TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Alicia N from
Easy to use
Easy to use. Easy to file and pay taxes. Faster than how I use to do my taxes.
Date published: 2022-03-25
Rated 5 out of 5 by
DowntownTexas from
Justice did a fantastic job
Justice was responsive and helpful. I can tell he did a great job and was diligent. His attention to detail is appreciated.
Date published: 2022-03-25
Rated 4 out of 5 by
fergetting from
Love Turbo Tax, However Beware the Auto Fees
I really like Turbo Tax and have used it for years. The customer service is great and accessible- However be aware the upcharges- Uncheck the boxes if you dont want additional fees/ services added. It is persistent on almost every screen at the end, pay close attention and uncheck services you don't need or want!
Date published: 2022-03-25
Rated 5 out of 5 by
LilaMichele from
Turbo Tax Terrific
Easy, efficient, links for additional info handy, keeps your place. Phew...
Date published: 2022-03-25
Rated 5 out of 5 by
KojiK from
Very efficient
Joseph was patient and clear on his instructions and explanation and easy to be reached. Great help
Date published: 2022-03-25
Rated 2 out of 5 by
Ready2moveon from
Not happy with the fees
I am not giving you a higher rate because you charge to much. Next year I will no longer use your services.
Date published: 2022-03-25
Rated 5 out of 5 by
clmavila from
TurboTax is amazing!
Thank goodness for TurboTax! So easy to use and they make it painless! They walk you through all of the steps. This is our 8th year in a row and we will continue to use it.
Date published: 2022-03-25
Rated 5 out of 5 by
OldFart88 from
We have used Turbo Taxfor several years.
Government tax forms are complex and not always easy to access. The TurboTax interview format works, as long as you dig down through all the options. They supply all the forms and do all the math. The electronic import from financial institutions is also helpful.
Date published: 2022-03-25
Rated 5 out of 5 by
Pastorjcr from
Very Good Experience
Easy to prepare return, particularly during this COVID era. Everything was very easy and quick.
Date published: 2022-03-25
Rated 5 out of 5 by
2022 help from
Thank you
Thank you for your patient. Your quick reply is greatly appreciated.
All TurboTax® Offerings Reviews - Page 7763
Date published: 2022-03-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Alicia N from
Easy to use
Easy to use. Easy to file and pay taxes. Faster than how I use to do my taxes.
Date published: 2022-03-25
Rated 5 out of 5 by
DowntownTexas from
Justice did a fantastic job
Justice was responsive and helpful. I can tell he did a great job and was diligent. His attention to detail is appreciated.
Date published: 2022-03-25
Rated 4 out of 5 by
fergetting from
Love Turbo Tax, However Beware the Auto Fees
I really like Turbo Tax and have used it for years. The customer service is great and accessible- However be aware the upcharges- Uncheck the boxes if you dont want additional fees/ services added. It is persistent on almost every screen at the end, pay close attention and uncheck services you don't need or want!
Date published: 2022-03-25
Rated 5 out of 5 by
LilaMichele from
Turbo Tax Terrific
Easy, efficient, links for additional info handy, keeps your place. Phew...
Date published: 2022-03-25
Rated 5 out of 5 by
KojiK from
Very efficient
Joseph was patient and clear on his instructions and explanation and easy to be reached. Great help
Date published: 2022-03-25
Rated 2 out of 5 by
Ready2moveon from
Not happy with the fees
I am not giving you a higher rate because you charge to much. Next year I will no longer use your services.
Date published: 2022-03-25
Rated 5 out of 5 by
clmavila from
TurboTax is amazing!
Thank goodness for TurboTax! So easy to use and they make it painless! They walk you through all of the steps. This is our 8th year in a row and we will continue to use it.
Date published: 2022-03-25
Rated 5 out of 5 by
OldFart88 from
We have used Turbo Taxfor several years.
Government tax forms are complex and not always easy to access. The TurboTax interview format works, as long as you dig down through all the options. They supply all the forms and do all the math. The electronic import from financial institutions is also helpful.
Date published: 2022-03-25
Rated 5 out of 5 by
Pastorjcr from
Very Good Experience
Easy to prepare return, particularly during this COVID era. Everything was very easy and quick.
Date published: 2022-03-25
Rated 5 out of 5 by
2022 help from
Thank you
Thank you for your patient. Your quick reply is greatly appreciated.
All TurboTax® Offerings Reviews - Page 7763
Date published: 2022-03-25