TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
richard 66 from
great turbo tax
great service for many years great help peace of mind i think gets easier every year
Date published: 2023-03-03
Rated 5 out of 5 by
EECV from
Easy Do It Yourself
Great experience - Juan M chatted with me, he answered all my questions.
Date published: 2023-03-03
Rated 5 out of 5 by
Nate_Dogg06 from
Smooth Transaction!
Real easy especially for it being my first time filing. Turbo tax shares every step of the way with pop up tutorials.
Date published: 2023-03-03
Rated 1 out of 5 by
person1243213 from
Charged me double
I selected the cheapest options every time I could. Ended up paying more that it seemed like I was going to.
Date published: 2023-03-03
Rated 5 out of 5 by
Meli10451 from
Thanks
I got stuck with entering some information. I was able to chat with a specialist in less than five minutes and wrapped up my return with ease.
Date published: 2023-03-03
Rated 5 out of 5 by
Joeymandella8a55 from
Always good!
Always super easy to use, they saved me millions!!
Date published: 2023-03-03
Rated 4 out of 5 by
TiaraD from
Great Help from TurboTax
The best part of this experience was speaking to Laura C., one of the turbotax live agents. She hands down was literally the best ever. She resolved the reason my return wasnt going through and she was super personable as well. Not a robot like you encounter with other live chat services. It was like I was chatting with a friend while getting my taxes done. We need more like her in the world! From the mom of an angry three year old :)
Date published: 2023-03-03
Rated 5 out of 5 by
SmokChef from
Turbo Tax premium
Amazing as always, have used TT for 20+ years and always will
Date published: 2023-03-03
Rated 5 out of 5 by
Kings1stTime from
First Time User
This was great. I've never used Turbo Tax before. I recommend others to use this to file their own taxes. Thank you Turbo Tax.
Date published: 2023-03-03
Rated 3 out of 5 by
castudent23 from
Ran into a lot of errors
Even after entering documents that have everything filled out on them, I had to continue to go back and reenter information multiple times. I spent an hour in a loop that could have been avoided. There has to be an easier way to transfer information online, especially in the year 2023. I'm a full-time student working part-time, and the additional fees you guys pack on aren't ideal for my situation.
All TurboTax® Offerings Reviews - Page 7760
Date published: 2023-03-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
richard 66 from
great turbo tax
great service for many years great help peace of mind i think gets easier every year
Date published: 2023-03-03
Rated 5 out of 5 by
EECV from
Easy Do It Yourself
Great experience - Juan M chatted with me, he answered all my questions.
Date published: 2023-03-03
Rated 5 out of 5 by
Nate_Dogg06 from
Smooth Transaction!
Real easy especially for it being my first time filing. Turbo tax shares every step of the way with pop up tutorials.
Date published: 2023-03-03
Rated 1 out of 5 by
person1243213 from
Charged me double
I selected the cheapest options every time I could. Ended up paying more that it seemed like I was going to.
Date published: 2023-03-03
Rated 5 out of 5 by
Meli10451 from
Thanks
I got stuck with entering some information. I was able to chat with a specialist in less than five minutes and wrapped up my return with ease.
Date published: 2023-03-03
Rated 5 out of 5 by
Joeymandella8a55 from
Always good!
Always super easy to use, they saved me millions!!
Date published: 2023-03-03
Rated 4 out of 5 by
TiaraD from
Great Help from TurboTax
The best part of this experience was speaking to Laura C., one of the turbotax live agents. She hands down was literally the best ever. She resolved the reason my return wasnt going through and she was super personable as well. Not a robot like you encounter with other live chat services. It was like I was chatting with a friend while getting my taxes done. We need more like her in the world! From the mom of an angry three year old :)
Date published: 2023-03-03
Rated 5 out of 5 by
SmokChef from
Turbo Tax premium
Amazing as always, have used TT for 20+ years and always will
Date published: 2023-03-03
Rated 5 out of 5 by
Kings1stTime from
First Time User
This was great. I've never used Turbo Tax before. I recommend others to use this to file their own taxes. Thank you Turbo Tax.
Date published: 2023-03-03
Rated 3 out of 5 by
castudent23 from
Ran into a lot of errors
Even after entering documents that have everything filled out on them, I had to continue to go back and reenter information multiple times. I spent an hour in a loop that could have been avoided. There has to be an easier way to transfer information online, especially in the year 2023. I'm a full-time student working part-time, and the additional fees you guys pack on aren't ideal for my situation.
All TurboTax® Offerings Reviews - Page 7760
Date published: 2023-03-03