TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281604 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from QUICK AND SIMPLE Very easy to use. First time filing on my own and they walked me through step by step.
Date published: 2021-03-07
Rated 5 out of 5 by from Awesome The live Expert really help me a lot I would definitely recommend for anyone who has problems with computers!!!!
Date published: 2021-03-07
Rated 5 out of 5 by from Love it. Everyone should use it. I have been using TurboTax for years. I recommend it to everyone.
Date published: 2021-03-07
Rated 5 out of 5 by from TURBO TAX - Great Software I've been using Turbo Tax for years and it's great! Walks you through all steps so mistakes are rare if any. Highly recommend it for simple returns.
Date published: 2021-03-07
Rated 4 out of 5 by from love hate relationship with Turbo tax Generally I love his software; it is easy to follow, includes all necessary info and has fairly understandable online help available. I HATE the fact that boxes uncheck themselves that you've checked before when you go back in and want to double check or correct something, especially in the rental property section. I'm also not a fan of not being able to correct items in the forms. Here's another suggestion; when you have errors, you should be able to double click on them and go to the "easy step" item where you have to fix it. I had a few items where specific worksheets weren't filled out (not required for return filing) and all I could do was enter one line, or check the box. No explanation as to what I needed these worksheets for (even when I searched help). initially the "fix it" option told me I needed a form about medical insurance (did I have it all years) then I couldn't find the form, and the error message later just disappeared. ridiculous.
Date published: 2021-03-07
Rated 5 out of 5 by from Easy to use. I have been using turbotax for the past few years and really enjoy how easy it is to use and the ability to ask questions and have a person answer them right then and there, great job y'all.
Date published: 2021-03-07
Rated 3 out of 5 by from Owner Manager I had to manually fix K-1s for partners due to wrong allocation of guaranteed payments. Apart from this issue it seems relatively easy to use
Date published: 2021-03-07
Rated 5 out of 5 by from Easy as Pie Turbo Tax makes things simple with up to date info, last years info, and live help if needed. Fast, easy, and no red tape.
Date published: 2021-03-07
Rated 5 out of 5 by from TurboTax is Awesome TurboTax was very user friendly and took the anxiety out filing my taxes. Thanks TurboTax!
Date published: 2021-03-07
Rated 5 out of 5 by from love turbotax just love it! takes the headache and confusion on taxes away
Date published: 2021-03-07
All TurboTax® Offerings Reviews - Page 7754
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from QUICK AND SIMPLE Very easy to use. First time filing on my own and they walked me through step by step.
Date published: 2021-03-07
Rated 5 out of 5 by from Awesome The live Expert really help me a lot I would definitely recommend for anyone who has problems with computers!!!!
Date published: 2021-03-07
Rated 5 out of 5 by from Love it. Everyone should use it. I have been using TurboTax for years. I recommend it to everyone.
Date published: 2021-03-07
Rated 5 out of 5 by from TURBO TAX - Great Software I've been using Turbo Tax for years and it's great! Walks you through all steps so mistakes are rare if any. Highly recommend it for simple returns.
Date published: 2021-03-07
Rated 4 out of 5 by from love hate relationship with Turbo tax Generally I love his software; it is easy to follow, includes all necessary info and has fairly understandable online help available. I HATE the fact that boxes uncheck themselves that you've checked before when you go back in and want to double check or correct something, especially in the rental property section. I'm also not a fan of not being able to correct items in the forms. Here's another suggestion; when you have errors, you should be able to double click on them and go to the "easy step" item where you have to fix it. I had a few items where specific worksheets weren't filled out (not required for return filing) and all I could do was enter one line, or check the box. No explanation as to what I needed these worksheets for (even when I searched help). initially the "fix it" option told me I needed a form about medical insurance (did I have it all years) then I couldn't find the form, and the error message later just disappeared. ridiculous.
Date published: 2021-03-07
Rated 5 out of 5 by from Easy to use. I have been using turbotax for the past few years and really enjoy how easy it is to use and the ability to ask questions and have a person answer them right then and there, great job y'all.
Date published: 2021-03-07
Rated 3 out of 5 by from Owner Manager I had to manually fix K-1s for partners due to wrong allocation of guaranteed payments. Apart from this issue it seems relatively easy to use
Date published: 2021-03-07
Rated 5 out of 5 by from Easy as Pie Turbo Tax makes things simple with up to date info, last years info, and live help if needed. Fast, easy, and no red tape.
Date published: 2021-03-07
Rated 5 out of 5 by from TurboTax is Awesome TurboTax was very user friendly and took the anxiety out filing my taxes. Thanks TurboTax!
Date published: 2021-03-07
Rated 5 out of 5 by from love turbotax just love it! takes the headache and confusion on taxes away
Date published: 2021-03-07
All TurboTax® Offerings Reviews - Page 7754