TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from TURBOTAX IS THE BEST! I used to fear tax time until I started using TurboTax. This is my eighth year using them now and tax season is pretty stress free. Thanks Turbotax.
Date published: 2021-03-05
Rated 3 out of 5 by from More challenging to use this year than before I have used turbotax for several years and this year was more challenging. I found myself looking up information that then would be provided automatically three windows later. I looked up a couple of forms expecting to have a link to visit them in the documents but did not find them linked and had to walk back through many steps and do IRS research to find what section they were in. When the taxes were checked for problems, a problem was found but I was sent to the actual document and there was no walk through provided. Deciding what was to be entered on line x, subsection Q in relation to line % was very difficult and I only hope I did it correctly. Avoiding these stressful situations is the primary reason I purchase Turbotax each year. I was not pleased with the lack of additional support in this version.
Date published: 2021-03-05
Rated 5 out of 5 by from Easy and efficient The entire process is amazing and very easy. The only exception was one of the YP forms that I had to review and enter an amount. There weren't any instructions as to what to do and I had to try 3 times, lol. I will continue to use this for my tax returns!
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax It was easy and fast. i will continue to use this service
Date published: 2021-03-05
Rated 4 out of 5 by from a little time consuming I had a question about my return and she was patient and able to walk me through it
Date published: 2021-03-05
Rated 5 out of 5 by from Great Tool! Been using Turbo Tax for several years now! Wouldn't do our taxes any other way!!
Date published: 2021-03-05
Rated 4 out of 5 by from Turbo Tax is very helpful in preparing my taxes Had a little trouble with resolving the errors, but finally worked it out.
Date published: 2021-03-05
Rated 3 out of 5 by from almost lost a lot of money! Product is good and I have used it every year - however I think this product could improve with regard to 1099-B and RSU filing. Exercised RSUs hit box 1 of w2 and also 1099-B. E-trade 1099-B had a supplement for adjusted cost basis. Just uploading the 1099-B without the supplement increases the federal and state payment amount by the amount of the gain x cap gains rate. The UI should be explicit about the possibility of double-counting gains from RSU transactions in both the 1099-B and W2. Just some copy text or a warning. Had I not spent hours reading IRS guidance and articles last night I would have overpaid by 2x what I ended up owing.
Date published: 2021-03-05
Rated 5 out of 5 by from My Whole Family Benefits from TurboTax TurboTax can handle everything from my rental property to investments, to my fathers and mother-in-laws taxes, to my young working son. My whole family is better off because of its ease of use and features.
Date published: 2021-03-05
Rated 2 out of 5 by from very expensive price is extremely high for service . should have a cheaper option
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 7763
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TURBOTAX IS THE BEST! I used to fear tax time until I started using TurboTax. This is my eighth year using them now and tax season is pretty stress free. Thanks Turbotax.
Date published: 2021-03-05
Rated 3 out of 5 by from More challenging to use this year than before I have used turbotax for several years and this year was more challenging. I found myself looking up information that then would be provided automatically three windows later. I looked up a couple of forms expecting to have a link to visit them in the documents but did not find them linked and had to walk back through many steps and do IRS research to find what section they were in. When the taxes were checked for problems, a problem was found but I was sent to the actual document and there was no walk through provided. Deciding what was to be entered on line x, subsection Q in relation to line % was very difficult and I only hope I did it correctly. Avoiding these stressful situations is the primary reason I purchase Turbotax each year. I was not pleased with the lack of additional support in this version.
Date published: 2021-03-05
Rated 5 out of 5 by from Easy and efficient The entire process is amazing and very easy. The only exception was one of the YP forms that I had to review and enter an amount. There weren't any instructions as to what to do and I had to try 3 times, lol. I will continue to use this for my tax returns!
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax It was easy and fast. i will continue to use this service
Date published: 2021-03-05
Rated 4 out of 5 by from a little time consuming I had a question about my return and she was patient and able to walk me through it
Date published: 2021-03-05
Rated 5 out of 5 by from Great Tool! Been using Turbo Tax for several years now! Wouldn't do our taxes any other way!!
Date published: 2021-03-05
Rated 4 out of 5 by from Turbo Tax is very helpful in preparing my taxes Had a little trouble with resolving the errors, but finally worked it out.
Date published: 2021-03-05
Rated 3 out of 5 by from almost lost a lot of money! Product is good and I have used it every year - however I think this product could improve with regard to 1099-B and RSU filing. Exercised RSUs hit box 1 of w2 and also 1099-B. E-trade 1099-B had a supplement for adjusted cost basis. Just uploading the 1099-B without the supplement increases the federal and state payment amount by the amount of the gain x cap gains rate. The UI should be explicit about the possibility of double-counting gains from RSU transactions in both the 1099-B and W2. Just some copy text or a warning. Had I not spent hours reading IRS guidance and articles last night I would have overpaid by 2x what I ended up owing.
Date published: 2021-03-05
Rated 5 out of 5 by from My Whole Family Benefits from TurboTax TurboTax can handle everything from my rental property to investments, to my fathers and mother-in-laws taxes, to my young working son. My whole family is better off because of its ease of use and features.
Date published: 2021-03-05
Rated 2 out of 5 by from very expensive price is extremely high for service . should have a cheaper option
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 7763