TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from TurboTax has a new customer for life. Easy to maneuver through the maze of forms. Had a slight problem filing. Needed to speak with to a person. He was very knowledgeable and handled it in a professional manner. This caused a very slight delay in filing and TurboTax made sure I knew when to expect a resolution. Estimate was right on the dot! Also found me larger refund than expected.
Date published: 2021-03-07
Rated 3 out of 5 by from Worst year I had using Turbo Tax Had a lot of issues with this years software. I had trouble saving my files, printing and getting attachments done. Anyway it all worked out and I finished my taxes!!
Date published: 2021-03-07
Rated 5 out of 5 by from TurboTax makes this so easy I love that I don't need to have a pile of paperwork with me, turbo remembers it all
Date published: 2021-03-07
Rated 3 out of 5 by from RMD The advice regarding the RMD does not appear to be correct. Those who turn 70 1/2 in 2020 did not have to take an RMD until they turn 72 in 2022.
Date published: 2021-03-07
Rated 5 out of 5 by from Turbo Tax was Awsome It steps you through all aspects of each item addressed
Date published: 2021-03-07
Rated 5 out of 5 by from QUICK AND SIMPLE Very easy to use. First time filing on my own and they walked me through step by step.
Date published: 2021-03-07
Rated 5 out of 5 by from Awesome The live Expert really help me a lot I would definitely recommend for anyone who has problems with computers!!!!
Date published: 2021-03-07
Rated 5 out of 5 by from Love it. Everyone should use it. I have been using TurboTax for years. I recommend it to everyone.
Date published: 2021-03-07
Rated 5 out of 5 by from TURBO TAX - Great Software I've been using Turbo Tax for years and it's great! Walks you through all steps so mistakes are rare if any. Highly recommend it for simple returns.
Date published: 2021-03-07
Rated 4 out of 5 by from love hate relationship with Turbo tax Generally I love his software; it is easy to follow, includes all necessary info and has fairly understandable online help available. I HATE the fact that boxes uncheck themselves that you've checked before when you go back in and want to double check or correct something, especially in the rental property section. I'm also not a fan of not being able to correct items in the forms. Here's another suggestion; when you have errors, you should be able to double click on them and go to the "easy step" item where you have to fix it. I had a few items where specific worksheets weren't filled out (not required for return filing) and all I could do was enter one line, or check the box. No explanation as to what I needed these worksheets for (even when I searched help). initially the "fix it" option told me I needed a form about medical insurance (did I have it all years) then I couldn't find the form, and the error message later just disappeared. ridiculous.
Date published: 2021-03-07
All TurboTax® Offerings Reviews - Page 7755
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax has a new customer for life. Easy to maneuver through the maze of forms. Had a slight problem filing. Needed to speak with to a person. He was very knowledgeable and handled it in a professional manner. This caused a very slight delay in filing and TurboTax made sure I knew when to expect a resolution. Estimate was right on the dot! Also found me larger refund than expected.
Date published: 2021-03-07
Rated 3 out of 5 by from Worst year I had using Turbo Tax Had a lot of issues with this years software. I had trouble saving my files, printing and getting attachments done. Anyway it all worked out and I finished my taxes!!
Date published: 2021-03-07
Rated 5 out of 5 by from TurboTax makes this so easy I love that I don't need to have a pile of paperwork with me, turbo remembers it all
Date published: 2021-03-07
Rated 3 out of 5 by from RMD The advice regarding the RMD does not appear to be correct. Those who turn 70 1/2 in 2020 did not have to take an RMD until they turn 72 in 2022.
Date published: 2021-03-07
Rated 5 out of 5 by from Turbo Tax was Awsome It steps you through all aspects of each item addressed
Date published: 2021-03-07
Rated 5 out of 5 by from QUICK AND SIMPLE Very easy to use. First time filing on my own and they walked me through step by step.
Date published: 2021-03-07
Rated 5 out of 5 by from Awesome The live Expert really help me a lot I would definitely recommend for anyone who has problems with computers!!!!
Date published: 2021-03-07
Rated 5 out of 5 by from Love it. Everyone should use it. I have been using TurboTax for years. I recommend it to everyone.
Date published: 2021-03-07
Rated 5 out of 5 by from TURBO TAX - Great Software I've been using Turbo Tax for years and it's great! Walks you through all steps so mistakes are rare if any. Highly recommend it for simple returns.
Date published: 2021-03-07
Rated 4 out of 5 by from love hate relationship with Turbo tax Generally I love his software; it is easy to follow, includes all necessary info and has fairly understandable online help available. I HATE the fact that boxes uncheck themselves that you've checked before when you go back in and want to double check or correct something, especially in the rental property section. I'm also not a fan of not being able to correct items in the forms. Here's another suggestion; when you have errors, you should be able to double click on them and go to the "easy step" item where you have to fix it. I had a few items where specific worksheets weren't filled out (not required for return filing) and all I could do was enter one line, or check the box. No explanation as to what I needed these worksheets for (even when I searched help). initially the "fix it" option told me I needed a form about medical insurance (did I have it all years) then I couldn't find the form, and the error message later just disappeared. ridiculous.
Date published: 2021-03-07
All TurboTax® Offerings Reviews - Page 7755