TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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TurboTax Online
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TurboTax Live Full Service
Rated 1 out of 5 by
23987sdfasdf43 from
Too expensive
The cost of this product and the lobbying efforts of the company to monetize the public's obligation to pay taxes, as opposed to it being a public service, are not ideal in my opinion.
Date published: 2023-03-03
Rated 5 out of 5 by
Ruby G from
Where was the active duty discount?
Was very disappionted with the cost. $59.00 for each and then someone else is actually filing the taxes for an additional fee. This seems to allow one too many access to all my personal information.
Date published: 2023-03-03
Rated 5 out of 5 by
Andyr1 from
Live Help Totally Worth it!
My tax expert was extremely patient and thorough with over 20 years of tax knowledge! I am very satisfied with my experience!
Date published: 2023-03-03
Rated 2 out of 5 by
CrystalCMC from
Disappointed
Sucks that you don't know how much it costs to purchase state nor how much it costs to file until you get there.
Date published: 2023-03-03
Rated 5 out of 5 by
DeeNICE18 from
Easy to use. Used it for years with no issues.
Worked with the live support, they were very helpful since this was my first year filing together with my spouse.
Date published: 2023-03-03
Rated 2 out of 5 by
abcd12345677321456 from
expensive
expensive I could file for free at other sites... the expert support is curt and perfunctory spent less than a minute in chat and did not add any value.
Date published: 2023-03-03
Rated 4 out of 5 by
SMB74 from
Absolutely great
Straight forward easy to follow. Would be nice to have a heads up on previous tax information before getting started, but over all really good.
Date published: 2023-03-03
Rated 5 out of 5 by
BigGuy5535 from
TurboTax was easy to use!!!
Fantastic Experience!! will definitely use again in the future
Date published: 2023-03-03
Rated 2 out of 5 by
ddd22 from
Got more confusing
Switched up lay out more confusing this year. Also HATE how it wont let you download past year returns?? Like who does that
Date published: 2023-03-03
Rated 2 out of 5 by
Awesome 123 from
It's awesome I will use it every year
It's awesome..and ez¡!!!!!!!!!!! Give me my money!!!!!!!!!
All TurboTax® Offerings Reviews - Page 7745
Date published: 2023-03-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
23987sdfasdf43 from
Too expensive
The cost of this product and the lobbying efforts of the company to monetize the public's obligation to pay taxes, as opposed to it being a public service, are not ideal in my opinion.
Date published: 2023-03-03
Rated 5 out of 5 by
Ruby G from
Where was the active duty discount?
Was very disappionted with the cost. $59.00 for each and then someone else is actually filing the taxes for an additional fee. This seems to allow one too many access to all my personal information.
Date published: 2023-03-03
Rated 5 out of 5 by
Andyr1 from
Live Help Totally Worth it!
My tax expert was extremely patient and thorough with over 20 years of tax knowledge! I am very satisfied with my experience!
Date published: 2023-03-03
Rated 2 out of 5 by
CrystalCMC from
Disappointed
Sucks that you don't know how much it costs to purchase state nor how much it costs to file until you get there.
Date published: 2023-03-03
Rated 5 out of 5 by
DeeNICE18 from
Easy to use. Used it for years with no issues.
Worked with the live support, they were very helpful since this was my first year filing together with my spouse.
Date published: 2023-03-03
Rated 2 out of 5 by
abcd12345677321456 from
expensive
expensive I could file for free at other sites... the expert support is curt and perfunctory spent less than a minute in chat and did not add any value.
Date published: 2023-03-03
Rated 4 out of 5 by
SMB74 from
Absolutely great
Straight forward easy to follow. Would be nice to have a heads up on previous tax information before getting started, but over all really good.
Date published: 2023-03-03
Rated 5 out of 5 by
BigGuy5535 from
TurboTax was easy to use!!!
Fantastic Experience!! will definitely use again in the future
Date published: 2023-03-03
Rated 2 out of 5 by
ddd22 from
Got more confusing
Switched up lay out more confusing this year. Also HATE how it wont let you download past year returns?? Like who does that
Date published: 2023-03-03
Rated 2 out of 5 by
Awesome 123 from
It's awesome I will use it every year
It's awesome..and ez¡!!!!!!!!!!! Give me my money!!!!!!!!!
All TurboTax® Offerings Reviews - Page 7745
Date published: 2023-03-03