TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from TurboTax Business is flaky The quirks in the program are awful. I never see the same field twice. I feel like I'm playing roulette with my taxes. I spent an hour on the support line with no results. However, Chealsie C from Oklahoma was awesome and you should give her a raise.
Date published: 2023-03-03
Rated 5 out of 5 by from TurboTax is GREAT Easy help me with what I needed to get done and file my taxes
Date published: 2023-03-03
Rated 4 out of 5 by from Great! Organizes info and uses for both federal and state. Does some thinking for me based on answers to first questions.
Date published: 2023-03-03
Rated 5 out of 5 by from I love filing my taxes on Here it’s fast This is my third year filing my taxes on TurboTax and I love filing it’s so easy
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo tax is a worry free experience. My experience was absolutely worry free. I had and expert help me through the tedious portion of my taxes. The person was pleasant. Philip was terrific, knowledgeable and above all patient. He never responded adversely. I will come back next year and the year after that.
Date published: 2023-03-03
Rated 5 out of 5 by from TURBO TAX IS GREAT STEP BY STEP GUIDANCE WAS HELPFUL. THE LIVE SUPPORT IS GREAT TO HAVE
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo tax is great and friendly I enjoyed doing my own taxes was friendly and self explanatory
Date published: 2023-03-03
Rated 5 out of 5 by from Good help to file tax return, thank you! Good help to file tax return, thank you! Keep up the good work.
Date published: 2023-03-03
Rated 4 out of 5 by from Great service & mostly intuitive - high cost I very much appreciate that this platform and tech is very user friendly. I also love the convenience of having most previous year returns completed here. However, as a returning user of eight years, I feel this loyalty should be more valued and discounted accordingly. Additionally, as a full time grad student & parent with few assets, my tax returns have been fairly simple tax return. They should qualify me for free filing, and it shouldn't still be difficult to figure out how to ensure a free filing while using Turbo tax/inuit's software & platform. It's also hard to imagine that between my having to spend several hours on organizing and preparing the materials for the return, completing the return, and the negligible gap, if any at all, between complexity of my return and an even more simple one, that filing this return should cost me over $200.00. This seems even more unreasonable when filing in a state with no income tax!
Date published: 2023-03-03
Rated 4 out of 5 by from Good but has some issues While its good and might use it again.... It has some flaws and requires calls etc.... They do help though
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 7748
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax Business is flaky The quirks in the program are awful. I never see the same field twice. I feel like I'm playing roulette with my taxes. I spent an hour on the support line with no results. However, Chealsie C from Oklahoma was awesome and you should give her a raise.
Date published: 2023-03-03
Rated 5 out of 5 by from TurboTax is GREAT Easy help me with what I needed to get done and file my taxes
Date published: 2023-03-03
Rated 4 out of 5 by from Great! Organizes info and uses for both federal and state. Does some thinking for me based on answers to first questions.
Date published: 2023-03-03
Rated 5 out of 5 by from I love filing my taxes on Here it’s fast This is my third year filing my taxes on TurboTax and I love filing it’s so easy
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo tax is a worry free experience. My experience was absolutely worry free. I had and expert help me through the tedious portion of my taxes. The person was pleasant. Philip was terrific, knowledgeable and above all patient. He never responded adversely. I will come back next year and the year after that.
Date published: 2023-03-03
Rated 5 out of 5 by from TURBO TAX IS GREAT STEP BY STEP GUIDANCE WAS HELPFUL. THE LIVE SUPPORT IS GREAT TO HAVE
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo tax is great and friendly I enjoyed doing my own taxes was friendly and self explanatory
Date published: 2023-03-03
Rated 5 out of 5 by from Good help to file tax return, thank you! Good help to file tax return, thank you! Keep up the good work.
Date published: 2023-03-03
Rated 4 out of 5 by from Great service & mostly intuitive - high cost I very much appreciate that this platform and tech is very user friendly. I also love the convenience of having most previous year returns completed here. However, as a returning user of eight years, I feel this loyalty should be more valued and discounted accordingly. Additionally, as a full time grad student & parent with few assets, my tax returns have been fairly simple tax return. They should qualify me for free filing, and it shouldn't still be difficult to figure out how to ensure a free filing while using Turbo tax/inuit's software & platform. It's also hard to imagine that between my having to spend several hours on organizing and preparing the materials for the return, completing the return, and the negligible gap, if any at all, between complexity of my return and an even more simple one, that filing this return should cost me over $200.00. This seems even more unreasonable when filing in a state with no income tax!
Date published: 2023-03-03
Rated 4 out of 5 by from Good but has some issues While its good and might use it again.... It has some flaws and requires calls etc.... They do help though
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 7748