TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Too expensive The cost of this product and the lobbying efforts of the company to monetize the public's obligation to pay taxes, as opposed to it being a public service, are not ideal in my opinion.
Date published: 2023-03-03
Rated 5 out of 5 by from Where was the active duty discount? Was very disappionted with the cost. $59.00 for each and then someone else is actually filing the taxes for an additional fee. This seems to allow one too many access to all my personal information.
Date published: 2023-03-03
Rated 5 out of 5 by from Live Help Totally Worth it! My tax expert was extremely patient and thorough with over 20 years of tax knowledge! I am very satisfied with my experience!
Date published: 2023-03-03
Rated 2 out of 5 by from Disappointed Sucks that you don't know how much it costs to purchase state nor how much it costs to file until you get there.
Date published: 2023-03-03
Rated 5 out of 5 by from Easy to use. Used it for years with no issues. Worked with the live support, they were very helpful since this was my first year filing together with my spouse.
Date published: 2023-03-03
Rated 2 out of 5 by from expensive expensive I could file for free at other sites... the expert support is curt and perfunctory spent less than a minute in chat and did not add any value.
Date published: 2023-03-03
Rated 4 out of 5 by from Absolutely great Straight forward easy to follow. Would be nice to have a heads up on previous tax information before getting started, but over all really good.
Date published: 2023-03-03
Rated 5 out of 5 by from TurboTax was easy to use!!! Fantastic Experience!! will definitely use again in the future
Date published: 2023-03-03
Rated 2 out of 5 by from Got more confusing Switched up lay out more confusing this year. Also HATE how it wont let you download past year returns?? Like who does that
Date published: 2023-03-03
Rated 2 out of 5 by from It's awesome I will use it every year It's awesome..and ez¡!!!!!!!!!!! Give me my money!!!!!!!!!
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 7745
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Too expensive The cost of this product and the lobbying efforts of the company to monetize the public's obligation to pay taxes, as opposed to it being a public service, are not ideal in my opinion.
Date published: 2023-03-03
Rated 5 out of 5 by from Where was the active duty discount? Was very disappionted with the cost. $59.00 for each and then someone else is actually filing the taxes for an additional fee. This seems to allow one too many access to all my personal information.
Date published: 2023-03-03
Rated 5 out of 5 by from Live Help Totally Worth it! My tax expert was extremely patient and thorough with over 20 years of tax knowledge! I am very satisfied with my experience!
Date published: 2023-03-03
Rated 2 out of 5 by from Disappointed Sucks that you don't know how much it costs to purchase state nor how much it costs to file until you get there.
Date published: 2023-03-03
Rated 5 out of 5 by from Easy to use. Used it for years with no issues. Worked with the live support, they were very helpful since this was my first year filing together with my spouse.
Date published: 2023-03-03
Rated 2 out of 5 by from expensive expensive I could file for free at other sites... the expert support is curt and perfunctory spent less than a minute in chat and did not add any value.
Date published: 2023-03-03
Rated 4 out of 5 by from Absolutely great Straight forward easy to follow. Would be nice to have a heads up on previous tax information before getting started, but over all really good.
Date published: 2023-03-03
Rated 5 out of 5 by from TurboTax was easy to use!!! Fantastic Experience!! will definitely use again in the future
Date published: 2023-03-03
Rated 2 out of 5 by from Got more confusing Switched up lay out more confusing this year. Also HATE how it wont let you download past year returns?? Like who does that
Date published: 2023-03-03
Rated 2 out of 5 by from It's awesome I will use it every year It's awesome..and ez¡!!!!!!!!!!! Give me my money!!!!!!!!!
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 7745