TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from great turbo tax great service for many years great help peace of mind i think gets easier every year
Date published: 2023-03-03
Rated 5 out of 5 by from Easy Do It Yourself Great experience - Juan M chatted with me, he answered all my questions.
Date published: 2023-03-03
Rated 5 out of 5 by from Smooth Transaction! Real easy especially for it being my first time filing. Turbo tax shares every step of the way with pop up tutorials.
Date published: 2023-03-03
Rated 1 out of 5 by from Charged me double I selected the cheapest options every time I could. Ended up paying more that it seemed like I was going to.
Date published: 2023-03-03
Rated 5 out of 5 by from Thanks I got stuck with entering some information. I was able to chat with a specialist in less than five minutes and wrapped up my return with ease.
Date published: 2023-03-03
Rated 5 out of 5 by from Always good! Always super easy to use, they saved me millions!!
Date published: 2023-03-03
Rated 4 out of 5 by from Great Help from TurboTax The best part of this experience was speaking to Laura C., one of the turbotax live agents. She hands down was literally the best ever. She resolved the reason my return wasnt going through and she was super personable as well. Not a robot like you encounter with other live chat services. It was like I was chatting with a friend while getting my taxes done. We need more like her in the world! From the mom of an angry three year old :)
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo Tax premium Amazing as always, have used TT for 20+ years and always will
Date published: 2023-03-03
Rated 5 out of 5 by from First Time User This was great. I've never used Turbo Tax before. I recommend others to use this to file their own taxes. Thank you Turbo Tax.
Date published: 2023-03-03
Rated 3 out of 5 by from Ran into a lot of errors Even after entering documents that have everything filled out on them, I had to continue to go back and reenter information multiple times. I spent an hour in a loop that could have been avoided. There has to be an easier way to transfer information online, especially in the year 2023. I'm a full-time student working part-time, and the additional fees you guys pack on aren't ideal for my situation.
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 7760
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great turbo tax great service for many years great help peace of mind i think gets easier every year
Date published: 2023-03-03
Rated 5 out of 5 by from Easy Do It Yourself Great experience - Juan M chatted with me, he answered all my questions.
Date published: 2023-03-03
Rated 5 out of 5 by from Smooth Transaction! Real easy especially for it being my first time filing. Turbo tax shares every step of the way with pop up tutorials.
Date published: 2023-03-03
Rated 1 out of 5 by from Charged me double I selected the cheapest options every time I could. Ended up paying more that it seemed like I was going to.
Date published: 2023-03-03
Rated 5 out of 5 by from Thanks I got stuck with entering some information. I was able to chat with a specialist in less than five minutes and wrapped up my return with ease.
Date published: 2023-03-03
Rated 5 out of 5 by from Always good! Always super easy to use, they saved me millions!!
Date published: 2023-03-03
Rated 4 out of 5 by from Great Help from TurboTax The best part of this experience was speaking to Laura C., one of the turbotax live agents. She hands down was literally the best ever. She resolved the reason my return wasnt going through and she was super personable as well. Not a robot like you encounter with other live chat services. It was like I was chatting with a friend while getting my taxes done. We need more like her in the world! From the mom of an angry three year old :)
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo Tax premium Amazing as always, have used TT for 20+ years and always will
Date published: 2023-03-03
Rated 5 out of 5 by from First Time User This was great. I've never used Turbo Tax before. I recommend others to use this to file their own taxes. Thank you Turbo Tax.
Date published: 2023-03-03
Rated 3 out of 5 by from Ran into a lot of errors Even after entering documents that have everything filled out on them, I had to continue to go back and reenter information multiple times. I spent an hour in a loop that could have been avoided. There has to be an easier way to transfer information online, especially in the year 2023. I'm a full-time student working part-time, and the additional fees you guys pack on aren't ideal for my situation.
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 7760