TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Not like they used to be Overall this was a much different experience than previous years. Federal (and consequently state) filings were both rejected due to a software bug that only said 'return March 3rd to correct with a new software release'. Was then contacted by customer service the day prior regarding the rejection and was hung up on the first time, and after calling back the second time the person was very unprofessional and just told me to, well, just wait until the 3rd. No additional explanation or even apology was offered. I used to regard Turbotax as one of the premier, most reputable e-filing software but not likely to be using them for future filings.
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo Tax is great Helpful tips and thorough processing - easy to follow instructions
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo tax made it easier Great experience use them all the time hope they are as good next year
Date published: 2023-03-03
Rated 4 out of 5 by from turbo tax is great it was just fine easy and clear i didn't have any trouble at all
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo tax was awesome Very easy program to follow, with lots of instructions and help
Date published: 2023-03-03
Rated 5 out of 5 by from Always easy and efficient Except for the integrations with financial institutions sometimes working, TurboTax is always great.
Date published: 2023-03-03
Rated 5 out of 5 by from Love Turbo Tax I've used Turbo Tax for years, it's very user friendly with lots of helpful tip guides
Date published: 2023-03-03
Rated 4 out of 5 by from It was good! I thought it was fairly easy to use. I will defiantly be using again and will continue to get better at it with the help from Turbo Tax.
Date published: 2023-03-03
Rated 4 out of 5 by from Not bad for free service Easy set up didn’t have any issues when it came to preparing my taxes. This will be great for first time users
Date published: 2023-03-03
Rated 5 out of 5 by from Simple Tax Return If you can read, ever filed a tax return, then you can file your taxes with Turbo Tax. The Step by Step instructions are easy to follow. All the documentation that you'd gather for your tax accountant is all you need.
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 7751
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Not like they used to be Overall this was a much different experience than previous years. Federal (and consequently state) filings were both rejected due to a software bug that only said 'return March 3rd to correct with a new software release'. Was then contacted by customer service the day prior regarding the rejection and was hung up on the first time, and after calling back the second time the person was very unprofessional and just told me to, well, just wait until the 3rd. No additional explanation or even apology was offered. I used to regard Turbotax as one of the premier, most reputable e-filing software but not likely to be using them for future filings.
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo Tax is great Helpful tips and thorough processing - easy to follow instructions
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo tax made it easier Great experience use them all the time hope they are as good next year
Date published: 2023-03-03
Rated 4 out of 5 by from turbo tax is great it was just fine easy and clear i didn't have any trouble at all
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo tax was awesome Very easy program to follow, with lots of instructions and help
Date published: 2023-03-03
Rated 5 out of 5 by from Always easy and efficient Except for the integrations with financial institutions sometimes working, TurboTax is always great.
Date published: 2023-03-03
Rated 5 out of 5 by from Love Turbo Tax I've used Turbo Tax for years, it's very user friendly with lots of helpful tip guides
Date published: 2023-03-03
Rated 4 out of 5 by from It was good! I thought it was fairly easy to use. I will defiantly be using again and will continue to get better at it with the help from Turbo Tax.
Date published: 2023-03-03
Rated 4 out of 5 by from Not bad for free service Easy set up didn’t have any issues when it came to preparing my taxes. This will be great for first time users
Date published: 2023-03-03
Rated 5 out of 5 by from Simple Tax Return If you can read, ever filed a tax return, then you can file your taxes with Turbo Tax. The Step by Step instructions are easy to follow. All the documentation that you'd gather for your tax accountant is all you need.
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 7751