TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax is Awesome We love using it, we have used it as a family for the last three years and it makes it super simple and easy.
Date published: 2021-03-14
Rated 4 out of 5 by from Easy to use Sign in is easy . take a bit of time. overall a good experience
Date published: 2021-03-14
Rated 5 out of 5 by from Easiest Tax filing system Always recommend Turbotax to everyone filing for their taxes. the prompts and system make every step easy and understandable.
Date published: 2021-03-14
Rated 5 out of 5 by from Easy to use and FREE! This is our third year using Turbo Tax. We keep coming back because it's easy to use, customer service is awesome when needing assistance, all of my returns are in one place, oh, and it's free.
Date published: 2021-03-14
Rated 5 out of 5 by from Easy peasy Best tax experience ever! I can't believe how easy that was.
Date published: 2021-03-14
Rated 5 out of 5 by from Awesome Job Turbo Tax Anybody that complains about this service is crazy,I will say the easiest and most affordable way get something as important as taxes done without any problems. Great job Turbo!!!
Date published: 2021-03-14
Rated 5 out of 5 by from Love the TurboTax experience! Very fast and easy, and would highly recommend it.
Date published: 2021-03-14
Rated 5 out of 5 by from Good Job Walked thru the whole process without a problem. Pretty easy.
Date published: 2021-03-14
Rated 5 out of 5 by from it worked great did not use tax expert to file my return thia year
Date published: 2021-03-14
Rated 1 out of 5 by from Be very careful with upcharges. The program is fine. Be very careful about the options offered to you during filing though. I started with the Basic Live for free and then was told my tuition credits wouldn't be available with that option so I should upgrade to Deluxe. The only option offered to me was Live Deluxe which is an upcharge from the Deluxe. It's shady that both the Deluxe and Live Deluxe weren't offered as options. It ended up costing me $175 to file taxes I did myself. I'm angry at myself for trusting TurboTax's suggestion without checking on it and I'm angry at TurboTax for their obvious money grab. You got the extra money but at what cost? I've been using this program for over a decade and now I'm not sure I want to use it in the future.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 7741
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Awesome We love using it, we have used it as a family for the last three years and it makes it super simple and easy.
Date published: 2021-03-14
Rated 4 out of 5 by from Easy to use Sign in is easy . take a bit of time. overall a good experience
Date published: 2021-03-14
Rated 5 out of 5 by from Easiest Tax filing system Always recommend Turbotax to everyone filing for their taxes. the prompts and system make every step easy and understandable.
Date published: 2021-03-14
Rated 5 out of 5 by from Easy to use and FREE! This is our third year using Turbo Tax. We keep coming back because it's easy to use, customer service is awesome when needing assistance, all of my returns are in one place, oh, and it's free.
Date published: 2021-03-14
Rated 5 out of 5 by from Easy peasy Best tax experience ever! I can't believe how easy that was.
Date published: 2021-03-14
Rated 5 out of 5 by from Awesome Job Turbo Tax Anybody that complains about this service is crazy,I will say the easiest and most affordable way get something as important as taxes done without any problems. Great job Turbo!!!
Date published: 2021-03-14
Rated 5 out of 5 by from Love the TurboTax experience! Very fast and easy, and would highly recommend it.
Date published: 2021-03-14
Rated 5 out of 5 by from Good Job Walked thru the whole process without a problem. Pretty easy.
Date published: 2021-03-14
Rated 5 out of 5 by from it worked great did not use tax expert to file my return thia year
Date published: 2021-03-14
Rated 1 out of 5 by from Be very careful with upcharges. The program is fine. Be very careful about the options offered to you during filing though. I started with the Basic Live for free and then was told my tuition credits wouldn't be available with that option so I should upgrade to Deluxe. The only option offered to me was Live Deluxe which is an upcharge from the Deluxe. It's shady that both the Deluxe and Live Deluxe weren't offered as options. It ended up costing me $175 to file taxes I did myself. I'm angry at myself for trusting TurboTax's suggestion without checking on it and I'm angry at TurboTax for their obvious money grab. You got the extra money but at what cost? I've been using this program for over a decade and now I'm not sure I want to use it in the future.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 7741