TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from It's fairly convenient, though pricey Though I didn't have to pay $200+ (H&R), I had just about almost paid that amount. So... hey thanks for making my no-brainer-taxes easy I guess?
Date published: 2023-03-03
Rated 5 out of 5 by from love turbotax self explanatory and understandable. doing taxes on my own saved me money.
Date published: 2023-03-03
Rated 1 out of 5 by from 5 Star Fed Rating, 1 Star State Rating Absolutely no issues filing the federal 1065. Very Easy But when I try to file the Kentucky PTE the software will not let me file electronically and I cannot figure out why. I have no overrides. So now I have to snail mail 60 pages.
Date published: 2023-03-03
Rated 5 out of 5 by from Make it easy It is easy to navigate and complete process. Have used for 5 years.
Date published: 2023-03-03
Rated 5 out of 5 by from Very happy with Turbo Tax. Again very happy with Turbo tax, will continue to use it year after year.
Date published: 2023-03-03
Rated 1 out of 5 by from Not like they used to be Overall this was a much different experience than previous years. Federal (and consequently state) filings were both rejected due to a software bug that only said 'return March 3rd to correct with a new software release'. Was then contacted by customer service the day prior regarding the rejection and was hung up on the first time, and after calling back the second time the person was very unprofessional and just told me to, well, just wait until the 3rd. No additional explanation or even apology was offered. I used to regard Turbotax as one of the premier, most reputable e-filing software but not likely to be using them for future filings.
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo Tax is great Helpful tips and thorough processing - easy to follow instructions
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo tax made it easier Great experience use them all the time hope they are as good next year
Date published: 2023-03-03
Rated 4 out of 5 by from turbo tax is great it was just fine easy and clear i didn't have any trouble at all
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo tax was awesome Very easy program to follow, with lots of instructions and help
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 7759
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from It's fairly convenient, though pricey Though I didn't have to pay $200+ (H&R), I had just about almost paid that amount. So... hey thanks for making my no-brainer-taxes easy I guess?
Date published: 2023-03-03
Rated 5 out of 5 by from love turbotax self explanatory and understandable. doing taxes on my own saved me money.
Date published: 2023-03-03
Rated 1 out of 5 by from 5 Star Fed Rating, 1 Star State Rating Absolutely no issues filing the federal 1065. Very Easy But when I try to file the Kentucky PTE the software will not let me file electronically and I cannot figure out why. I have no overrides. So now I have to snail mail 60 pages.
Date published: 2023-03-03
Rated 5 out of 5 by from Make it easy It is easy to navigate and complete process. Have used for 5 years.
Date published: 2023-03-03
Rated 5 out of 5 by from Very happy with Turbo Tax. Again very happy with Turbo tax, will continue to use it year after year.
Date published: 2023-03-03
Rated 1 out of 5 by from Not like they used to be Overall this was a much different experience than previous years. Federal (and consequently state) filings were both rejected due to a software bug that only said 'return March 3rd to correct with a new software release'. Was then contacted by customer service the day prior regarding the rejection and was hung up on the first time, and after calling back the second time the person was very unprofessional and just told me to, well, just wait until the 3rd. No additional explanation or even apology was offered. I used to regard Turbotax as one of the premier, most reputable e-filing software but not likely to be using them for future filings.
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo Tax is great Helpful tips and thorough processing - easy to follow instructions
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo tax made it easier Great experience use them all the time hope they are as good next year
Date published: 2023-03-03
Rated 4 out of 5 by from turbo tax is great it was just fine easy and clear i didn't have any trouble at all
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo tax was awesome Very easy program to follow, with lots of instructions and help
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 7759