by from I SWITCHED TO MAC, HAD A LOT OF FRUSTRATION There were no slide bars on the side to go up & down. Some pages did not display the bottom, so there was no access to the "continue" button. Also, I had questions but could NOT locate a phone number to call as I had in the past when I had an issue or question. There was NOT access too the forms at all times ( which I use to check info) UGH! In addition, the product said it would work for my Mac OS but then it wouldn't file. Message pop up said I needed to upgrade. FiNALLY, they sent a TTax update which let me file. There were a few places where info for that section clarified things better, IE qualified VS unqualified retirement plans.
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 7763
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Makes Taxes Easy I am thankful that Turbo Tax break down the process and makes it easy to understand.
Date published: 2022-02-23
Rated 5 out of 5 by from Great expereince Turbo Tax answered all my questions and if I had any problems they showed me how to take care of them
Date published: 2022-02-23
Rated 5 out of 5 by from Easy and Simple I didn’t need help it was super easy and fast. I liked if I did need assistance it was available
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax is Awesome with Amazing Customer Service I thought the process of filing might be more difficult after retiring and moving to another state. Lisa was right there with me guiding me with outstanding customer service using the chat messaging. She walked me through several screens I had questions about. I finished my taxes with the confidence that they were done accurately. Thank you, Turbo Tax!
Date published: 2022-02-23
Rated 5 out of 5 by from No Scam!! Turbo Tax walked me through a very simple filing method. I am getting more of a refund than I expected.....and for FREE!! Thank Turbo Tax. I recommend this service and product with 10 stars plus 2.
Date published: 2022-02-23
Rated 4 out of 5 by from 2021 return Used the business section for first time/ Don't know that it was totally worth the cost as the business is basically a loss.
Date published: 2022-02-23
Rated 5 out of 5 by from turbo tax free service easy to use gave best outcome even free service confirms information
Date published: 2022-02-23
Rated 5 out of 5 by from Easy to use Turbo tax is easy to use and free making it the best possible solution for me to accomplish the unpleasant task of filing my income tax each year
Date published: 2022-02-23
Rated 5 out of 5 by from Exhalent It was great. She was a true professional and was knowledgeable about her work
Date published: 2022-02-23
Rated 3 out of 5 by from I SWITCHED TO MAC, HAD A LOT OF FRUSTRATION There were no slide bars on the side to go up & down. Some pages did not display the bottom, so there was no access to the "continue" button. Also, I had questions but could NOT locate a phone number to call as I had in the past when I had an issue or question. There was NOT access too the forms at all times ( which I use to check info) UGH! In addition, the product said it would work for my Mac OS but then it wouldn't file. Message pop up said I needed to upgrade. FiNALLY, they sent a TTax update which let me file. There were a few places where info for that section clarified things better, IE qualified VS unqualified retirement plans.
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 7763